This hotel is Green Key certified, the first in Rwanda. It implements a Green Housekeeping Program using eco-friendly cleaning and water-saving techniques, has water treatment and recycling for irrigation, an Anti-Single-Use Plastics Campaign, and a Sustainable Food and Beverage Policy focusing on eco-certified products and reducing food waste.
The Nest - Complimentary Massage Included in Kigali receives high praise for its excellent location, exceptional breakfast offerings, comfortable rooms, cleanliness, and outstanding hospitality. Nestled in a quiet neighborhood yet conveniently accessible to major attractions and essential amenities, the hotel provides a tranquil retreat amid bustling city life. Guests highlight the serene environment and cleanliness, appreciating the secure and peaceful setting enhanced by friendly staff.
The breakfast experience is another standout feature, with a hearty selection of fresh products and a delightful variety that includes options for tailored eggs and exceptional soups. Guests enjoy their meals on a beautiful terrace, complemented by the welcoming atmosphere created by the competent and friendly staff.
Rooms at The Nest - Complimentary Massage Included are spacious and comfortable, noted for their charming decoration despite some being slightly dated. Guests appreciate the high ceilings and well-maintained cleanliness, with amenities like mosquito nets and fans contributing to a relaxing stay. The complimentary massage and lush greenery surrounding the property add to its allure as a peaceful retreat.
Overall, The Nest - Complimentary Massage Included excels in delivering a warm and hospitable atmosphere, largely attributed to its exceptional staff, who consistently go above and beyond to meet guests' needs. This dedication to hospitality ensures that guests feel at home, making The Nest - Complimentary Massage Included a highly recommended choice for those seeking comfort, tranquility, and an enjoyable experience in Kigali.
Villa Asimba is a charming bed and breakfast located in a peaceful neighborhood on the outskirts of Kigali. Guests praise its central location, which offers easy access to the city's attractions without being affected by noise pollution. The breakfast is a highlight of the stay with guests raving about its freshness, diversity and presentation. The rooms are spacious, clean and comfortable with cozy retro-style decor. The staff, particularly the owners Justine and Isabelle, are outstandingly friendly and accommodating, going above and beyond to make guests feel at home. Overall, Villa Asimba offers a warm and welcoming atmosphere, excellent service and personal care from the staff, making it a highly recommended choice for a stay in Kigali.
AVISHA TOWN HOTEL boasts an exceptional location directly across from Kigali International Airport, making it an unbeatable choice for travelers with layovers or early departures. Just a couple of minutes' walk from the airport, its strategic placement in a quiet neighborhood allows for seamless transit and considerable savings in both time and money. Guests repeatedly praise this convenience, making it an ideal spot for business travelers and frequent flyers alike.
The breakfast service at AVISHA TOWN HOTEL adds a personalized touch by delivering meals directly to guests' rooms. Guests have highlighted the delight of enjoying a Spanish omelette and the overall quality and healthfulness of the breakfast. Although some noted a need for more variety and early morning availability, the attentiveness of the staff and the breakfast's pleasant presentation contribute to a positive dining experience.
Room accommodations at the hotel offer ample space and balconies, enhancing the overall stay. While the rooms are generally comfortable, some areas could benefit from improvements such as better lighting, updated amenities and the presence of mosquito nets. Despite these minor shortcomings, the spaciousness and the additional balcony space are appreciated by guests, contributing to a relatively comfortable stay.
Cleanliness is another strength of AVISHA TOWN HOTEL with many guests noting the neatness of the rooms and apartments, including clean sheets and well-maintained spaces. However, there have been occasional mentions of bedding issues and the smell of new paint, indicating areas that could use slight improvements. Overall, the cleanliness standards are sufficient, ensuring a generally pleasant environment.
The standout feature of AVISHA TOWN HOTEL is undoubtedly its exceptional staff. The reception team, operating 24/7, is consistently praised for their friendliness, professionalism and willingness to go above and beyond. Staff members like Moïs, Celine, Asiminie and Leo are particularly noted for their courteous and respectful service, making the check-in process smooth and contributing to a warm and welcoming atmosphere. This high-quality service and friendly environment significantly enhance the overall guest experience.
In summary, AVISHA TOWN HOTEL offers unmatched convenience due to its prime location, personalized breakfast service, spacious rooms and a highly commendable staff. While there are minor areas for improvement, the overall experience remains positive, making it a great value for money option for travelers.
Eagle View Lodge in Kigali offers an exceptional experience for travelers seeking a serene retreat with stunning vistas. Nestled slightly away from the city's hustle, the lodge provides breathtaking panoramic views of Kigali while maintaining convenient proximity to the city center. Guests are captivated by the lodge's peaceful atmosphere, enhanced by beautiful interior designs and cozy accommodations. The rooms are spacious, immaculately clean, and thoughtfully decorated, featuring private balconies with picturesque views, contributing to a comfortable and modern stay.
Dining at the lodge is a memorable experience, with both breakfast and dinner receiving high praise. The breakfast buffet is noted for its extensive variety and superb quality, often being described as the best in Rwanda. The dinner experience, featuring a delightful four-course menu, is complemented by the stunning views and the friendly, attentive service of the staff. While the menu is sometimes considered limited, the culinary excellence and breathtaking views make it a standout feature.
The staff at Eagle View Lodge consistently impresses guests with their professionalism, hospitality, and attentiveness, ensuring that all needs are met with enthusiasm. Guests feel welcomed from the moment they arrive, thanks to the welcoming nature of the team, which includes standout members like Sarah and Milka.
While Wi-Fi connectivity can be inconsistent, particularly in certain areas, the overall quality of service and amenities — including comfortable beds with silky sheets and mosquito nets — contribute to a relaxing and pleasant stay. Eagle View Lodge stands out as a top choice for visitors to Kigali, combining natural beauty, exceptional service, and unmatched comfort, making it an ideal destination for both leisure and business travelers.