Sandton Sun and Towers
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Summary of reviewsSandton Sun and Towers is highly praised for its exceptional location, nestled in the heart of Sandton, providing easy access to Sandton City and Nelson Mandela Square. This prime setting offers guests a wealth of dining, shopping and entertainment options within walking distance, making it ideal for both business and leisure travelers. The convenience is further enhanced by the hotel's direct connection to the Sandton Shopping Mall and proximity to essential amenities like banks and the Gautrain Station.
Guests rave about the hotel's breakfast, noting its extensive and high-quality selection. The breakfast buffet is frequently described as amazing, featuring a variety of well-prepared items, including Eggs Benedict, fresh fruits, pastries and even champagne. While service is generally friendly and professional, some reviews mention occasional delays and mix-ups with orders.
Dinner at Sandton Sun and Towers also receives commendations for its delicious food and commendable service. The steaks are a particular highlight with many diners considering them some of the best they've ever had. However, there are mentions of limited vegetarian options and occasional slow service. Despite this, key dining venues like The Butcher's and Sans Bar are recommended for their high standards.
The rooms at Sandton Sun and Towers are spacious, clean and comfortable with many guests appreciating the super comfy beds and high-quality furnishings. While some reviews mention that the decor and bathrooms could use updating, the overall comfort and excellent layout contribute to a positive stay experience. The property's modern amenities, like Nespresso machines, add to the convenience and luxury.
Cleanliness consistently impresses guests with both rooms and common areas maintained to high standards. While there are occasional mentions of minor issues like dusty carpets or outdated bathrooms, the overall sentiment is one of satisfaction with the hotel's hygiene and upkeep. The attentive cleaning staff further enhances this experience.
The staff's exceptional quality of service is a recurring theme in guest reviews. Descriptions highlight their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. The reception, security, housekeeping and restaurant teams all receive praise for their courteous and accommodating nature.
The free wifi at Sandton Sun and Towers is generally reliable and fast, adding to the convenience of staying at the hotel. While a few guests mention occasional connectivity issues, the overall experience is satisfactory.
The spa is highly regarded for its excellent facilities and services, contributing to a relaxing and enjoyable atmosphere. Despite some isolated negative interactions, the majority of guests find the spa experience overwhelmingly positive.
The gym is praised for its modern equipment and high standards, although some mention its location could be more convenient. However, it remains a recommended facility for fitness enthusiasts visiting the hotel.
The pool area receives positive feedback for its cleanliness and pleasant setting, despite some mentions of the need for more regular cleaning and additional amenities like lifeguards and deck chairs. The poolside bar adds to the enjoyable experience.
Parking facilities are generally satisfactory with the convenience of on-site parking and valet services noted. Some reviews mention tight spaces and a narrow entrance, but these minor issues do not overshadow the overall positive sentiment.
Finally, Sandton Sun and Towers is considered a great choice for family holidays with child-friendly facilities and a family-oriented vibe that make it an enjoyable destination for guests traveling with kids.
Categories
Guests rave about the hotel's breakfast, noting its extensive and high-quality selection. The breakfast buffet is frequently described as amazing, featuring a variety of well-prepared items, including Eggs Benedict, fresh fruits, pastries and even champagne. While service is generally friendly and professional, some reviews mention occasional delays and mix-ups with orders.
Dinner at Sandton Sun and Towers also receives commendations for its delicious food and commendable service. The steaks are a particular highlight with many diners considering them some of the best they've ever had. However, there are mentions of limited vegetarian options and occasional slow service. Despite this, key dining venues like The Butcher's and Sans Bar are recommended for their high standards.
The rooms at Sandton Sun and Towers are spacious, clean and comfortable with many guests appreciating the super comfy beds and high-quality furnishings. While some reviews mention that the decor and bathrooms could use updating, the overall comfort and excellent layout contribute to a positive stay experience. The property's modern amenities, like Nespresso machines, add to the convenience and luxury.
Cleanliness consistently impresses guests with both rooms and common areas maintained to high standards. While there are occasional mentions of minor issues like dusty carpets or outdated bathrooms, the overall sentiment is one of satisfaction with the hotel's hygiene and upkeep. The attentive cleaning staff further enhances this experience.
