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Summary of reviewsHotel Sansa in Maastricht receives praise mostly for its prime location, situated close to the main train station, city center and a variety of cafes and shops. This convenient position makes it an excellent choice for both business and leisure travelers, providing easy access to public transport and major attractions.
While the hotel lacks an in-house breakfast option, guests find plenty of nearby establishments to satisfy their morning meal needs. The on-site snack bar offers a variety of dishes, though the pervasive smell of kebab and fries is noted as a potential drawback. The dinner experience is somewhat inconsistent with some guests encountering issues with dinner bookings and the overall ambiance affected by food odors.
The room experience at Hotel Sansa is mixed. Positive aspects include clean towels, sufficient lighting and comfortable beds, especially in the corner rooms with high ceilings. Some guests appreciate the clean, simple environment and good room service. However, many reviews highlight issues with room size, cleanliness and maintenance, citing cramped spaces, outdated furnishings and overall poor upkeep.
Cleanliness varies with some guests noting clean linens and toilets, while others remark on dirty bathrooms, mold, grime and unpleasant odors. The cleaning service seems inconsistent, affecting the overall hygiene standards of the hotel.
The staff generally receive positive feedback for their friendliness and helpfulness. Many guests appreciate their polite demeanor and personal service, although the sporadic presence and language barriers at the reception are occasionally problematic.
WiFi connectivity is a significant issue with numerous guests experiencing poor or non-existent signal strength, impacting those needing reliable internet access.
Situated in a lively nightlife district, Hotel Sansa offers plenty for those interested in exploring Maastricht's vibrant evening scene, but the high noise levels from nearby bars and the street make it less suitable for those seeking a quiet stay.
Experiences with the beds vary; some guests commend their comfort and cleanliness, while others find them old, worn out or structurally unsatisfactory with issues like sagging mattresses and bed bugs noted.
In summary, Hotel Sansa's central location and affordability make it appealing for budget-conscious travelers, but improvements in facilities, room maintenance, cleanliness and WiFi connectivity are needed to enhance the overall guest experience.
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