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Summary of reviewsPanorama Retreat & Resort, nestled in the heart of the Dandenong Ranges, is celebrated for its serene and stunning location, making it a tranquil haven for nature lovers. Guests appreciate the breathtaking views and easy access to hiking trails while enjoying the peaceful atmosphere and clean, comfortable accommodations set amidst lovely gardens and forest vistas. The resort offers great value for money, successfully attracting travelers seeking both short getaways and extended stays.
The staff's exceptional service consistently shines through, with guests frequently highlighting their warm and accommodating demeanor. From check-in to resolving issues, the staff ensure visitors feel welcomed and valued, contributing significantly to the resort's charm. The pristine cleanliness of the rooms and facilities further enhances the guest experience, as the resort maintains a spotless presentation with thoughtful touches like stocked teas and coffees.
While breakfast and dinner options are limited onsite, guests appreciate the variety available during breakfast, despite some feedback suggesting room for improvement. The dinner service is not operational on certain occasions, prompting guests to venture out for meals, yet the peaceful surroundings remain a key attraction.
Rooms offer a blend of comfort and affordability, with many guests enjoying the clean and cozy atmosphere. Although some concerns regarding room size and dated decor are noted, the resort provides good value with clean rooms, comfortable beds, and lovely garden or forest views. Despite mixed reviews on Wi-Fi connectivity and pool maintenance, certain guests find satisfaction in these amenities.
Overall, Panorama Retreat & Resort stands out as a delightful choice for adventurers seeking stunning views and tranquil surroundings, coupled with exceptional staff service and cleanliness.
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