SUN1 SOUTHGATE
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsSUN1 SOUTHGATE enjoys a prime location, consistently praised by guests for its convenience and proximity to Southgate Mall, various stores, restaurants and the FNB Stadium. The hotel’s central location, along with accessible transportation options and a safe neighborhood, heightens its appeal, particularly for those with engagements in the surrounding areas. Moreover, the combination of an excellent location, reasonable pricing and supportive staff contributes to an overall positive guest experience.
Despite varied opinions about breakfast offerings, the absence of a standard breakfast service was noted by many guests with some expressing a preference for even a basic breakfast option. It appears there might be limited availability of breakfast under special arrangements and introducing a robust breakfast could significantly enhance guest satisfaction.
The rooms at SUN1 SOUTHGATE are spacious and cozy, making them comfortable for families. Guests appreciate the friendly and helpful staff, contributing to a pleasant stay. However, improvements in room cleanliness and functionality are needed. Some guests reported issues like dirty sheets, towels, cigarette odors and poor hygiene in bathrooms. Functionality problems such as non-working air conditioning units, a lack of bar refrigerators and microwaves and poorly designed showers were also mentioned. Despite these concerns, the location and pricing generally make the stay worthwhile for many visitors.
Cleanliness of the hotel is frequently praised with many guests noticing well-kept facilities and a peaceful environment. Positive remarks on the availability of clean towels and a quiet, safe environment are common. There are, however, occasional concerns about inconsistent hygiene, such as unpleasant odors in bathrooms and dirty carpets, which need attention. Despite these issues, cleanliness remains a strong point for the hotel.
The staff at SUN1 SOUTHGATE is often lauded for their friendliness and helpfulness, creating a warm and welcoming atmosphere. Exceptional service from individuals like Mlungisi and other reception staff has been highlighted, contributing significantly to guest satisfaction. Though there were a few mentions of less favorable interactions, the overall consensus is positive with staff professionalism and personal touches enhancing the guest experience.
Opinions on the beds are mixed. While many guests find the beds comfortable and suitable for families, others have reported issues with old, uncomfortable beds and concerns about bedding cleanliness. Instances of dirty and badly smelling blankets, bed bugs and inadequate pillows have been noted, indicating that bed quality and maintenance might need improvement.
In summary, SUN1 SOUTHGATE offers a commendable experience with its prime location, friendly staff and clean environment. While there are areas for improvement in breakfast offerings, room functionality and bed quality, the hotel generally aligns well with guest expectations, providing good value for its cost.
Categories
Despite varied opinions about breakfast offerings, the absence of a standard breakfast service was noted by many guests with some expressing a preference for even a basic breakfast option. It appears there might be limited availability of breakfast under special arrangements and introducing a robust breakfast could significantly enhance guest satisfaction.
The rooms at SUN1 SOUTHGATE are spacious and cozy, making them comfortable for families. Guests appreciate the friendly and helpful staff, contributing to a pleasant stay. However, improvements in room cleanliness and functionality are needed. Some guests reported issues like dirty sheets, towels, cigarette odors and poor hygiene in bathrooms. Functionality problems such as non-working air conditioning units, a lack of bar refrigerators and microwaves and poorly designed showers were also mentioned. Despite these concerns, the location and pricing generally make the stay worthwhile for many visitors.
Cleanliness of the hotel is frequently praised with many guests noticing well-kept facilities and a peaceful environment. Positive remarks on the availability of clean towels and a quiet, safe environment are common. There are, however, occasional concerns about inconsistent hygiene, such as unpleasant odors in bathrooms and dirty carpets, which need attention. Despite these issues, cleanliness remains a strong point for the hotel.
The staff at SUN1 SOUTHGATE is often lauded for their friendliness and helpfulness, creating a warm and welcoming atmosphere. Exceptional service from individuals like Mlungisi and other reception staff has been highlighted, contributing significantly to guest satisfaction. Though there were a few mentions of less favorable interactions, the overall consensus is positive with staff professionalism and personal touches enhancing the guest experience.
Opinions on the beds are mixed. While many guests find the beds comfortable and suitable for families, others have reported issues with old, uncomfortable beds and concerns about bedding cleanliness. Instances of dirty and badly smelling blankets, bed bugs and inadequate pillows have been noted, indicating that bed quality and maintenance might need improvement.
