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Summary of reviewsOdyssey Luxury Apartments in Sandton boasts a prime location that guests consistently praise for its convenience and proximity to essential amenities, including shopping centers, restaurants and public transportation. The quiet and secure environment adds to the comfort, making it ideal for business travelers and tourists. Despite some mixed experiences, the apartments are generally described as spacious, clean and equipped with necessary amenities like washing machines, dryers and fully equipped kitchens.
Guests are particularly pleased with the modern and roomy apartments and the efficient backup generator, ensuring continuous power supply. The security measures in place, along with helpful and friendly staff, further enhance the guest experience. Specific staff members have been recognized for exceptional service, contributing to the welcoming atmosphere.
Cleanliness, however, receives mixed reviews; while many find the apartments modern and well-maintained, some have reported issues with dust, old towels and occasional pest sightings. Maintenance concerns, such as clogged drains and unclean common areas, have also been noted.
The free wifi is generally appreciated for its strong and reliable connection, although some guests have encountered intermittent connectivity issues. The swimming pool has garnered less favorable reviews, being described as small, dirty and poorly lit. Despite these setbacks, one positive review mentioned the pool being clean and pleasant.
Parking facilities are secure and convenient, offered with ample space and 24-hour security. Guests have expressed satisfaction with the easy and safe parking options available. However, the bedding quality has been a recurring issue with many guests finding the mattresses uncomfortable and in need of replacement.
Accessibility is another strong point for Odyssey Luxury Apartments with easy access to the premises and public transport. Overall, the combination of a central location, spacious and well-equipped rooms and friendly staff makes these apartments a compelling choice, balancing luxury and convenience despite some areas needing improvement. Show more
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Categories
Apartment with Swimming Pool
Outdoor Pool
Apartment with Parking
Accessible Apartment
3-Star Apartment
Apartment with Outdoor Pool
Room Types
Studio ApartmentThe air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a bath. The kitchenette has a refrigerator, a microwave and a toaster. The apartment features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, an electric kettle as well as a quiet street view. The unit has 2 beds.
One-Bedroom ApartmentThis spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment includes a dining area, a flat-screen TV with satellite channels a washing machine and a terrace. The unit has 1 bed.
Two-Bedroom ApartmentThis spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bath. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment comprises a dining area, a flat-screen TV with satellite channels a washing machine and a terrace. The unit has 3 beds.
Guest Reviews
7.1
Good
Location
Odyssey Luxury Apartments in Sandton enjoys an enviable location that has consistently impressed guests. Described as centrally located and convenient, it is within easy reach of shops, restaurants and key amenities. The proximity to Sandton City and Morningside Shopping Centre, as well as the Gautrain bus stop, makes it an ideal spot for both business travelers and tourists alike. Guests appreciate the quiet and secure environment, which adds to the overall comfort of their stay. The area is also noted for its safety, allowing for peace of mind and a relaxing ambiance.
Many reviews highlight the ease of access to various parts of Sandton and Johannesburg with a maximum 30-minute drive to most appointments and places of interest. The central positioning also means that entertainment venues, shopping centers and restaurants are just a short distance away.
The apartments themselves are spacious and clean, adding to the attractive package of a prime location and good facilities. The setting of the property enhances the overall experience with its calm and serene atmosphere, making it a favorite among those who value both convenience and tranquility.
Rooms
Odyssey Luxury Apartments - Back Up Generator receives mostly positive feedback regarding its spacious and modern rooms. Guests frequently highlight the ample space, describing the apartments as large, roomy and accurately depicted in photos. The presence of essential amenities such as washing machines, dryers and fully equipped kitchens earns praise, enhancing the convenience of the stay.
Cleanliness is another strong point with many reviews noting apartment tidiness and clean bedding. The location is also favorably mentioned for its convenience. Security measures and the reliable backup generator that ensures no interruptions from load shedding add extra comfort for guests.
Despite the positive remarks, some travelers pointed out areas needing improvement. Issues with cleanliness arose for a few, mentioning dust, odors and occasional pest problems. The readiness of rooms upon arrival was sometimes problematic and there were sporadic complaints about the lack of certain kitchen supplies and amenities.
Nevertheless, the spaciousness, modern finishes and comfort of the rooms, coupled with a strategic location, make Odyssey Luxury Apartments a strong option for those valuing luxury and convenience.
Beds
Despite its upscale appearance and amenities, one recurring issue among guests at Odyssey Luxury Apartments appears to be the quality and comfort of the beds. Many guests found the mattresses to be old, worn out and in need of replacement. Complaints frequently mentioned the beds being extremely uncomfortable with some guests experiencing discomfort due to lumpy pillows and uneven, sunken mattresses.
Guests also noted that the bedding seemed dated with some sheets and pillowcases being torn or not fitting the beds properly. The softness of the mattresses was another point of contention with several reviews mentioning that the beds were too soft, leading to an uncomfortable sleep experience.
While a few guests did find the beds comfortable, the majority of the feedback highlighted significant dissatisfaction with the sleeping arrangements. This suggests that while the apartments may offer good value, the bed quality could significantly impact the overall experience for visitors.
