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5-Star Hotels in Kota Kinabalu
17 HOTELS IN AND AROUND KOTA KINABALUMost popular user searches in Kota Kinabalu: 3-star hotels.
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5 Star
This resort is known for its exceptional service, beautiful beachfront location, and spacious rooms. The resort also has a large nature reserve, multiple dining options, and various activities for families and couples, ensuring a luxurious and memorable stay.
Summary of reviews related to the '5 Star' category
Shangri-La Rasa Ria in Kota Kinabalu is a top-notch five-star hotel with exceptional service, facilities and food. While some guests noted that the lobby toilets were not up to five-star standards, the majority of reviews were overwhelmingly positive. Many guests even compared their experience at Shangri-La to other hotels in Kota Kinabalu and found it to be far superior. The hotel is perfect for a relaxing and natural getaway with luxurious amenities and fantastic customer service. Some guests even declared that this is the best hotel they've ever stayed at. The hotel is well-deserving of six stars and many happy customers plan to return.
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5 Star
This beachfront resort offers luxurious accommodations with sea views and a range of dining options. It features an exclusive spa, an outdoor pool with water jets, and various activities for both kids and adults. The resort's location near the city center and airport makes it a convenient choice for travelers.
Summary of reviews related to the '5 Star' category
The Shangri-La Tanjung Aru in Kota Kinabalu is an outstanding, beautiful and luxurious 5-star hotel. While some guests noted that it lacks certain finishing touches of international standards, many raved about the 5-star quality and voted it as the best Shangri-La they've stayed in so far. They also appreciated the lovely time they had at the hotel, but suggested it could benefit from upgrades in some areas. Overall, it was described as an excellent and truly 5-star experience - even from those who have experienced other real 5-star hotels.
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5 Star
Located in the heart of Kota Kinabalu, this hotel offers elegantly decorated rooms with modern furnishings. It features four dining options, a cocktail bar, and an outdoor rooftop pool with city and harbor views. The hotel's central location and excellent amenities make it a popular choice for both business and leisure travelers.
Summary of reviews related to the '5 Star' category
Hilton Kota Kinabalu is often described as a distinctive five-star hotel by its guests, providing experiences and services that align with its high rating. Visitors noted that the hotel is clean enough to meet five-star standards and many felt the service was consistent with a five-star level. However, some guests were disappointed with the breakfast, mentioning that it did not live up to a five-star rating, though others appreciated the five-star breakfast buffet. While the hotel is praised for its overall quality, some reviews suggested that the price could be more competitive, especially for strictly business needs. Overall, Hilton Kota Kinabalu maintains its reputation, but there are areas highlighted for improvement.
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5 Star
This hotel offers spacious rooms with balconies and stunning sea views. It features an outdoor swimming pool, a fitness center, and multiple dining options. The hotel's central location and excellent service make it a great choice for a calm getaway.
Summary of reviews related to the '5 Star' category
The Kota Kinabalu Marriott Hotel is relatively new and aims to provide a five-star experience, but the reviews indicate mixed perceptions regarding its facilities and services. Guests have experienced comfortable beds, modern bathroom setups with separate wet and dry areas, large bathtubs and scenic views, including stunning sunsets. However, certain aspects require attention. The room maintenance and cleanliness levels have been questioned with a few instances of delayed room service and the need for guests to request cleaning. Additionally, some have pointed out that the room service food could be improved in terms of freshness. The infinity pool, although a popular feature, was noted as dirty by several guests. While the overall service and experience are generally positive, breakfast quality has received criticism. The hotel seems to fall short of the high standards expected from a Marriott-branded five-star property.
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5 Star
This modern hotel features an outdoor swimming pool, a fitness center, and a restaurant and bar. It offers comfortable rooms with excellent staff service. Its central location provides easy access to the city's attractions and dining spots.