The staff's exceptional quality of service is a recurring theme in guest reviews. Descriptions highlight their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. The reception, security, housekeeping and restaurant teams all receive praise for their courteous and accommodating nature.
The free wifi at Sandton Sun and Towers is generally reliable and fast, adding to the convenience of staying at the hotel. While a few guests mention occasional connectivity issues, the overall experience is satisfactory.
The spa is highly regarded for its excellent facilities and services, contributing to a relaxing and enjoyable atmosphere. Despite some isolated negative interactions, the majority of guests find the spa experience overwhelmingly positive.
The gym is praised for its modern equipment and high standards, although some mention its location could be more convenient. However, it remains a recommended facility for fitness enthusiasts visiting the hotel.
The pool area receives positive feedback for its cleanliness and pleasant setting, despite some mentions of the need for more regular cleaning and additional amenities like lifeguards and deck chairs. The poolside bar adds to the enjoyable experience.
Parking facilities are generally satisfactory with the convenience of on-site parking and valet services noted. Some reviews mention tight spaces and a narrow entrance, but these minor issues do not overshadow the overall positive sentiment.
Finally, Sandton Sun and Towers is considered a great choice for family holidays with child-friendly facilities and a family-oriented vibe that make it an enjoyable destination for guests traveling with kids.
Luxury Hotel
This 5-star hotel offers duplex Presidential and Penthouse suites with 270-degree views, private kitchens, personal butler service, and exclusive Club Floor benefits including VIP check-in and private lounges. It boasts a full-service spa with eight treatment rooms and rooftop dining with panoramic city views.
Hotel with Spa
Sandton Sun and Towers provides a spa for guests to unwind and relax. The hotel offers a comfortable stay with various amenities.
Family Friendly Hotel
This hotel is well-situated in Sandton and provides a comfortable base for families exploring the area.
Hotel near Nightlife Spots
The Sandton Sun and Towers is integrated into Sandton City and connected to the Sandton Convention Centre. San Deck, located at Sandton Sun, is famed for its skyline views and signature cocktails, remaining one of the city's most sought-after rooftop venues. The hotel boasts a variety of restaurants and bars.
Business Hotel
This hotel stands out as a prime choice for business travelers, offering a range of amenities and services that cater specifically to their needs. Its strategic location near office areas and meeting venues makes it accessible and convenient. Many guests noted the proximity to the Gautrain station and the availability of an hourly shuttle to Nelson Mandela Square as particularly useful for business trips.
Hotel with Parking
This hotel offers secure parking at a daily rate, along with valet parking services. This provides a high level of convenience and security for guests' vehicles.
Accessible Hotel
This hotel has received praise for its accessibility features, making it a convenient choice for guests with disabilities. It is connected to the Sandton Convention Centre.
Hotel with Gym
This hotel features a newly enhanced 24-hour gym located in the Towers building, equipped with the latest Technogym equipment. Guests also have access to two steam rooms.
5-Star Hotel
Located in the heart of Sandton, this hotel offers luxurious accommodations with convenient access to shopping and business districts. Guests can enjoy well-appointed rooms, excellent dining options, and a range of amenities for a comfortable and productive stay.
Hotel with Outdoor Pool
This luxurious 5-star hotel offers two outdoor pools, including rooftop pool decks with skyline views. Guests can enjoy sunbathing, swimming, or having drinks by the pool. The hotel also features a spa and is integrated into Sandton City.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
Sandton Sun and Towers boasts a stellar location that is frequently lauded by guests in their reviews. It's nestled in the heart of Sandton, providing guests with easy access to Sandton City and Nelson Mandela Square, two of Johannesburg’s most popular shopping and dining destinations. This prime position places a wealth of shops, restaurants and entertainment venues right at your doorstep, making it incredibly convenient for both leisure and business travelers.
The property is interconnected with the Sandton Shopping Mall, enabling guests to enjoy a myriad of dining and retail opportunities without the need for transportation. Visitors appreciated the secure and central setting, which is perfect for shopping enthusiasts and those attending business meetings in the surrounding business district. The easy access to the mall and the proximity to amenities, including banks and public transport like the Gautrain Station, adds to the convenience.
Many reviews highlighted the exceptional nature of the hotel's location, describing it as ideal for a variety of needs—from business commitments to shopping sprees. Guests also mentioned the comfort and cleanliness of the rooms, alongside the added benefit of having everything they need within a short distance. The direct access to the shopping mall and the convenient links to key areas of the city underscore Sandton Sun and Towers as a top choice for those visiting Johannesburg.
