Dog Friendly HotelSummary of reviews related to the 'Dog Friendly' categoryPentahotel Kassel offers dog-friendly accommodations, allowing guests to stay with their pets and providing a welcoming atmosphere for dogs. Many guests appreciated the opportunity to bring their dogs along and found the staff to be helpful, offering tips for traveling with pets.
However, there was notable dissatisfaction regarding the pet fee. While the initial fee for a dog was 20 euros per night, some guests experienced an unexpected doubling of this charge, which led to a deterioration in customer experience. Additionally, while the hotel allows dogs, there were no specific amenities for pets, such as a bed or biscuits.
The hotel itself is near public transportation, features a fun ambiance and offers clean, comfortable rooms. Despite these positives, some areas fell short. Many guests pointed out that the bathrooms were in poor condition, needing renovation and they noted issues with cleanliness and outdated design. Moreover, guests mentioned that the staff at times lacked friendliness, particularly in relation to the unexpected pet fee.
Overall, while Pentahotel Kassel is a viable option for those traveling with dogs, the high and unexpectedly variable pet fees, along with certain maintenance and service issues, may detract from the overall experience.
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