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Summary of reviewsHotel Victoria, situated in the heart of Włocławek, is highlighted for its prime location, making it perfect for exploring the city and accessing nearby attractions. Guests particularly appreciate its proximity to the city center and Old Town, adding ease and convenience to their stay. Positive notes include its suitability for leisurely morning walks and the availability of late-night dining options.
The hotel's breakfast offerings receive significant praise with guests lauding the delicious and varied choices provided. The Polish breakfast is a favorite and the rich selection, fresh products and superb taste contribute to a highly enjoyable meal experience. The coffee machine is also a noted highlight, enhancing the morning routine. Overall, despite minor issues like occasional empty platters, guests find the breakfast to be a major asset.
Rooms at Hotel Victoria are often described as spacious, clean and comfortable. Guests appreciate the stylish decor, bright ambiance and ample space, including large bathrooms. Air conditioning and wide, comfortable beds further enhance the experience. However, some guests noted issues such as airless and dark rooms due to non-operable windows and a lack of basic amenities like refrigerators.
Cleanliness at the hotel garners mixed reviews. While many guests commend the generally clean and pleasant rooms, others have noted areas needing improvement, such as dirty carpets, unwashed curtains and occasional bathroom mold. Such inconsistencies suggest a need for more rigorous maintenance.
The staff at Hotel Victoria consistently receive high praise for their friendliness, professionalism and efficient service. Highlighting the front desk in particular, guests appreciate the welcoming and helpful nature of the team. The hotel's pet-friendly policy also adds an extra layer of convenience for those traveling with pets.
Parking options at the hotel are appreciated with both free and secure paid parking available. Guests find the parking facilities convenient and safe, though some mention a small additional charge for hotel guest parking.
Beds at the hotel present a mixed picture with many guests enjoying comfortable mattresses and a good night's sleep, while others report discomfort due to sagging spots or other issues with the beds' quality.
Overall, while Hotel Victoria provides a pleasant and accommodating stay with a notable location, excellent breakfast and friendly staff, there are areas such as room amenities, cleanliness and consistency of the bedding that could benefit from improvement to meet three-star expectations fully.
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