The breakfast experience at Sandton Sun and Towers receives notable praise from guests for its extensive selection and quality. Many guests enjoyed a variety of well-prepared items with mentions of delicious Eggs Benedict, fresh fruit, pastries and even champagne. The service, while praised for being friendly and professional, did face some criticism for occasional delays and mix-ups in orders.
The breakfast buffet stands out for its superb, very varied selection, often described as amazing or fantastic. Guests also appreciated the option to dine in-room and highlighted the attractive, bright breakfast area. Vegan and vegetarian options were positively noted, though some guests felt the selection could be expanded, particularly in vegetable varieties.
Despite predominantly positive feedback, there were sporadic critiques about the temperature and freshness of some dishes, such as dry omelettes and the occasional undercooked item. A few guests felt the service speed and organization could be improved with some meals arriving cold or incomplete. Nonetheless, the majority found the breakfast experience at Sandton Sun and Towers to be satisfying and above average, contributing positively to their stay.
Sandton Sun and Towers offers a varied dining experience with several positive highlights. Guests frequently commend both breakfast and dinner, describing them as delicious and satisfying. A particular favorite is the excellent steaks with some diners calling them among the best they've ever had. The quality of food and service during dinner is largely praised with many diners enjoying their meals and highlighting the good service provided.
For those looking for variety, there are plenty of dinner options available, though some noted the menu could be limited, particularly for vegetarians. The dining spaces themselves, including a beautiful outdoor seating arrangement, contribute to the overall pleasant dining experience, despite occasional complaints about noise levels and slow service.
Key venues such as The Butcher's and the Sans Bar are recommended with the bar receiving high marks for its drinks and high standards. Although room service is available 24/7, it has garnered mixed reviews with some guests experiencing delays.
Overall, dining at Sandton Sun and Towers is characterized by great food, particularly the steaks and commendable service, even if some elements like menu variety and service speed have room for improvement.
The Sandton Sun and Towers offers a variety of accommodations that have generally received positive feedback from guests. The rooms are praised for their spaciousness, cleanliness and comfort. Many guests highlight the super comfy beds and the excellent layout of the rooms. The hotel rooms are described as beautifully designed with high-quality furnishings, providing a sense of luxury.
Though the rooms are considered well-maintained and spotless, some guests noted that the interiors appear dated and in need of renovations, particularly the bathrooms and entertainment systems. Despite these observations, the overall comfort of the rooms is frequently mentioned with many noting the great sleep quality and room amenities such as Nespresso machines.
The location is another strong point, conveniently situated adjacent to a mall, providing easy access to dining and shopping options. Guests also commend the attentive staff and the quality of room service, contributing to a welcoming experience from check-in to check-out.
However, a few negative points were raised, such as rooms not being available on time, outdated decor and occasional noise issues. Maintenance and housekeeping, though generally reliable, received mixed feedback with some guests encountering small issues that required attention.
In summary, the Sandton Sun and Towers offers large, comfortable and clean rooms with an emphasis on luxury and convenience, although some updates to the furnishings and bathrooms could enhance the overall guest experience.
When it comes to getting a good night's sleep, 'Sandton Sun and Towers' consistently delivers, earning high praise from its guests. The beds are almost universally described as comfortable with many reviews highlighting their large size and exceptional comfort. Guests frequently note the high quality of the bedding, which is often described as clean and soft, adding to the overall restful experience. Additionally, the pillows come in for specific commendation, often being referred to as extremely soft and cloud-like. The rooms themselves are also mentioned as spacious, further contributing to a comfortable stay.
There are both king-size and twin bed options available, catering to a variety of guest needs. Some reviewers also point out the accessible features of certain beds, indicating suitability for those with disabilities.
While most reviews are positive, there are occasional mentions of issues such as squeaky or uncomfortable mattresses and occasional lapses in bedding changes. However, these seem to be the exception rather than the rule.
Overall, the consistent feedback centers around the high comfort level of the beds and quality bedding, suggesting that guests are likely to enjoy a restful and rejuvenating stay at 'Sandton Sun and Towers'.
