The Jack Rose Hotel, Rosebank, Gautrain
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Summary of reviewsThe Jack Rose Hotel in Rosebank, Gautrain, enjoys a prime location praised for its proximity to Rosebank Mall and various dining options, creating a central, secure and accessible environment ideal for both leisure and business travelers. The hotel staff is frequently lauded for their warm, friendly and accommodating nature, contributing to a hospitable atmosphere that makes guests feel welcome. This positive perception extends to the hotel’s spacious rooms, which guests consistently describe as clean, comfortable and well-equipped with modern amenities, including kitchens and large, comfortable beds. Apartment-like setups and ample living areas enhance the homely feel, though some furnishings may require updates and better maintenance.
Breakfast at the hotel garners generally positive reviews for its quality, though there are suggestions for more variety, particularly in hot food options. The overall sentiment indicates satisfaction with the morning meal, even as some guests call for improvements. Dinner options within the hotel receive mixed feedback with some cleanliness issues being noted, but the staff’s accommodating attitude helps mitigate these concerns. The proximity to numerous popular eateries also allows guests to explore diverse dining experiences outside the hotel.
Cleanliness presents a mixed picture; while many guests commend the cleanliness of the rooms, others highlight areas needing more attention, such as dirty walls and mouldy bathrooms. The hotel's staff receive praise for their efforts, although more consistent and thorough cleaning in communal areas is desired.
The hotel offers good WiFi service with many guests reporting strong signals and reliable connections, even during power outages. However, some variability in WiFi performance is noted with certain rooms experiencing weaker connectivity. Parking facilities are well-received with guests appreciating the secure, ample parking spaces available, despite occasional minor issues.
Family-friendly amenities at The Jack Rose Hotel are appreciated with spacious apartments and facilities that cater to both children and parents, making it a favorable choice for family stays. While the three-star rating reflects its no-frills approach, guests find the hotel provides solid value for money, meeting essential needs comfortably without overspending.
Overall, The Jack Rose Hotel offers a comfortable and enjoyable stay, especially highlighted by its prime location, accommodating staff, spacious rooms and family-friendly environment. Improvements in areas such as breakfast variety, room maintenance and cleanliness could further enhance the guest experience.
Categories
Breakfast at the hotel garners generally positive reviews for its quality, though there are suggestions for more variety, particularly in hot food options. The overall sentiment indicates satisfaction with the morning meal, even as some guests call for improvements. Dinner options within the hotel receive mixed feedback with some cleanliness issues being noted, but the staff’s accommodating attitude helps mitigate these concerns. The proximity to numerous popular eateries also allows guests to explore diverse dining experiences outside the hotel.
Cleanliness presents a mixed picture; while many guests commend the cleanliness of the rooms, others highlight areas needing more attention, such as dirty walls and mouldy bathrooms. The hotel's staff receive praise for their efforts, although more consistent and thorough cleaning in communal areas is desired.
The hotel offers good WiFi service with many guests reporting strong signals and reliable connections, even during power outages. However, some variability in WiFi performance is noted with certain rooms experiencing weaker connectivity. Parking facilities are well-received with guests appreciating the secure, ample parking spaces available, despite occasional minor issues.
Family-friendly amenities at The Jack Rose Hotel are appreciated with spacious apartments and facilities that cater to both children and parents, making it a favorable choice for family stays. While the three-star rating reflects its no-frills approach, guests find the hotel provides solid value for money, meeting essential needs comfortably without overspending.
Overall, The Jack Rose Hotel offers a comfortable and enjoyable stay, especially highlighted by its prime location, accommodating staff, spacious rooms and family-friendly environment. Improvements in areas such as breakfast variety, room maintenance and cleanliness could further enhance the guest experience.
Hotel with Parking
Guests can utilize free private parking on site. The hotel provides parking, including a parking garage, and maintains 24-hour security with CCTV in common areas and outside the property.