Cleanliness
The Odyssey Luxury Apartments offer a mix of experiences for guests, particularly in terms of cleanliness. Many reviews highlight the apartments as being clean, spacious and well-maintained. Phrases such as "clean and comfortable," "clean and beautiful," and "modern and clean" frequently appeared, suggesting that the overall presentation of the apartments is generally well-received. Reviewers also appreciated the friendly and polite cleaning staff, emphasizing the importance of good service.
However, some guests pointed out significant issues with cleanliness. There were repeated mentions of dirty pots, old and stained towels, dusty areas and even cockroach sightings. Problems were also noted regarding inadequate cleaning practices, such as floors not being swept, dirty dishes left unwashed and rooms not being ready upon arrival. Maintenance issues complemented these cleanliness concerns with reports of clogged drains, unclean showers and the presence of dirt in the common areas.
Despite some glowing comments about the clean and modern facilities, many guests felt that the standards of cleanliness had deteriorated and needed serious improvement. The mixed reviews suggest that while some guests found the apartments to be pristine and enjoyable, others encountered significant issues that affected their stay.
For those considering a stay at Odyssey Luxury Apartments, it may be wise to temper expectations regarding cleanliness and possibly prepare for variability in the upkeep and maintenance of facilities.
Staff
Guest reviews of the Odyssey Luxury Apartments highlight a generally positive experience with the staff, despite some inconsistencies. The staff, particularly the cleaning and security personnel, are frequently described as friendly, helpful and accommodating. Many guests have commended specific staff members like Faith, Malcolm and Jan for their exceptional service and professionalism.
The reception team, while efficient and polite according to several visitors, has received mixed feedback. Some guests have found them welcoming and hospitable, while others faced issues with rudeness and unprofessional behavior. Despite this, particular receptionists were noted for their outstanding customer service and positive attitude.
Security staff generally receive high marks for being friendly and helpful with some noted exceptions of unprofessional conduct and rudeness. Housekeeping staff also garnered praise for their friendliness and respectfulness, though some reviews pointed to inefficiencies and disruptions caused by constant knocking.
Management’s inflexibility and occasional unresponsiveness to customer needs have been a concern for a few guests. Despite these issues, the overall sentiment towards the staff at Odyssey Luxury Apartments reflects warmth, professionalism and a commitment to ensuring a pleasant stay for their guests.
Wi-Fi
Odyssey Luxury Apartments boasts convenient amenities, including free wifi, which has received mixed feedback from guests. Many guests appreciated strong and reliable wifi signals, particularly noting that the wifi worked well in general and offered good reception. Some highlighted the fast speeds and overall good quality of the internet. However, others pointed out several issues, such as poor wifi connection, wifi being non-existent at times, intermittent connectivity and coverage limitations, especially outside the kitchen/living room area. Potential guests should be aware of occasional unstable internet and the specific coverage zones within the apartment. Overall, while some guests found the wifi sufficient for their needs, others experienced notable connectivity issues.
Pool
Odyssey Luxury Apartments boasts a swimming pool that has unfortunately received a mix of reviews from guests. While some have mentioned there being no pool available during their stay, others found it to be extremely small, likening it to the size of a bathtub. Cleanliness appears to be a persistent issue with many reviewers noting that the pool was dirty. Additionally, the shaded location of the pool has been pointed out as another downside, as well as the lack of lighting for evening swims. Despite these setbacks, one review did mention that the swimming pool was nice and clean, making it one of the few positive mentions regarding the pool area.
Parking
Odyssey Luxury Apartments boasts several positive features regarding its parking facilities, making it a convenient option for guests. The apartments are centrally located and close to shopping malls with secure and easily accessible parking available right on the premises. Many reviewers appreciated how safe the parking felt, noting the presence of round-the-clock security and friendly security officers by the gate.
The parking is described as both convenient and ample with enough space to accommodate large vehicles like a four-ton truck. Although some guests mentioned the parking area being a bit small and having an unclear signage, most found it easy to find and use. The presence of a backup generator is a significant perk, especially for those who need to work from the apartments during power outages.
Overall, Odyssey Luxury Apartments offers good parking facilities that are safe and secure with ample space and easy access, despite minor inconveniences such as limited shade and unclear signage.
Accessible
Odyssey Luxury Apartments – Back Up Generator offers convenient and accessible accommodations suitable for travelers with disabilities. The property stands out for its easy access, both in terms of entry to the premises and proximity to public transport, which is available just outside the gate. The apartments are centrally located, making it convenient for guests to enjoy local attractions. Reviewers have consistently noted how the place is easily accessible and the services provided by staff were commendable, ensuring a pleasant experience overall. However, there were some concerns regarding noise levels and occasional maintenance issues, such as non-functional heaters and limited kitchen supplies. Despite these minor drawbacks, the positive aspects such as accessibility, excellent location and good service create a welcoming environment for all guests.
Yes, Odyssey Luxury Apartments - Back Up Generator has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Odyssey Luxury Apartments - Back Up Generator.
No, Odyssey Luxury Apartments - Back Up Generator doesn't allow dogs.
Yes, parking facilities are available at Odyssey Luxury Apartments - Back Up Generator.
No, Odyssey Luxury Apartments - Back Up Generator doesn't have a gym.