Hotel with SpaThe Majestic Spa at The Majestic Hotel Kuala Lumpur boasts art deco styles and offers a tranquil view of the hotel’s swimming pool and Kuala Lumpur City Centre. The spa features crisp white walls, glass-panelled doors, and treatment rooms decorated with antiques and fresh flowers.
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Summary of reviews related to the 'Spa' categoryThe spa facilities at The Majestic Hotel Kuala Lumpur, Autograph Collection, evoke mixed reviews. On the positive side, the massages are often highlighted as excellent with many guests recommending the massage services. The spa rooms contribute to a modern comfort experience and the large bathtubs, some even providing TV access, add to the luxurious feel. Guests often mention the superb quality of the bathtubs and good showers, which enhance the overall experience.
However, there are some noticeable downsides. Several guests experienced communication issues with spa reservations, leading to missed treatments and overall disappointment. The guidance and explanations for using the spa and its facilities were found to be inadequate by some. Additionally, sauna and steam rooms were reportedly under maintenance or unavailable unless a specific spa booking was made and some expressed concerns over the cleanliness of the spa.
Overall, while the massages and modern comforts of the spa facilities are praised, the inconsistency in service, maintenance issues and lack of clear guidance hinder a consistently positive experience.
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