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Summary of reviewsElaya Hotel Kleve is a popular choice for travelers seeking comfort and convenience in the heart of Kleve. The hotel garners significant praise for its prime location, which places guests within easy walking distance to key city attractions, shops and dining options. Nestled near the tranquil Spoy Canal, the setting ensures both convenience and a peaceful atmosphere. Accessibility is further enhanced by the nearby train station, bike paths and an underground parking garage.
Guests consistently highlight the hotel's breakfast as a standout feature with an extensive variety and fresh options that cater to all tastes and dietary needs. The breakfast area is well-maintained and organized, contributing to a pleasant dining experience. The restaurant and bar also receive positive feedback for serving good quality food, though there are suggestions for more vegetarian options and extended hours.
The rooms at Elaya Hotel Kleve are frequently noted for their spaciousness, cleanliness and modern amenities, providing a comfortable stay for guests. Though some maintenance issues have been reported, the overall impression is positive with stylish furnishings and comfortable beds being key highlights.
The staff at Elaya Hotel Kleve is widely praised for their friendliness and accommodating nature, significantly enhancing the guest experience with their courteous and helpful service. While the Wi-Fi services receive mixed reviews, the gym facilities, when available, are well-equipped and appreciated by guests.
Families find the hotel accommodating with spacious rooms and attentive staff, though there are suggestions for more activities aimed at children. The beds are generally very comfortable, although some variances in firmness and pillow quality have been noted.
Parking options receive mixed feedback; the underground parking garage is convenient but seen as expensive by some. Free parking options nearby offer a budget-friendly alternative.
While the hotel is well-regarded for its suitability for business travelers due to its central location and efficient services, some aspects such as cleanliness and upkeep of the rooms fall short of the four-star expectations for certain guests. Despite these areas needing improvement, Elaya Hotel Kleve remains a recommended destination for both leisure and business travelers, known for its excellent breakfast, friendly staff and comfortable accommodations.
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