Summary of reviews related to the '5 Star' category
The Hyatt Centric Kota Kinabalu is the latest addition among five-star accommodations in the area and is often lauded as one of the best hotels in town. Guests highlight the unique experiences offered, suitable for a hotel of its caliber. However, there are mixed feelings regarding value for money, with some questioning whether it truly lives up to its five-star status. While many appreciate the overall service and even award it top marks, certain areas such as the presence of mildew in shower rooms and insufficient towel availability suggest room for improvement. Additionally, the buffet breakfast has been deemed mediocre by some, especially for a hotel with an international five-star rating. Despite this, the hotel's modern architecture and offerings continue to attract guests seeking a quality stay in Kota Kinabalu.
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5 Star
Centrally located in Kota Kinabalu, this hotel offers spacious and elegant accommodations with free WiFi. It features an outdoor pool and multiple dining options. Its prime location makes it easy to explore the city's attractions, dining spots, and shopping areas.
Summary of reviews related to the '5 Star' category
Hyatt Regency Kinabalu is frequently recognized under the prestigious five-star category, aiming to offer an exemplary experience. Visitors have pointed out the beautifully designed elegance of the hotel, praising the high-quality service that aligns with top five-star standards. Some guests found the service to meet expectations, highlighting the extremely high-quality service and the overall five-star rated facility.
However, feedback on whether the hotel consistently delivers that top-tier experience tends to vary. While the hotel is commended for its elegance and service by some, others feel that certain aspects, especially service levels and facilities, fall short of the high benchmark associated with the Hyatt brand and five-star rating. The front lobby staff and some of the facilities were specifically noted as areas needing improvement to truly match the expected standards of a luxury establishment.
Overall, Hyatt Regency Kinabalu showcases potential for a splendid five-star experience, though consistency in service and facility standards remains a point of improvement based on guest reviews.
However, feedback on whether the hotel consistently delivers that top-tier experience tends to vary. While the hotel is commended for its elegance and service by some, others feel that certain aspects, especially service levels and facilities, fall short of the high benchmark associated with the Hyatt brand and five-star rating. The front lobby staff and some of the facilities were specifically noted as areas needing improvement to truly match the expected standards of a luxury establishment.
Overall, Hyatt Regency Kinabalu showcases potential for a splendid five-star experience, though consistency in service and facility standards remains a point of improvement based on guest reviews.
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5 Star
Part of the Sutera Harbour Resort, this hotel features beautifully appointed rooms and access to a wide array of facilities. Guests can enjoy multiple swimming pools, a championship golf course, and a private marina, making it perfect for a lavish getaway.
Summary of reviews related to the '5 Star' category
The Magellan Sutera Resort presents itself as a five-star hotel, however, feedback from guests showcases a mix of experiences. The hotel is well-maintained with effective housekeeping and many guests have acknowledged the luxurious and truly five-star elements it offers. The breakfast spread and cleanliness have also received positive remarks. However, some guests have noted that the decor is somewhat dated and suggested that the overall experience and certain services, especially in the buffet restaurant, do not always align with their expectations of a five-star resort. While premium dining feedback is present, other hospitality and service aspects have been found lacking. Despite being recognized as a five-star establishment, there have been critiques about management and service consistency that need addressing to fully honor its prestigious rating.
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5 Star
As part of the Sutera Harbour Resort, this hotel provides stylish rooms with modern amenities, multiple swimming pools, and access to a private beach. Guests can enjoy a variety of recreational activities, including golf and water sports.
Summary of reviews related to the '5 Star' category
The Pacific Sutera offers a mixed experience according to guest reviews, though it generally upholds its five-star reputation in certain areas. The cleanliness is notably impressive for its price point, and many guests highlight the exceptional service and facilities provided by the hotel staff. The property features a great swimming pool and a private beach, complemented by an adequately equipped gym room, which collectively contribute to a pleasant stay. Despite these merits, some guests feel that the breakfast offerings fall short of five-star standards and believe that other five-star establishments offer superior service. Nonetheless, the overall experience at The Pacific Sutera is characterized as excellent and fabulous, with several guests affirming its five-star status.