In summary, SUN1 SOUTHGATE offers a commendable experience with its prime location, friendly staff and clean environment. While there are areas for improvement in breakfast offerings, room functionality and bed quality, the hotel generally aligns well with guest expectations, providing good value for its cost.
Hotel Taking Steps Towards Sustainability
This hotel is part of the SUN1 group, which may have group-wide initiatives related to efficiency and sustainability.
Cheap Hotel
This hotel provides budget-friendly accommodation in Southgate. It offers essential amenities for a comfortable stay at an affordable price.
Accessible Hotel
Guest Reviews
SUN1 SOUTHGATE boasts a prime location that is consistently praised by its guests in their reviews. The hotel is noted for being conveniently situated, making it easy for visitors to access various local amenities. Its proximity to Southgate Mall is a standout feature, allowing for quick and effortless trips for shopping and dining. Visitors appreciate the central location, which is not only close to the mall but also near other stores, restaurants and the FNB Stadium.
Guests frequently mention the excellent accessibility of the area with transportation readily available and the hotel being situated in a safe neighborhood. Additionally, those with engagements in the surrounding areas find the hotel's location particularly ideal. The combination of a brilliant location, reasonable pricing and supportive staff contributes positively to the overall guest experience. While the hotel may not offer five-star luxury, it aligns well with guest expectations given its cost, making it a commendable choice for those seeking convenience and good value.
Guests at SUN1 SOUTHGATE have expressed varied opinions regarding the hotel's breakfast arrangements. Many reviews highlight the absence of a breakfast service, noting that no breakfast was provided or served, leaving some guests surprised. Several guests mentioned that even a simple breakfast option, along with an added charge, would be appreciated. There were calls for the hotel to consider introducing breakfast, emphasizing its importance, especially with occasional load shedding. On a more positive note, one guest remarked that the breakfast they experienced was good, indicating that there might be some limited availability or special arrangements in certain circumstances. Overall, the feedback suggests that offering a more robust breakfast option could significantly enhance the guest experience at SUN1 SOUTHGATE.
SUN1 SOUTHGATE offers a mix of experiences when it comes to their room accommodations. The rooms are notably spacious and cozy, making them comfortable for families. Accessibility is also a plus with easy access to the rooms and good security on site. Guests have appreciated the super helpful and friendly staff, which adds to a pleasant stay.
However, there were various criticisms about the room conditions. Cleanliness was a recurring issue with several guests mentioning dirty sheets, towels and general untidiness upon checking in. There was also a noticeable problem with some rooms smelling of cigarettes and overall poor hygiene, such as dirty shower floors and thin mattresses contributing to an uncomfortable sleeping experience.
Functionality within the rooms posed concerns with frequently reported issues of non-working air conditioning units, lack of a bar fridge or microwave and small, poorly designed showers that do not close or seal properly. Noise also seemed to be a disturbance for some guests, as the rooms are not adequately soundproofed.
The location is convenient, which could be a major draw for many visitors. For the price paid, the stay can be worth it, given the spacious and generally cozy atmosphere of the rooms. However, improvements in cleanliness and functionality would significantly enhance the overall guest experience.
SUN1 SOUTHGATE has received mixed reviews regarding the quality of its beds. Many guests appreciated the comfort of the beds, describing them as comfortable and super comfy. Some also noted that the extra bed is intact and safe for kids to sleep in, indicating a level of practicality for families.
However, a significant number of reviews pointed out issues with the beds, mentioning that they were very old and uncomfortable with some guests feeling the beds were not conformable or in good condition. There were also concerns about the cleanliness and appearance of the bedding with reports of dirty and badly smelling blankets and instances of bed bugs. Pillows also came under critique with some guests feeling that they could have been more comfortable.
In summary, while there are positive aspects regarding bed comfort at SUN1 SOUTHGATE, there are also notable concerns about bed quality, cleanliness and maintenance that potential visitors might want to consider.
SUN1 SOUTHGATE has garnered many positive reviews, particularly regarding its cleanliness. Guests repeatedly praise the hotel for being consistently clean with phrases like "It was very clean" and "The place was neat and clean" frequently highlighted. Many appreciate the well-kept facilities and the availability of clean towels. The cleanliness of the environment contributes to a peaceful and safe stay, supported by comments about the quietness and safe parking. Moreover, the hotel is well-situated and offers great service, further enhancing guest satisfaction.
