Associated with The Retreat by Heaven, which is renowned for its comprehensive eco-friendly practices, including solar power, sustainable materials, and farm-to-table dining. This association suggests a shared commitment to sustainability.
OMX Hotel Kimi in Kigali enjoys high praise across various aspects, with guests frequently highlighting positive experiences during their stay. The hotel's location in the serene Kimihurura area offers a blend of tranquillity and convenience, making it an ideal choice for both leisure and business travelers. Its proximity to key attractions, including the Kigali Convention Centre, allows guests to explore the city effortlessly while enjoying quiet, green surroundings. The neighborhood’s safety and walking distance to popular dining options further enhance the appeal of this well-located hotel.
Guests are delighted by the breakfast offerings at OMX Hotel Kimi, noting the excellent quality and variety available, including vegan options. The breakfast, accompanied by fresh smoothies, shakshuka, and fresh fruits, is served on a charming terrace with friendly and attentive staff enhancing the experience. Despite suggestions for an earlier start, the breakfast is considered a tremendous value.
Rooms at the hotel receive commendation for their spaciousness, cleanliness, and stylish simplicity. Balconies and terraces add an extra touch of relaxation, while comfortable beds and diligent cleaning routines ensure a restful and pleasant stay. Though minor concerns such as odors and cooling needs are occasionally mentioned, overall room satisfaction remains high.
Cleanliness at OMX Hotel Kimi is a standout feature, with the entire property well-maintained and offering a welcoming atmosphere. The commitment to upkeep is appreciated, despite minor issues like ants or cigarette smoke. The friendly and helpful staff further enriches the experience by maintaining these high standards and are recognized for their exceptional service and pleasant demeanor.
While the Wi-Fi service shows room for improvement, with some guests experiencing fluctuating connectivity, particularly in mobile phone service within rooms, positive aspects such as fast internet speeds are noted.
The beds at OMX Hotel Kimi are a highlight, consistently praised for their comfort and cozy arrangements. Complemented by mosquito nets and comfy pillows, they contribute to a restful and rejuvenating stay.
Overall, OMX Hotel Kimi is characterized by its prime location, excellent breakfast, spacious and clean rooms, impeccable cleanliness, friendly staff, comfortable beds, and some Wi-Fi challenges. It provides an inviting and memorable experience for guests visiting Kigali.
Committed to eco-friendly practices, this hotel focuses on energy efficiency through LED lighting and energy-saving appliances, water conservation with water-saving fixtures, and waste management including recycling and minimizing single-use plastics. It also supports local sourcing.
As part of Radisson Hotel Group's Responsible Business program, this hotel focuses on efficient resource use, including energy-saving systems and water conservation. It uses organic cleaning products and has in-house water purification systems.