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5 Star
Situated in the heart of Kota Kinabalu, this hotel offers sophisticated accommodations and excellent service. It boasts a range of dining options, a well-equipped fitness center, and a prime location near the waterfront, providing a luxurious urban retreat.
Summary of reviews related to the '5 Star' category
Le Meridien Kota Kinabalu is a great city hotel and the place to stay in Kota Kinabalu. Guests enjoyed a ten day long period of relaxation and exceptional service during their splendid stay. The facilities were rated as superb and exceptional with some guests stating that it has a 5-star rating and others feeling that it doesn't quite provide a luxurious atmosphere. However, it was still considered to be a great overall facility and location with good value for money. Some guests compared the hotel to Dubai standards, but still rated the service as excellent. Couples enjoyed their pleasant stays and would definitely recommend the hotel for a relaxing vacation.
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5 Star
Honeymoon
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Outdoor Pool
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Summary of reviews
Ritz Residence @ Imago Loft B 7th Floor in Kota Kinabalu is lauded for its exceptional offerings, primarily driven by its standout location above the vibrant Imago Shopping Mall. The residence is ideally situated in the heart of the city, granting guests easy access to myriad shopping and dining options while simplifying transport services for those wishing to explore further. Its prime positioning helps meld the excitement of a bustling urban area with the comforts of a modern stay.
The rooms at Ritz Residence present a luxurious experience with sleek, tasteful decor that exudes opulence. Guests find the accommodations impeccably clean, with smart technology and comfortable amenities enhancing their stay. The beds, highlighted for their remarkable comfort, ensure a restful night, complemented by bathrooms in pristine condition and eye-catching design. Overall, the atmosphere is inviting and elegant, providing a tranquil oasis amidst the city's charm.
Cleanliness is one of Ritz Residence's defining attributes, with sparkling rooms and bathrooms consistently described as immaculate. High-quality equipment and thoughtful amenities, such as a Dyson hairdryer, add a luxurious touch, while excellent customer service further enhances the experience. The residence's commitment to hygiene and modern flair ensures a welcoming environment.
The staff at Ritz Residence receive high praise for their exceptional service, marked by friendliness and responsiveness. Prompt assistance and proactive customer service are facilitated through effective communication, often via WhatsApp, ensuring guests feel supported and valued throughout their stay. The dedication to guest comfort is evident in the staff's attentiveness and professional demeanor.
The luxurious ambiance extends further with extravagant furnishings and top-notch facilities, rivaling nearby established hotels. The room decorations and high-quality finishes evoke luxury comparable to 5-star establishments, yet at a more accessible price point. Fantastic customer service ensures a smooth experience, emphasizing safety and support, especially for solo travelers. Ritz Residence combines dazzling decor with superb service, offering a truly satisfying accommodation option.
The rooms at Ritz Residence present a luxurious experience with sleek, tasteful decor that exudes opulence. Guests find the accommodations impeccably clean, with smart technology and comfortable amenities enhancing their stay. The beds, highlighted for their remarkable comfort, ensure a restful night, complemented by bathrooms in pristine condition and eye-catching design. Overall, the atmosphere is inviting and elegant, providing a tranquil oasis amidst the city's charm.
Cleanliness is one of Ritz Residence's defining attributes, with sparkling rooms and bathrooms consistently described as immaculate. High-quality equipment and thoughtful amenities, such as a Dyson hairdryer, add a luxurious touch, while excellent customer service further enhances the experience. The residence's commitment to hygiene and modern flair ensures a welcoming environment.
The staff at Ritz Residence receive high praise for their exceptional service, marked by friendliness and responsiveness. Prompt assistance and proactive customer service are facilitated through effective communication, often via WhatsApp, ensuring guests feel supported and valued throughout their stay. The dedication to guest comfort is evident in the staff's attentiveness and professional demeanor.
The luxurious ambiance extends further with extravagant furnishings and top-notch facilities, rivaling nearby established hotels. The room decorations and high-quality finishes evoke luxury comparable to 5-star establishments, yet at a more accessible price point. Fantastic customer service ensures a smooth experience, emphasizing safety and support, especially for solo travelers. Ritz Residence combines dazzling decor with superb service, offering a truly satisfying accommodation option.