Sandton Sun and Towers consistently impresses guests with its high standards of cleanliness and maintenance. Reviewers frequently highlighted the spotless condition of both rooms and common areas, underscoring the hotel's commitment to hygiene. The rooms are not only clean but also spacious and well-equipped with modern amenities. The hotel's convenient location and modern design were additional positives noted by guests.
Despite some mentions of minor issues, such as dusty carpets and occasional overlooked spots like mold on a tap washer, the majority experience was overwhelmingly positive. Maintenance of the property is generally praised, contributing to an overall sense of neatness and organization. Some criticisms, including a smelly toilet in one suite and dated bathrooms, do surface but do not overshadow the overall sentiment of satisfaction with the cleanliness and upkeep.
The attentive and responsive staff add to the favorable experience, ensuring that the cleanliness standards are met throughout one's stay. While not without room for slight improvements, Sandton Sun and Towers remains a top choice for travelers prioritizing a clean and well-kept environment.
The guests of Sandton Sun and Towers consistently highlight the exceptional quality of service provided by the hotel's staff. Descriptions of the staff range from friendly, helpful and attentive to professional and accommodating. Guests note that the staff are quick to assist, courteous and go above and beyond to ensure a pleasant experience. The reception and security teams, in particular, receive commendations for their efficiency and friendliness. Porters and concierges are also praised for their helpfulness and professionalism.
The housekeeping staff stands out for their reliability and kindness, while the team at breakfast has been described as attentive and efficient. The restaurant and waitstaff, despite some isolated issues with slow service, are generally seen as amazing and superb in their roles.
In summary, the consistent theme is that the staff at Sandton Sun and Towers play a pivotal role in creating a welcoming and memorable stay for the guests, often being described as impeccable and outstanding in their commitment to hospitality.
The wifi experience at Sandton Sun and Towers appears to be generally positive according to guest reviews. Many guests praised the wifi as being very fast, excellent and reliable. Free wifi is also provided, which adds to the convenience. The wifi connection is reported to be stable in the rooms and users found it worked well overall. However, there were a few negative points mentioned, such as the wifi being occasionally slow or not up to standard and issues with connectivity in certain areas like near the pool. Some guests also reported inconsistent or unreliable wifi and in a few cases, the wifi did not work during essential tasks like meetings. Despite these occasional hiccups, the general consensus leans towards a satisfactory to good wifi experience at the hotel.
The spa at Sandton Sun and Towers is renowned for its excellence and has garnered numerous positive reviews. Guests frequently highlight the spa's exceptional facilities and clean environment, emphasizing its relaxing and enjoyable ambience. Visitors have received fantastic massages and body treatments that many recommend. The spa offerings are often praised for being first-rate, adding to the overall favorable experiences.
However, not all reviews are entirely positive; some guests have reported negative interactions, specifically pointing out the rudeness of the spa manager and expressing dissatisfaction with service levels at times. Despite this, the majority of experiences at the spa have been overwhelmingly positive, suggesting it is a worthwhile amenity for both guests of the hotel and day visitors seeking relaxation and rejuvenation.
With strong recommendations from numerous visitors and an overall high evaluation of its services and facilities, the spa at Sandton Sun and Towers stands out as a significant highlight of the hotel.
The Sandton Sun and Towers offers a commendable fitness experience with modern and top-class facilities. Guests frequently praise the gym for being well equipped and well maintained, contributing to a high standard comparable to renowned fitness centers. Visitors found the gym easy to access and at par with the quality of the hotel's spa. However, there are a few mentions of the gym's location being somewhat distant and under renovation at times, underscoring the necessity for an in-house facility. Despite these occasional drawbacks, the gym generally receives strong recommendations for its excellent and awesome amenities.
The pool area of Sandton Sun and Towers has received numerous positive comments from guests, highlighting its overall quality and enjoyable atmosphere. Visitors frequently describe the pool as very good and comfortable with several mentioning it as a pleasant place to relax. Many appreciate the cleanliness and good maintenance of the pool, making it a lovely spot for a swim or relaxation.
The outdoor setting by the bar adds to the enjoyable experience with some guests recommending the pool facilities for everyone. Despite the overall positive feedback, there are some consistent notes on areas for improvement. A few guests pointed out the need for more regular cleaning and some modernisation and renovation. Others mentioned the absence of proper poolside service and lifeguards, as well as a shortage of towels and deck chairs.
