The Crowne Plaza Solihull by IHG, is a comfortable hotel in a perfect location for exploring Solihull. Guests have highlighted the cleanliness of the hotel and the staff's professionalism and helpfulness as reasons to return. The buffet breakfast is a highlight of any stay with good value and tasty options. The hotel's large rooms, comfy beds and bathroom amenities have received mostly positive reviews. Families with children found the swimming pool and family-friendly activities enjoyable. The ample free parking is a real bonus for guests. While there have been some mixed reviews about the beds, the vast majority of guests have had a positive experience. Overall, Crowne Plaza Solihull offers a great experience for business or leisure travel and families looking for a fun-filled getaway.
The Genting Hotel & Spa at Resorts World Birmingham is a highly recommended destination for those visiting NEC and other nearby attractions. The hotel's excellent location and proximity to NEC exhibition halls, music venues and concert arenas, as well as shopping, dining and entertainment options, make it a convenient choice for guests. The breakfast is exceptional with plenty of choice and vegan options, although some guests reported rude waitresses and an early finish time. The rooms are spacious, modern and clean with comfortable beds and delightful views over the lake, although some guests noted minor issues with noise and cleaning. The hotel is praised for its cleanliness and stylish appearance with friendly and helpful staff who go above and beyond to ensure guests' needs are met. The spa receives mixed reviews, but the majority of guests appreciate the inclusion of the spa in their stay. Parking experiences were mixed with some guests praising the convenience of underground parking and others experiencing issues with incorrect validation of parking tickets resulting in higher costs or vandalism in the hotel's pay-for-secure car park. Overall, the Genting Hotel & Spa at Resorts World Birmingham offers a comfortable and enjoyable stay with plenty of amenities to keep guests entertained.
Holiday Inn Express Birmingham Airport NEC by IHG, delivers a well-rounded experience that is mostly appreciated by its guests. The hotel’s prominent location near Birmingham Airport, NEC and Resorts World Arena makes it extremely convenient for travelers attending events or flights. The straightforward routes, ample parking and serene surroundings add to its allure, making it an ideal choice for both business and leisure travelers.
Breakfast receives generally positive remarks for its variety, including traditional full English and continental options. Guests value the gluten-free and vegan choices and commend the buffet's substantial offerings and efficient replenishment. Despite some criticisms about limited selections and temperature inconsistencies, the overall sentiment is that breakfast is good value for money and convenient, especially for early risers.
Dinner reviews are mixed; the food is often praised for its taste and quality, particularly the curry dishes. However, the limited menu and higher prices dampen the dining experience for some. Service inconsistency and occasional understaffing also pose issues. The nearby Little Owl pub is frequently recommended as a superior alternative for those seeking a more extensive menu and better service.
Guest rooms are described as clean, comfortable and well-equipped with modern facilities and stylish décor. While some find the rooms spacious and welcoming, others feel that certain rooms are too small, dated or noisy. The cleanliness and essential amenities usually receive approval. Areas for improvement include upgrading some fixtures and better temperature control.
Cleanliness is a strong point with the majority of guests praising the immaculate condition of rooms and public areas. The housekeeping team's efforts are evident, ensuring a tidy and comfortable environment, though there are occasional remarks about specific cleanliness lapses.
The staff at the hotel stands out for their friendliness, helpfulness and professionalism. Guests consistently note the warm welcome, efficient service and attentiveness, making their stay more enjoyable. While there are sporadic mentions of disorganization, the positive feedback overwhelmingly highlights the staff's dedication to excellent customer service.
Free wifi is generally reliable, appreciated by both business and leisure travelers. Some connectivity issues and non-functional USB points are noted, but overall, the internet service supports guests' needs well.
Parking at the hotel is convenient but comes with an extra fee of £12 per 24 hours, which has led to some dissatisfaction. Despite this, guests find the parking area safe and secure, enhancing the hotel's practicality for those attending events or traveling by car.
Families find the hotel accommodating and safe with quiet, clean rooms and friendly staff. Special features like family rooms, extra beds and child-friendly services make it a comfortable choice for those traveling with kids. Minor complaints include limited space and occasional noise disturbances from neighboring rooms or public areas.
Bed comfort is hit or miss with many guests praising the cozy, well-equipped beds while others criticize the mattress firmness and size. Issues with small double beds and uncomfortable sofa beds are occasionally mentioned.
Overall, Holiday Inn Express Birmingham NEC, as an IHG Hotel, offers a reliable three-star experience with commendable cleanliness, friendly service and a convenient location. While there are areas needing improvement, particularly in dining options and bed comfort, it remains a solid choice for travelers seeking convenience and a fair price point.
Forest of Arden Hotel and Country Club is a countryside gem located on the beautiful grounds of a golf course. Guests consistently rave about the lovely location, describing it as a peaceful and idyllic forest setting. The breakfast choices are extensive and well-prepared with plenty of variety and a big range of food on offer. While dinner and breakfast were generally good, some guests felt that there was room for improvement in the food and restaurant options. The rooms are generally clean and comfortable with spacious and comfy beds, although some of the decor was outdated. The staff is exceptionally friendly, attentive and helpful, going above and beyond to make their stay special. The hotel's wifi policy left a lot to be desired according to many guests. The spa facilities received mixed reviews from guests, but the pool is a popular feature among guests. Forest of Arden Hotel and Country Club is a great place for a family holiday and is the perfect destination for those who love golf. The beds are comfortable and cozy, making for a good night's sleep.
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*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-4 out of 4 hotels in and around Knowle