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Summary of reviews
The Kew Gardens Hotel enjoys a strong reputation largely due to its prime location, making it ideal for visitors to the renowned Kew Gardens and nearby attractions. Nestled in a charming, picturesque neighborhood, the hotel is conveniently close to public transport, local shops, cafes and restaurants, ensuring a pleasant and practical stay.
Guests frequently laud the breakfast offered at the hotel, highlighting its delicious, freshly prepared offerings with a variety of options, including vegan and vegetarian choices. The Full English breakfast, in particular, is a favorite. Despite minor mentions of slow service, the overall breakfast experience is very positive, complemented by a cozy pub setting.
Dinner at the Kew Gardens Hotel also receives high praise for its quality and flavor with patrons particularly enjoying meals like the Sunday Roast. The dining venues, including a garden bar area and cozy pub, contribute to a delightful atmosphere. While the menu options could be expanded and occasional service delays were noted, these are outweighed by the commendations for the food and dining experience.
The hotel’s rooms are generally clean, comfortable and spacious, equipped with convenient amenities like tea and coffee facilities and, in some, fridges. Some rooms do show signs of wear and could benefit from refurbishments, including improvements in temperature control and noise insulation. Nonetheless, the comfort and cleanliness of the rooms remain a highlight for many guests.
Cleanliness is a well-regarded aspect of the Kew Gardens Hotel with rooms frequently described as tidy and well-maintained. Despite occasional criticisms regarding minor issues like mold in bathrooms or stains, the housekeeping staff are commended for their consistent efforts.
The hotel staff receive outstanding reviews for their friendliness, helpfulness and attentiveness, significantly enhancing the guest experience. Guests feel warmly welcomed and well-cared-for, although isolated incidents of less attentive service do occur.
The Wi-Fi service at the hotel has mixed reviews. Some guests find it strong and fast, while others experience slow speeds and intermittent connectivity issues, indicating room for improvement in this area.
The family-friendly environment and amenities, including kid-friendly food options and free parking, make the Kew Gardens Hotel appealing to families. Although some logistical challenges exist, such as the lack of an elevator, the overall family experience is positive.
Beds at the hotel are generally described as comfortable, contributing to a good night's sleep. However, there are occasional mentions of firmer, less comfortable mattresses, suggesting variability in guest experiences.
Despite some areas needing updates and improvements, Kew Gardens Hotel offers great value for money, particularly due to its excellent location and dedicated staff. Guests often express a willingness to return, appreciating the overall convenience and charm the hotel provides.
Guests frequently laud the breakfast offered at the hotel, highlighting its delicious, freshly prepared offerings with a variety of options, including vegan and vegetarian choices. The Full English breakfast, in particular, is a favorite. Despite minor mentions of slow service, the overall breakfast experience is very positive, complemented by a cozy pub setting.
Dinner at the Kew Gardens Hotel also receives high praise for its quality and flavor with patrons particularly enjoying meals like the Sunday Roast. The dining venues, including a garden bar area and cozy pub, contribute to a delightful atmosphere. While the menu options could be expanded and occasional service delays were noted, these are outweighed by the commendations for the food and dining experience.
The hotel’s rooms are generally clean, comfortable and spacious, equipped with convenient amenities like tea and coffee facilities and, in some, fridges. Some rooms do show signs of wear and could benefit from refurbishments, including improvements in temperature control and noise insulation. Nonetheless, the comfort and cleanliness of the rooms remain a highlight for many guests.
Cleanliness is a well-regarded aspect of the Kew Gardens Hotel with rooms frequently described as tidy and well-maintained. Despite occasional criticisms regarding minor issues like mold in bathrooms or stains, the housekeeping staff are commended for their consistent efforts.
The hotel staff receive outstanding reviews for their friendliness, helpfulness and attentiveness, significantly enhancing the guest experience. Guests feel warmly welcomed and well-cared-for, although isolated incidents of less attentive service do occur.
The Wi-Fi service at the hotel has mixed reviews. Some guests find it strong and fast, while others experience slow speeds and intermittent connectivity issues, indicating room for improvement in this area.
The family-friendly environment and amenities, including kid-friendly food options and free parking, make the Kew Gardens Hotel appealing to families. Although some logistical challenges exist, such as the lack of an elevator, the overall family experience is positive.
Beds at the hotel are generally described as comfortable, contributing to a good night's sleep. However, there are occasional mentions of firmer, less comfortable mattresses, suggesting variability in guest experiences.