While many found the pool relaxing, the deck often gets crowded, making it difficult to find available seating. Additionally, noise from the pool area was a recurring issue for some, impacting the overall tranquillity. Despite these minor drawbacks, the pool at Sandton Sun and Towers remains a well-regarded feature of the hotel, enjoyed by many for its pleasant and clean environment.
Sandton Sun and Towers offers a range of parking facilities that are generally well-received by guests. Many reviews highlight the convenience of on-site parking and the ease of finding a spot. The availability of valet parking is also noted as a valuable service, making the parking process smoother and more efficient. Additionally, the presence of parking attendants further enhances the experience, ensuring guests feel well-taken care of.
However, some guests pointed out areas for improvement. The parking spaces are described as tight and the entrance can be narrow and crowded, which may cause some inconvenience. There are mentions of paid parking, which could be a deterrent for some visitors, although complimentary parking is also positively mentioned in other reviews. There is no free shuttle service to the airport, but the efficiency of the airport transfer service is praised.
Overall, while there are a few minor issues such as the narrow entrance and the cost of parking, the general consensus is that the parking facilities at Sandton Sun and Towers are satisfactory and contribute to a convenient stay.
Sandton Sun and Towers is a fantastic choice for a family holiday, offering a family-oriented vibe that guests with kids seem to enjoy. The hotel's facilities are great for kids, making it a wonderful place for family bonding. The property is very child-friendly and provides good services for families, accommodating their needs well. The connection to the mall offers convenient access, making family shopping trips easy and enjoyable. Many guests have had positive experiences with some even celebrating special occasions like anniversaries at the hotel. The hotel is frequently recommended to friends and family for its family-friendly environment and good amenities. Overall, it's a suitable destination for families looking to spend quality time together while enjoying good facilities and services.
The nightlife surrounding the Sandton Sun and Towers offers a vibrant and lively experience. Guests can enjoy a nice hangout spot with lots of nightlife options, including a rooftop bar that draws many visitors. The hotel’s atrium restaurant equally adds to the nightlife charm, providing a night-time ambience that's quite an attraction. The bars, especially with their vibrant atmospheres and party vibes, contribute significantly to the bustling nightlife experience.
However, this lively environment comes with its downsides. Some patrons find the night-time loud music, particularly from the lower pool terrace and bar, to be disturbing. Common complaints include excessive noise from loud music and noisy gatherings, especially on Friday nights when many people gather in the corridors. This can lead to a disturbed night's sleep due to shouting and throbbing music continuing until late hours, typically around 10:00 PM.
Overall, if vibrant nightlife and a bustling atmosphere are what one seeks, the Sandton Sun and Towers is hard to beat. However, for those sensitive to noise, it might be worth considering the potential for night-time disturbances.
Sandton Sun and Towers consistently delivers unparalleled luxury and meets the high expectations associated with its five-star rating. Guests frequently praise the hotel for its excellent amenities and luxury accommodations, noting that it offers everything one would anticipate from a top-tier establishment. The level of service provided is often highlighted as exceptional, contributing to the overall five-star experience.
Many visitors have lauded the hotel for its truly five-star quality with some expressing that their expectations were exceeded. The dedication to maintaining five-star standards is apparent in every aspect of the hotel's offerings, from the luxurious services to the well-appointed facilities.
However, a few reviews indicate that certain aspects, particularly the breakfast, did not always align with five-star expectations. Some guests felt that the hotel does not consistently meet the high bar set for five-star properties.
Overall, Sandton Sun and Towers is characterized by its commitment to luxury and premier service, making it a strong contender in the five-star hotel category, despite occasional areas for improvement.
The Sandton Sun and Towers stands out as a prime choice for business travelers, offering a range of amenities and services that cater specifically to their needs. Located in the heart of the business district with direct access to Sandton Towers and Nelson Mandela Square, its proximity to key business locales makes it an ideal spot for business meetings and corporate stays.
The hotel boasts a well-equipped business center and designated business suites that provide ample space for working and holding meetings. Guests find the environment conducive to business with convenient facilities and a professional, helpful staff. The rooms are tailored for business purposes, featuring desks that ease the working process.