3-Star Hotel
Located in Rosebank near the Gautrain station, this hotel offers convenient access to transportation and local amenities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Guest Reviews
The Jack Rose Hotel in Rosebank, Gautrain enjoys a highly praised location among its guests, who repeatedly highlight its proximity to Rosebank Mall and a variety of restaurants and cafes. The hotel is situated in a central, secure and accessible neighborhood, providing convenient walking distances to shops, supermarkets, pharmacies and the Sunday market. The area, described as either quiet or bustling depending on the time, is ideal for both daytime and nighttime activities, adding to the overall appeal for travelers. The secure environment is noted with guests appreciating the ease of access to public transportation options such as the Gautrain. Additionally, the hotel stands out for its friendly and helpful staff, making it a preferred choice for both leisure and business stays.
The Jack Rose Hotel in Rosebank garners mixed reviews regarding its breakfast offerings with a prevailing trend of positive feedback. Words like "good," "delicious," "exceptional," and "great" frequently emerge, indicating that many guests find the breakfast satisfying and enjoyable. Descriptions such as "lovely," "rich," and "plentiful" underscore the appealing aspects of the meal.
However, there are consistent calls for more variety and improvement, particularly in the hot food options. Critiques about the breakfast being "limited," "basic," and "monotonous" suggest that while the quality can be high, the variety and consistency leave room for enhancement. Some guests were disappointed with the breakfast not meeting their expectations, describing it as "disappointing," "not very delicious," and "below modest."
The phrase "value for money" appears as guests appreciate the cost-to-quality ratio. There are also comments praising the daily cleaning service and the convenience of included breakfast options nearby, adding to the overall experience. With some guests suggesting additions such as halal options and a broader selection of foods like different types of sausages, the consensus points towards a need for a more varied and flexible menu to cater to diverse preferences.
Despite these areas for improvement, the breakfast at The Jack Rose Hotel is seen as a noteworthy aspect of the stay, often described as a highlight worthy of mention.
The Jack Rose Hotel in Rosebank, Gautrain, offers a convenient dining option right within the hotel. The restaurant downstairs has a decent space and has been described positively by some guests. However, cleanliness issues have been pointed out with dirty floors and tea cups, as well as food quality concerns noted by several reviewers. Despite these drawbacks, the restaurant staff are accommodating and even prepare special meals upon request. While the area may not be completely safe in the evening, guests can take comfort in the fact that there are numerous popular eateries and dinner options close by, allowing for enjoyable dining experiences outside the hotel.
The Jack Rose Hotel in Rosebank is known for its remarkably spacious rooms that often exceed guest expectations. The accommodations are described as large, clean and comfortable, equipped with kitchens and ample cupboard space. Many guests appreciate the apartment-like setup, which provides a homely feel complete with kitchen utensils and sizeable living areas. The spaciousness extends to large balconies and generous king-size beds. The location is also a highlight, providing easy access to Rosebank Mall and Gautrain, set in a safe, tree-lined neighborhood.
However, some areas of the rooms have been noted as requiring renovation with older furnishings and occasional maintenance issues like incomplete paint jobs or dirty fixtures. Despite these drawbacks, the rooms generally maintain a cozy and comfortable atmosphere, bolstered by good internet connectivity and modern amenities. The hotel staff is frequently mentioned as friendly and helpful, contributing to a pleasant overall experience. The rooms are continually praised for their cleanliness and ample space, offering great value for money and ensuring a stay that many find enjoyable and worthwhile.
The Jack Rose Hotel, located in Rosebank and close to the Gautrain, offers guests a mixed bag regarding their bed experiences. On the positive side, the hotel boasts very big king-size beds that are frequently described as comfortable with many guests highlighting the excellent bedding and cozy, super deluxe beds. Clean linen and soft, fluffy pillows add to the appeal, making for a generally pleasant sleep experience. The rooms are described as spacious with neat and clean beds that come with clear white cover sheets, enhancing their attractiveness.
However, some guests reported issues with uncomfortable and stained mattresses, pointing out that a few beds were the most uncomfortable they had ever slept in. There were occasional mentions of old, stained mattresses and dirty bedding, indicating inconsistency in bed quality across different rooms. Despite these drawbacks, the hotel’s friendly staff and management, secure environment and convenient location offer great value for money and generally make guests feel at home.