However, it should be noted that some reviews mention areas of improvement. A few guests pointed out issues such as an unpleasant odor in the bathroom and dirty carpets, indicating inconsistencies in hygiene standards. Missing amenities like soap and shampoo were also mentioned as drawbacks. Despite these concerns, the hotel's cleanliness remains a significant and positive aspect appreciated by many visitors.
The staff at SUN1 SOUTHGATE is often praised for their friendliness and helpfulness, creating a warm and welcoming atmosphere for guests. Many reviewers have highlighted the excellent service provided by the reception staff with specific mentions of individuals like Mlungisi, who stands out for his professionalism and problem-solving skills. Guests also noted that the male receptionist demonstrated exceptional friendliness and competence.
Despite a few mentions of less favorable interactions with some employees, the general consensus is overwhelmingly positive. The staff's amiable nature and readiness to assist significantly enhance the overall guest experience. Reviewers appreciated the professionalism and the personal touch offered, from the moment they checked in to having their needs attentively met throughout their stay. This consistent level of service makes SUN1 SOUTHGATE a reliably pleasant choice for travelers.
Location Show Map
Location
Guests frequently mention the excellent accessibility of the area with transportation readily available and the hotel being situated in a safe neighborhood. Additionally, those with engagements in the surrounding areas find the hotel's location particularly ideal. The combination of a brilliant location, reasonable pricing and supportive staff contributes positively to the overall guest experience. While the hotel may not offer five-star luxury, it aligns well with guest expectations given its cost, making it a commendable choice for those seeking convenience and good value.
Breakfast
Rooms
However, there were various criticisms about the room conditions. Cleanliness was a recurring issue with several guests mentioning dirty sheets, towels and general untidiness upon checking in. There was also a noticeable problem with some rooms smelling of cigarettes and overall poor hygiene, such as dirty shower floors and thin mattresses contributing to an uncomfortable sleeping experience.
Functionality within the rooms posed concerns with frequently reported issues of non-working air conditioning units, lack of a bar fridge or microwave and small, poorly designed showers that do not close or seal properly. Noise also seemed to be a disturbance for some guests, as the rooms are not adequately soundproofed.
The location is convenient, which could be a major draw for many visitors. For the price paid, the stay can be worth it, given the spacious and generally cozy atmosphere of the rooms. However, improvements in cleanliness and functionality would significantly enhance the overall guest experience.
Beds
However, a significant number of reviews pointed out issues with the beds, mentioning that they were very old and uncomfortable with some guests feeling the beds were not conformable or in good condition. There were also concerns about the cleanliness and appearance of the bedding with reports of dirty and badly smelling blankets and instances of bed bugs. Pillows also came under critique with some guests feeling that they could have been more comfortable.
In summary, while there are positive aspects regarding bed comfort at SUN1 SOUTHGATE, there are also notable concerns about bed quality, cleanliness and maintenance that potential visitors might want to consider.
Cleanliness
However, it should be noted that some reviews mention areas of improvement. A few guests pointed out issues such as an unpleasant odor in the bathroom and dirty carpets, indicating inconsistencies in hygiene standards. Missing amenities like soap and shampoo were also mentioned as drawbacks. Despite these concerns, the hotel's cleanliness remains a significant and positive aspect appreciated by many visitors.
Staff
Despite a few mentions of less favorable interactions with some employees, the general consensus is overwhelmingly positive. The staff's amiable nature and readiness to assist significantly enhance the overall guest experience. Reviewers appreciated the professionalism and the personal touch offered, from the moment they checked in to having their needs attentively met throughout their stay. This consistent level of service makes SUN1 SOUTHGATE a reliably pleasant choice for travelers.
No, SUN1 SOUTHGATE doesn't have any pool.
No, a spa isn't available at SUN1 SOUTHGATE.
No, SUN1 SOUTHGATE doesn't allow dogs.
No, parking facilities aren't available at SUN1 SOUTHGATE.
No, SUN1 SOUTHGATE doesn't have a gym.
Location Show Map
More Options