While the facilities are noted as being perfect, they are also described as somewhat dated. Additionally, there have been issues with Wifi connectivity, which could pose a problem for some travelers requiring reliable internet for their meetings.
In summary, Sandton Sun and Towers is highly valued for its business-friendly services and ideal location, making it particularly well-suited for travelers with a corporate agenda. However, minor updates and improved connectivity could enhance its offerings even further.
The Sandton Sun and Towers hotel has received numerous praise for its accessibility features, making it a convenient choice for guests with disabilities. Reviewers highlighted the availability of wheelchair accessible rooms and bathrooms, as well as the ease of access for elderly guests. The hotel is well connected through indoor walkways and offers good accessibility both within the property and to the adjacent Sandton Mall. Guests appreciated the safe and accessible area, as well as the accommodating services for those with disabilities. Although there were some mentions of access problems, overall, the accessibility of the facilities was commended as being well-managed, providing a very accessible and convenient stay.
The outdoor pool area at Sandton Sun and Towers receives high praise for its excellence and cleanliness. Guests frequently highlight the spotlessly clean facilities and the spacious and inviting atmosphere of the pool spaces. The overall ambiance is enhanced by a pool bar and outdoor seating, making it a pleasant place to relax. Although some found the pool smaller than expected or different from promotional photos, the consensus leans toward it being a great, lovely addition to the hotel. Additional features such as an outdoor disco add to the vibrant experience, ensuring the outdoor pool area remains a favorite among visitors.
Sandton Sun and Towers is highlighted as an ideal destination for honeymooners. Numerous positive observations note that this hotel offers a peaceful, isolated setting, making it perfect for couples seeking a romantic getaway. Many guests have praised the special honeymoon package available, which includes well-appointed honeymoon suites and thoughtful touches like a beautiful honeymoon setup with flowery chocolates for an added surprise. The facilities and services, particularly at the pool area, have been commended for their quality and the attentive staff adds to the overall pleasant experience. The hotel comes highly recommended for those looking to spend a memorable honeymoon or even celebrate an anniversary with a re-visit.
Sandton Sun and Towers is a superbly managed property that exudes luxury in every aspect. Guests frequently praise its beautiful surroundings and luxurious atmosphere. The hotel's fantastic appeal is evident in the luxurious rooms, luxury suites and sophisticated yet cozy ambiance. Luxurious attire and amenities are provided, contributing to a truly upscale experience. The property is well-maintained and offers neat, spacious accommodations that enhance the overall sense of luxury.
Luxury is found not only in the accommodations but also in the excellent service provided by the staff. Guests find the luxury hotel to be comfortable and reasonably priced, making it an attractive option for those seeking an upmarket experience. The hotel's location near fancy luxury stores further adds to its appeal. Overall, Sandton Sun and Towers impresses with its beautiful, luxuriant environment and very positive guest experiences.
The Sandton Sun and Towers presents itself as a perfect destination for couples seeking a romantic getaway. The ambiance throughout the hotel is finely tuned to cater to those in search of a quiet and relaxing atmosphere. Guests repeatedly highlight how the romantic setup in the rooms, often adorned with rose petals on the bed, crafts an intimate environment ideal for celebrating anniversaries or special moments with a loved one.
One of the standout features is the romantic dinner options available, further enhanced by a fireplace that creates a warm and lovely atmosphere in the evening. The deck setup ensures a chilled and relaxing vibe, making it an excellent spot to unwind with a significant other. Additionally, the excellent bar atmosphere adds another layer of charm to the overall experience.
Whether it's for a honeymoon or simply a romantic retreat, couples frequently recommend Sandton Sun and Towers for its lovely ambiance and thoughtful attention to detail in creating memorable moments for those in love.
Location Show Map
Location
The property is interconnected with the Sandton Shopping Mall, enabling guests to enjoy a myriad of dining and retail opportunities without the need for transportation. Visitors appreciated the secure and central setting, which is perfect for shopping enthusiasts and those attending business meetings in the surrounding business district. The easy access to the mall and the proximity to amenities, including banks and public transport like the Gautrain Station, adds to the convenience.
Many reviews highlighted the exceptional nature of the hotel's location, describing it as ideal for a variety of needs—from business commitments to shopping sprees. Guests also mentioned the comfort and cleanliness of the rooms, alongside the added benefit of having everything they need within a short distance. The direct access to the shopping mall and the convenient links to key areas of the city underscore Sandton Sun and Towers as a top choice for those visiting Johannesburg.