The Jack Rose Hotel in Rosebank offers a mixed experience when it comes to cleanliness. While many guests appreciate the hotel's spacious and clean rooms with some noting the exceptional cleanliness and the comfort of the accommodations, there are significant areas in need of improvement. Several reviews highlight issues such as dirty walls, grimy blinds and stained tiles. Common areas, including the corridors and walkways, often require a more thorough cleaning. Specific concerns were raised about the cleanliness of the bathrooms, noting dirty bathtubs, mouldy grouting and cockroaches.
Despite these issues, some guests were impressed with the overall cleanliness of their rooms and the hotel often left a positive impression with its clean and neat presentation. The cleaning staff generally received praise for their efforts, though some guests noted that the cleaning schedule could be irregular and deeper cleaning might be necessary, especially in communal areas.
The hotel provides a comfortable and secure stay with spacious rooms that often exceed guest expectations in terms of size and layout. However, it appears that addressing the noted cleanliness concerns more consistently could enhance the overall guest experience significantly.
The Jack Rose Hotel in Rosebank, close to Gautrain, receives high praise for its staff, who are consistently described as friendly, helpful and professional. Guests mention that the reception team, in particular, stands out for their kindness and willingness to assist, often going above and beyond to ensure a pleasant stay. Security personnel and cleaning staff also receive commendations for their attentiveness and supportiveness.
Notable mentions include standout employees like Harris and Blessing, who made guests feel incredibly welcome and cared for. The hotel's staff is often perceived as warm, accommodating and always ready to offer a smile, making the atmosphere feel hospitable and inviting. Many reviews highlight the staff's efficiency with quick check-ins and prompt attention to requests.
Though there are a few mentions of inconsistent service and instances where the reception staff fell short, these appear to be exceptions rather than the norm. Overall, the majority of guests appreciate the personable and accommodating nature of the hotel's employees, who contribute significantly to the positive experience at The Jack Rose Hotel, making it a home away from home for many travelers.
The Jack Rose Hotel in Rosebank, Gautrain offers a WiFi experience that varies significantly among guests. Positive highlights include good to excellent WiFi with some guests reporting strong signals and the ability to enjoy streaming services like Netflix. The inclusion of WiFi and breakfast is also noted as a plus. The hotel provides a fast and reliable connection that even works during power outages, which is essential for a seamless online experience.
However, some guests encountered issues with weak or non-functional WiFi. Troubles such as slow speeds, difficulty connecting and complete outages were mentioned. These issues seemed to be inconsistent, affecting certain rooms like Room 203 more than others. During load shedding, the WiFi performance appeared less reliable for some visitors.
In summary, while many guests found the WiFi at The Jack Rose Hotel satisfactory and even excellent, the experience can be inconsistent, particularly concerning connection strength and reliability during specific conditions.
Guests at The Jack Rose Hotel in Rosebank have predominantly positive feedback regarding the parking facilities. Many reviews highlight the secure and safe nature of the parking with terms like "secure", "safe" and "large parking" frequently mentioned. The availability and ample number of parking spaces also stand out as a positive aspect. Guests appreciate the convenience of parking both during their stay and on the day of departure. Additionally, the accessibility of parking and the provision of free spaces are noteworthy benefits. However, there are a few points of concern, such as occasional confusion with parking layout, untidiness in the parking lot and instances when the parking area was flooded. Despite these minor issues, the overall sentiment remains favorable, emphasizing the safety and security of the parking options provided by the hotel.
The Jack Rose Hotel in Rosebank offers an exceptional family-friendly experience. Guests appreciate the spacious and beautiful apartments, which are ideal for family stays. The hotel's location is highly recommended for families, providing convenient access to nearby attractions and activities. Parents noted that the hotel is well-suited for family vacations with excellent facilities accommodating family reunions. Children have ample space to play both in the hallway and around the pool, despite occasional noise. Overall, the hotel provides a luxurious and enjoyable environment, making it a top choice for families.