Despite some areas needing updates and improvements, Kew Gardens Hotel offers great value for money, particularly due to its excellent location and dedicated staff. Guests often express a willingness to return, appreciating the overall convenience and charm the hotel provides.
Categories
Family
3 Star
$
+3
Info
Summary of reviews
"Kew Studios and Rooms" garners a largely positive reception, primarily due to its prime location. Strategically situated near Kew Gardens and well-connected via metro and bus lines, the property is ideal for both leisure and business travelers seeking convenient and picturesque surroundings. The neighborhood is frequently lauded for its safety, cleanliness and array of dining and shopping options within walking distance. Moreover, the accessibility is enhanced by the proximity of the Kew Gardens tube station and free street parking at night, making it a highly recommended choice.
While room quality varies, many guests appreciate the cleanliness and comfort of the accommodations, particularly praising the bed linens and general tidiness. Some rooms, however, are described as small or cluttered with outdated furnishings and minor maintenance issues like dampness and leaky showers. Despite these drawbacks, the functionality and cleanliness often balance out the negatives and the helpful local manager adds to the overall positive experience.
Cleanliness reviews are mixed—clean linens and towels are consistently praised and many guests find their rooms tidy and comfortable. There are, however, notable inconsistencies with some reports of dusty floors, dirty mugs and neglected common areas, suggesting that more thorough cleaning is necessary in certain parts of the property.
The staff at "Kew Studios and Rooms" receive high marks for their politeness, helpfulness and friendliness. Hosts such as Gregory and Geoff are particularly highlighted for their welcoming and accommodating nature, often going above and beyond to resolve any issues. This excellent hospitality contributes significantly to the positive guest experience.
Regarding the beds, the majority of the feedback is favorable with many guests finding them super comfortable and enjoying the fresh linens. However, there is some variability with a few guests encountering overly firm or sagging mattresses and noisy or broken beds. Clean, fresh-smelling bedding generally contributes to a good sleeping experience, though there is room for improvement in bed quality.
Ultimately, "Kew Studios and Rooms" is recognized for offering good value for money with pleasant accommodations that, while basic, generally meet guest expectations. Maintenance and decor receive mixed reviews, but the prime location, friendly staff and overall cleanliness make it a commendable option for travelers seeking an affordable and well-situated accommodation.
While room quality varies, many guests appreciate the cleanliness and comfort of the accommodations, particularly praising the bed linens and general tidiness. Some rooms, however, are described as small or cluttered with outdated furnishings and minor maintenance issues like dampness and leaky showers. Despite these drawbacks, the functionality and cleanliness often balance out the negatives and the helpful local manager adds to the overall positive experience.
Cleanliness reviews are mixed—clean linens and towels are consistently praised and many guests find their rooms tidy and comfortable. There are, however, notable inconsistencies with some reports of dusty floors, dirty mugs and neglected common areas, suggesting that more thorough cleaning is necessary in certain parts of the property.
The staff at "Kew Studios and Rooms" receive high marks for their politeness, helpfulness and friendliness. Hosts such as Gregory and Geoff are particularly highlighted for their welcoming and accommodating nature, often going above and beyond to resolve any issues. This excellent hospitality contributes significantly to the positive guest experience.
Regarding the beds, the majority of the feedback is favorable with many guests finding them super comfortable and enjoying the fresh linens. However, there is some variability with a few guests encountering overly firm or sagging mattresses and noisy or broken beds. Clean, fresh-smelling bedding generally contributes to a good sleeping experience, though there is room for improvement in bed quality.
Ultimately, "Kew Studios and Rooms" is recognized for offering good value for money with pleasant accommodations that, while basic, generally meet guest expectations. Maintenance and decor receive mixed reviews, but the prime location, friendly staff and overall cleanliness make it a commendable option for travelers seeking an affordable and well-situated accommodation.
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Free Wi-Fi
Cheap
Small
$
+1
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Parking
$
+2
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Parking
Accessible
7 more hotels nearby!
$
+2
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Free Wi-Fi
Parking
$
+3
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Free Wi-Fi
Small
4 Star
$
+1
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Dog Friendly
Richmond - Spacious 2 Bedroom Flat - With Garden0.6 km from Kew
Apartment in Richmond upon Thames
8.5
Very Good$
+2
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Categories
Dog Friendly
Free Wi-Fi
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