5-Star HotelOverlooking the Elbe River, this hotel combines tradition and innovation, offering luxurious accommodations and excellent service. It features a spa, a 24-hour fitness center and a family-friendly environment.
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Summary of reviews related to the '5 Star' categoryLouis C Jacob, Hamburg, Autograph Collection is a beautiful and unique hotel, however, it may not meet the expectations of a 5-star rating due to some service issues and high prices. While the hotel has a comfortable and classic feel, guests have experienced a lack of helpfulness from the staff and some noise disruption from the nearby airport. The breakfast also did not meet expectations for the high price with pre-made Hollandaise sauce being served. Despite these issues, guests still found the hotel exceptional and appreciated the personal touch it provided. However, some guests feel that the hotel no longer deserves its 5-star rating and has become overpriced. Small details can make a significant difference in a 5-star hotel and unfortunately, they were sometimes missed here. Overall, staying at Louis C Jacob, Hamburg, Autograph Collection may feel like home in Hamburg, but it may not have the 5-star standard some guests expect.
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