The Jack Rose Hotel in Rosebank, conveniently located near the Gautrain, meets the standards one would expect from a three-star hotel, offering satisfactory service and standard amenities. Despite the property feeling a bit dated and akin to a student hostel, it ensures value for money with rooms that are equipped with basic necessities and kitchen tools. While it may lack luxury, it provides everything needed for a comfortable stay without overspending. Overall, it offers great value and fulfills the essential requirements for a three-star visit.
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Location
Breakfast
However, there are consistent calls for more variety and improvement, particularly in the hot food options. Critiques about the breakfast being "limited," "basic," and "monotonous" suggest that while the quality can be high, the variety and consistency leave room for enhancement. Some guests were disappointed with the breakfast not meeting their expectations, describing it as "disappointing," "not very delicious," and "below modest."
The phrase "value for money" appears as guests appreciate the cost-to-quality ratio. There are also comments praising the daily cleaning service and the convenience of included breakfast options nearby, adding to the overall experience. With some guests suggesting additions such as halal options and a broader selection of foods like different types of sausages, the consensus points towards a need for a more varied and flexible menu to cater to diverse preferences.
Despite these areas for improvement, the breakfast at The Jack Rose Hotel is seen as a noteworthy aspect of the stay, often described as a highlight worthy of mention.
Dinner
Rooms
However, some areas of the rooms have been noted as requiring renovation with older furnishings and occasional maintenance issues like incomplete paint jobs or dirty fixtures. Despite these drawbacks, the rooms generally maintain a cozy and comfortable atmosphere, bolstered by good internet connectivity and modern amenities. The hotel staff is frequently mentioned as friendly and helpful, contributing to a pleasant overall experience. The rooms are continually praised for their cleanliness and ample space, offering great value for money and ensuring a stay that many find enjoyable and worthwhile.
Beds
However, some guests reported issues with uncomfortable and stained mattresses, pointing out that a few beds were the most uncomfortable they had ever slept in. There were occasional mentions of old, stained mattresses and dirty bedding, indicating inconsistency in bed quality across different rooms. Despite these drawbacks, the hotel’s friendly staff and management, secure environment and convenient location offer great value for money and generally make guests feel at home.
Cleanliness
Despite these issues, some guests were impressed with the overall cleanliness of their rooms and the hotel often left a positive impression with its clean and neat presentation. The cleaning staff generally received praise for their efforts, though some guests noted that the cleaning schedule could be irregular and deeper cleaning might be necessary, especially in communal areas.
The hotel provides a comfortable and secure stay with spacious rooms that often exceed guest expectations in terms of size and layout. However, it appears that addressing the noted cleanliness concerns more consistently could enhance the overall guest experience significantly.
Staff
Notable mentions include standout employees like Harris and Blessing, who made guests feel incredibly welcome and cared for. The hotel's staff is often perceived as warm, accommodating and always ready to offer a smile, making the atmosphere feel hospitable and inviting. Many reviews highlight the staff's efficiency with quick check-ins and prompt attention to requests.
Though there are a few mentions of inconsistent service and instances where the reception staff fell short, these appear to be exceptions rather than the norm. Overall, the majority of guests appreciate the personable and accommodating nature of the hotel's employees, who contribute significantly to the positive experience at The Jack Rose Hotel, making it a home away from home for many travelers.
Wi-Fi
However, some guests encountered issues with weak or non-functional WiFi. Troubles such as slow speeds, difficulty connecting and complete outages were mentioned. These issues seemed to be inconsistent, affecting certain rooms like Room 203 more than others. During load shedding, the WiFi performance appeared less reliable for some visitors.
In summary, while many guests found the WiFi at The Jack Rose Hotel satisfactory and even excellent, the experience can be inconsistent, particularly concerning connection strength and reliability during specific conditions.
Parking
Family
3 Star
No, The Jack Rose Hotel, Rosebank, Gautrain doesn't have any pool.
No, a spa isn't available at The Jack Rose Hotel, Rosebank, Gautrain.
No, The Jack Rose Hotel, Rosebank, Gautrain doesn't allow dogs.
Yes, parking facilities are available at The Jack Rose Hotel, Rosebank, Gautrain.
No, The Jack Rose Hotel, Rosebank, Gautrain doesn't have a gym.
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