Breakfast
The breakfast buffet stands out for its superb, very varied selection, often described as amazing or fantastic. Guests also appreciated the option to dine in-room and highlighted the attractive, bright breakfast area. Vegan and vegetarian options were positively noted, though some guests felt the selection could be expanded, particularly in vegetable varieties.
Despite predominantly positive feedback, there were sporadic critiques about the temperature and freshness of some dishes, such as dry omelettes and the occasional undercooked item. A few guests felt the service speed and organization could be improved with some meals arriving cold or incomplete. Nonetheless, the majority found the breakfast experience at Sandton Sun and Towers to be satisfying and above average, contributing positively to their stay.
Dinner
For those looking for variety, there are plenty of dinner options available, though some noted the menu could be limited, particularly for vegetarians. The dining spaces themselves, including a beautiful outdoor seating arrangement, contribute to the overall pleasant dining experience, despite occasional complaints about noise levels and slow service.
Key venues such as The Butcher's and the Sans Bar are recommended with the bar receiving high marks for its drinks and high standards. Although room service is available 24/7, it has garnered mixed reviews with some guests experiencing delays.
Overall, dining at Sandton Sun and Towers is characterized by great food, particularly the steaks and commendable service, even if some elements like menu variety and service speed have room for improvement.
Rooms
Though the rooms are considered well-maintained and spotless, some guests noted that the interiors appear dated and in need of renovations, particularly the bathrooms and entertainment systems. Despite these observations, the overall comfort of the rooms is frequently mentioned with many noting the great sleep quality and room amenities such as Nespresso machines.
The location is another strong point, conveniently situated adjacent to a mall, providing easy access to dining and shopping options. Guests also commend the attentive staff and the quality of room service, contributing to a welcoming experience from check-in to check-out.
However, a few negative points were raised, such as rooms not being available on time, outdated decor and occasional noise issues. Maintenance and housekeeping, though generally reliable, received mixed feedback with some guests encountering small issues that required attention.
In summary, the Sandton Sun and Towers offers large, comfortable and clean rooms with an emphasis on luxury and convenience, although some updates to the furnishings and bathrooms could enhance the overall guest experience.
Beds
There are both king-size and twin bed options available, catering to a variety of guest needs. Some reviewers also point out the accessible features of certain beds, indicating suitability for those with disabilities.
While most reviews are positive, there are occasional mentions of issues such as squeaky or uncomfortable mattresses and occasional lapses in bedding changes. However, these seem to be the exception rather than the rule.
Overall, the consistent feedback centers around the high comfort level of the beds and quality bedding, suggesting that guests are likely to enjoy a restful and rejuvenating stay at 'Sandton Sun and Towers'.
Cleanliness
Despite some mentions of minor issues, such as dusty carpets and occasional overlooked spots like mold on a tap washer, the majority experience was overwhelmingly positive. Maintenance of the property is generally praised, contributing to an overall sense of neatness and organization. Some criticisms, including a smelly toilet in one suite and dated bathrooms, do surface but do not overshadow the overall sentiment of satisfaction with the cleanliness and upkeep.
The attentive and responsive staff add to the favorable experience, ensuring that the cleanliness standards are met throughout one's stay. While not without room for slight improvements, Sandton Sun and Towers remains a top choice for travelers prioritizing a clean and well-kept environment.
Staff
The housekeeping staff stands out for their reliability and kindness, while the team at breakfast has been described as attentive and efficient. The restaurant and waitstaff, despite some isolated issues with slow service, are generally seen as amazing and superb in their roles.
In summary, the consistent theme is that the staff at Sandton Sun and Towers play a pivotal role in creating a welcoming and memorable stay for the guests, often being described as impeccable and outstanding in their commitment to hospitality.
Wi-Fi
Spa
However, not all reviews are entirely positive; some guests have reported negative interactions, specifically pointing out the rudeness of the spa manager and expressing dissatisfaction with service levels at times. Despite this, the majority of experiences at the spa have been overwhelmingly positive, suggesting it is a worthwhile amenity for both guests of the hotel and day visitors seeking relaxation and rejuvenation.
