This hotel is noted for its numerous wheelchair accessible pathways and ramps throughout the property. It provides excellent wheelchair access to the restaurant and easy access to all rooms via lifts or stairs. Ground floor twin rooms and specifically designated accessible rooms are available.
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Summary of reviews related to the 'Accessible' categoryThe Bay Hotel garners praise for its accessibility, making travel comfortable for guests with disabilities. The hotel features numerous wheelchair accessible pathways and ramps, ensuring smooth navigation across the property. Guests highlight the excellent wheelchair access from the hotel to the restaurant, along with easy access to all rooms through lifts or stairs. The availability of ground floor twin rooms and specifically designated accessible rooms is another plus.
However, while the accessible rooms are generally decent, there is mention of room 127 being non-accessible and some inconvenience regarding small sinks in large bathrooms. Additionally, the ramp was reported to malfunction at times and key cards failed on two occasions, which could pose a problem for guests with mobility issues.
Overall, The Bay Hotel provides a largely accessible environment with dedicated facilities for disabled guests, though there are a few areas where accessibility measures could be improved. Show more
The hotel has one ground floor twin room specifically designed for wheelchair users without assistance, featuring a level entry wet floor shower, manual shower chair, and grab rails. It offers level entry or a ramp to the premises and available parking. A lowered wash hand basin is also present.
The hotel offers access ramps and wheelchair access. It has lifts to all floors in the new extension and accessible rooms. Walk-in showers are available in the upgraded Deluxe Double Rooms. Disabled access to leisure facilities is also provided.
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Gilvenbank Hotel receives mixed feedback on accessibility for guests with disabilities. On the positive side, the accessible rooms stand out for their cleanliness and spaciousness. These rooms are well-adapted for individuals with disabilities, featuring large wet rooms and accessible bathrooms, ensuring a comfortable stay. Easy access and good value are noted as advantages too.
However, the hotel's overall accessibility has room for improvement. There is no lift available, posing challenges for guests with mobility issues who use rollators or mobility scooters. Some guests faced difficulties with the access ramp and mentioned that an automatic door would be beneficial. Placement of accessible rooms next to the function suite resulted in some dissatisfaction due to noise and light disruptions. While the facilities within the room meet specific needs, better assistance and infrastructure upgrades could enhance the experience for all disabled guests. Show more