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5 Star
Luxury
Golf
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5 Star
Spa
Family
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Summary of reviews
ACJ Residence @ Beside Cititel Hotel in Kota Kinabalu offers a highly attractive accommodation option with its strategic location, modern amenities, and exceptional service. Situated in the lively Asia City district, the residence provides easy access to key attractions, including shopping malls, dining venues, and bustling markets. This central yet peaceful setting makes it an ideal base for exploring the city.
Guests frequently commend the spacious and elegantly designed rooms that feature contemporary decor and thoughtful amenities, including separate shower and toilet areas, toiletries, and provisions like coffee and tea. The accommodations are consistently praised for their cleanliness and are described as immaculate and inviting, contributing to a restful stay. The superb comfort of the beds and pillows enhances the overall experience, ensuring a good night's sleep.
The staff's responsiveness and friendliness significantly enrich guests' stay, earning accolades for their exceptional hospitality and attention to detail. They are known for their excellent communication, quick service, and professional demeanor, and they are always ready to assist with inquiries or luggage needs. The seamless check-in and check-out processes, facilitated by clear instructions and platforms like WhatsApp, further highlight the efficient service.
Parking solutions at ACJ Residence generally receive positive remarks, with free parking available and attentiveness in managing any challenges. While parking spots may occasionally be distant, the staff's helpfulness in aiding guests with their luggage is appreciated.
Overall, ACJ Residence @ Beside Cititel Hotel presents itself as a top choice for travelers seeking a clean, modern, and comfortable stay with outstanding value for money and exceptional service in the heart of Kota Kinabalu.
Guests frequently commend the spacious and elegantly designed rooms that feature contemporary decor and thoughtful amenities, including separate shower and toilet areas, toiletries, and provisions like coffee and tea. The accommodations are consistently praised for their cleanliness and are described as immaculate and inviting, contributing to a restful stay. The superb comfort of the beds and pillows enhances the overall experience, ensuring a good night's sleep.
The staff's responsiveness and friendliness significantly enrich guests' stay, earning accolades for their exceptional hospitality and attention to detail. They are known for their excellent communication, quick service, and professional demeanor, and they are always ready to assist with inquiries or luggage needs. The seamless check-in and check-out processes, facilitated by clear instructions and platforms like WhatsApp, further highlight the efficient service.
Parking solutions at ACJ Residence generally receive positive remarks, with free parking available and attentiveness in managing any challenges. While parking spots may occasionally be distant, the staff's helpfulness in aiding guests with their luggage is appreciated.
Overall, ACJ Residence @ Beside Cititel Hotel presents itself as a top choice for travelers seeking a clean, modern, and comfortable stay with outstanding value for money and exceptional service in the heart of Kota Kinabalu.
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5 Star
Parking
Sustainability Journey
1 more hotel nearby!
Gaya Island Resort, Kota Kinabalu - a Small Luxury Hotels of the World4.2 km from Kota Kinabalu
Resort in Gaya Island
8.6
Very GoodFrom $213
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5 Star
Located on Gaya Island, this resort offers luxurious villas with private balconies and stunning views. It features multiple dining options, a tranquil spa, and opportunities for activities like snorkeling and jungle walks. The resort's focus on relaxation and immersion in nature makes it a top choice.
Summary of reviews related to the '5 Star' category
Gaya Island Resort in Kota Kinabalu offers a picturesque escape, but its five-star status is a point of contention among guests. While the resort boasts luxurious accommodations that evoke a premium experience, many feel its offerings more closely align with a four-star standard. The discrepancy in service quality compared to its lofty rating is noted, with promptness and attentiveness falling short of expectations. Additionally, the requirement to arrive via transfer raises concerns regarding convenience and customer service. The resort's facilities and environment provide a tranquil setting, yet minor upgrades to the rooms could enhance the overall experience and ensure alignment with its aspirational five-star claim.
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