With strong recommendations from numerous visitors and an overall high evaluation of its services and facilities, the spa at Sandton Sun and Towers stands out as a significant highlight of the hotel.
Gym
Pool
The outdoor setting by the bar adds to the enjoyable experience with some guests recommending the pool facilities for everyone. Despite the overall positive feedback, there are some consistent notes on areas for improvement. A few guests pointed out the need for more regular cleaning and some modernisation and renovation. Others mentioned the absence of proper poolside service and lifeguards, as well as a shortage of towels and deck chairs.
While many found the pool relaxing, the deck often gets crowded, making it difficult to find available seating. Additionally, noise from the pool area was a recurring issue for some, impacting the overall tranquillity. Despite these minor drawbacks, the pool at Sandton Sun and Towers remains a well-regarded feature of the hotel, enjoyed by many for its pleasant and clean environment.
Parking
However, some guests pointed out areas for improvement. The parking spaces are described as tight and the entrance can be narrow and crowded, which may cause some inconvenience. There are mentions of paid parking, which could be a deterrent for some visitors, although complimentary parking is also positively mentioned in other reviews. There is no free shuttle service to the airport, but the efficiency of the airport transfer service is praised.
Overall, while there are a few minor issues such as the narrow entrance and the cost of parking, the general consensus is that the parking facilities at Sandton Sun and Towers are satisfactory and contribute to a convenient stay.
Family
Nightlife
However, this lively environment comes with its downsides. Some patrons find the night-time loud music, particularly from the lower pool terrace and bar, to be disturbing. Common complaints include excessive noise from loud music and noisy gatherings, especially on Friday nights when many people gather in the corridors. This can lead to a disturbed night's sleep due to shouting and throbbing music continuing until late hours, typically around 10:00 PM.
Overall, if vibrant nightlife and a bustling atmosphere are what one seeks, the Sandton Sun and Towers is hard to beat. However, for those sensitive to noise, it might be worth considering the potential for night-time disturbances.
5 Star
Many visitors have lauded the hotel for its truly five-star quality with some expressing that their expectations were exceeded. The dedication to maintaining five-star standards is apparent in every aspect of the hotel's offerings, from the luxurious services to the well-appointed facilities.
However, a few reviews indicate that certain aspects, particularly the breakfast, did not always align with five-star expectations. Some guests felt that the hotel does not consistently meet the high bar set for five-star properties.
Overall, Sandton Sun and Towers is characterized by its commitment to luxury and premier service, making it a strong contender in the five-star hotel category, despite occasional areas for improvement.
Business
The hotel boasts a well-equipped business center and designated business suites that provide ample space for working and holding meetings. Guests find the environment conducive to business with convenient facilities and a professional, helpful staff. The rooms are tailored for business purposes, featuring desks that ease the working process.
While the facilities are noted as being perfect, they are also described as somewhat dated. Additionally, there have been issues with Wifi connectivity, which could pose a problem for some travelers requiring reliable internet for their meetings.
In summary, Sandton Sun and Towers is highly valued for its business-friendly services and ideal location, making it particularly well-suited for travelers with a corporate agenda. However, minor updates and improved connectivity could enhance its offerings even further.
Accessible
Outdoor Pool
Honeymoon
Luxury
Luxury is found not only in the accommodations but also in the excellent service provided by the staff. Guests find the luxury hotel to be comfortable and reasonably priced, making it an attractive option for those seeking an upmarket experience. The hotel's location near fancy luxury stores further adds to its appeal. Overall, Sandton Sun and Towers impresses with its beautiful, luxuriant environment and very positive guest experiences.
Romantic
One of the standout features is the romantic dinner options available, further enhanced by a fireplace that creates a warm and lovely atmosphere in the evening. The deck setup ensures a chilled and relaxing vibe, making it an excellent spot to unwind with a significant other. Additionally, the excellent bar atmosphere adds another layer of charm to the overall experience.
Whether it's for a honeymoon or simply a romantic retreat, couples frequently recommend Sandton Sun and Towers for its lovely ambiance and thoughtful attention to detail in creating memorable moments for those in love.
Yes, Sandton Sun and Towers has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Sandton Sun and Towers.
No, Sandton Sun and Towers doesn't allow dogs.
Yes, parking facilities are available at Sandton Sun and Towers.
Yes, Sandton Sun and Towers has a gym.
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