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Summary of reviewsHotel Fessla garners substantial praise across various aspects of its service with several standout features that create a memorable experience for guests. The hotel's prime location, just a short drive from the airport and key transportation hubs, makes it exceptionally convenient for travelers. While the industrial setting on the city's outskirts might lack nearby shops or parks, affordable taxi fares mitigate the inconvenience, providing easy access to the city center.
The culinary offerings at Hotel Fessla are a significant highlight, particularly the superb breakfasts that are both delicious and varied, often described as luxurious and hearty. The flexible breakfast times add convenience for guests and the dining experience is further enriched by the hotel's trendy restaurants, including a beer-focused eatery and a Georgian dining spot famed for dishes like fried suluguni with almond and pomegranate sauce. While there can be occasional delays in service, the overall quality and diversity of the food receive overwhelmingly positive reviews.
Guests consistently appreciate the spacious, clean and well-decorated rooms. The modern and stylish decor, along with comprehensive amenities and high-quality materials, ensure a comfortable stay. Soundproofing, luxurious beds and spacious bathrooms add to the appeal, making the rooms a favorite aspect for many visitors. Although a few rooms might lack openable windows or experience occasional noise issues, the general consensus is that the accommodations are both welcoming and comfortable.
Cleanliness is another strong point with meticulous daily cleaning services maintaining the rooms in pristine condition. The attention to detail regarding hygiene and the spacious, bright rooms with fresh linens contribute to a pleasant atmosphere throughout the hotel.
The staff at Hotel Fessla also receive high praise for their friendliness, professionalism and attentiveness. While a few guests have reported less favorable interactions, the majority highlight the warm and accommodating nature of the staff, which enhances the overall experience.
The hotel offers decent Wi-Fi, although connectivity can be inconsistent depending on the location within the building. Guests generally find the Wi-Fi reliable, especially in rooms with better signal reception.
Parking at Hotel Fessla is convenient and accessible with ample space available right at the entrance, enhancing the stay for those arriving by car. Despite minor mentions of unclear markings, the complimentary parking remains an appreciated feature.
Finally, the hotel's comfortable beds receive high marks with many guests noting the luxurious feel and good overall cleanliness of bedding. Despite some remarks about narrow beds, most visitors report enjoying a restful sleep in the modern and cozy rooms.
In summary, Hotel Fessla offers a clean, comfortable and conveniently located accommodation option with outstanding dining experiences, friendly staff and excellent amenities, making it a favored choice for travelers in Kostanay.
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