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Hotels with Panoramic View Pool and Rooftop Pool in Kuala Lumpur
41 HOTELS IN AND AROUND KUALA LUMPURMost popular user searches in Kuala Lumpur: hotels with infinity pool, hotels with rooftop pool, historic hotels, 3-star hotels, hotels near golf courses, romantic hotels, 5-star hotels and 4-star hotels.
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Summary of reviews
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree consistently receives high praise for its prime location in Kuala Lumpur's central business district, directly linked to Pavilion Mall. Guests appreciate the proximity to major attractions such as the Petronas Towers and Bukit Bintang area and easy access to MRT stations and bus pick-up points, making it ideal for shopping, dining and exploration.
The hotel's breakfast offerings are exceptional, featuring a diverse buffet that includes continental and local dishes. Guests frequently commend the variety and quality, as well as the option for indoor and al fresco dining. Live cooking stations and a pleasant dining atmosphere further enhance the breakfast experience.
Dinner at the hotel's restaurant is generally well-received, especially the Chinese cuisine and local dishes, although there is room for improvement in certain areas like the club lounge service and vegetarian options. Nonetheless, in-room dining is notable for its quick service and tasty selections.
The rooms are consistently lauded for their spaciousness, cleanliness and modern amenities. Guests enjoy the luxurious environment, comfortable bedding and beautiful city views. Minor issues like lighting and occasional odors are noted but do not significantly detract from the overall positive feedback.
Cleanliness is a strong point with rooms and public areas frequently described as spotless. Housekeeping is diligent, ensuring a sanitized and comfortable stay despite a few isolated concerns about minor cleanliness oversights.
The staff at Pavilion Hotel Kuala Lumpur are a standout feature, frequently described as friendly, helpful and professional. Their attentive service and willingness to accommodate guests' needs contribute significantly to the hotel's welcoming atmosphere.
Wi-Fi service is mostly reliable and strong enough for streaming, though there are occasional slowdowns and some issues with login processes. The gym is well-maintained and equipped, catering adequately to fitness enthusiasts, while the pool area offers a relaxing retreat despite being small and sometimes crowded.
Parking facilities receive mixed reviews; while features like unlimited and free parking are appreciated, the carpark's narrowness and complexity can be challenging. Improving organization and accessibility would enhance this aspect of the guest experience.
The hotel is highly recommended for families, offering spacious rooms, connecting options and a family-friendly environment with amenities suitable for all ages. Helpful staff and convenient access to the mall further elevate the family experience.
Overall, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree stands out as a well-regarded choice for travelers seeking a prime location, excellent breakfast, comfortable rooms and attentive service.
The hotel's breakfast offerings are exceptional, featuring a diverse buffet that includes continental and local dishes. Guests frequently commend the variety and quality, as well as the option for indoor and al fresco dining. Live cooking stations and a pleasant dining atmosphere further enhance the breakfast experience.
Dinner at the hotel's restaurant is generally well-received, especially the Chinese cuisine and local dishes, although there is room for improvement in certain areas like the club lounge service and vegetarian options. Nonetheless, in-room dining is notable for its quick service and tasty selections.
The rooms are consistently lauded for their spaciousness, cleanliness and modern amenities. Guests enjoy the luxurious environment, comfortable bedding and beautiful city views. Minor issues like lighting and occasional odors are noted but do not significantly detract from the overall positive feedback.
Cleanliness is a strong point with rooms and public areas frequently described as spotless. Housekeeping is diligent, ensuring a sanitized and comfortable stay despite a few isolated concerns about minor cleanliness oversights.
The staff at Pavilion Hotel Kuala Lumpur are a standout feature, frequently described as friendly, helpful and professional. Their attentive service and willingness to accommodate guests' needs contribute significantly to the hotel's welcoming atmosphere.
Wi-Fi service is mostly reliable and strong enough for streaming, though there are occasional slowdowns and some issues with login processes. The gym is well-maintained and equipped, catering adequately to fitness enthusiasts, while the pool area offers a relaxing retreat despite being small and sometimes crowded.
Parking facilities receive mixed reviews; while features like unlimited and free parking are appreciated, the carpark's narrowness and complexity can be challenging. Improving organization and accessibility would enhance this aspect of the guest experience.
The hotel is highly recommended for families, offering spacious rooms, connecting options and a family-friendly environment with amenities suitable for all ages. Helpful staff and convenient access to the mall further elevate the family experience.
Overall, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree stands out as a well-regarded choice for travelers seeking a prime location, excellent breakfast, comfortable rooms and attentive service.
Categories
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Luxury
Honeymoon
From $70
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Summary of reviews
Saba Suites at Platinum KLCC Bukit Bintang Kuala Lumpur is a highly recommended hotel with many great features. Its location in the heart of KL is ideal for tourists and travelers looking to explore the city. The rooms are spacious, modern and very comfortable with great amenities such as a kitchen and washing machine. The staff are friendly and provide excellent customer service with many guests praising their professionalism and courtesy. The rooftop pool is a highlight of many guest reviews, offering stunning views of the cityscape. The beds are also reported to be very comfortable with guests appreciating the extra pillows. The hotel is easily accessible by public transport with many popular attractions within walking distance. While there were a few minor issues with cleanliness and organization reported by some guests, the overwhelming consensus is that Saba Suites provides clean, comfortable and affordable accommodations in a prime location.
Categories
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Accessible
Free Wi-Fi
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Categories
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Luxury
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Categories
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Free Wi-Fi
Parking
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Summary of reviews
Sunway Velocity Hotel Kuala Lumpur receives high praise for its exceptional location, connected directly to the Sunway Velocity Mall and just a short walk from MRT and LRT stations. This prime position offers unparalleled convenience for shopping, dining and accessing entertainment options, making it an excellent choice for both leisure and business travelers.
Guests appreciate the hotel's overall cleanliness with rooms frequently highlighted for their tidiness, modern design and comfort. While a few minor housekeeping issues were noted, the general consensus reflects a high standard of cleanliness that enhances the guest experience.
The staff at Sunway Velocity Hotel Kuala Lumpur are often described as exceptionally friendly and helpful, creating a welcoming and professional atmosphere. Their willingness to assist and provide great hospitality contributes to the hotel's positive reputation.
The breakfast at the hotel garners mixed feedback. Many found it delicious and good value for money, while others felt the variety was limited and did not meet the expectations of a 4-star establishment. Still, the surrounding area offers alternative breakfast options.
The hotel's rooms are praised for their spaciousness and comfortable beds, ensuring a restful stay. Guests enjoy the contemporary design and cleanliness, although some mentioned the need for better maintenance of room facilities. The stunning city views from the rooms add to the pleasant ambiance.
The gym and pool facilities also receive commendable reviews. The gym, located on the top floor, offers impressive views and is well-equipped for various fitness routines. The infinity pool provides a serene escape with a beautiful cityscape backdrop, appealing to both adults and children alike.
Parking, however, presents a challenge for some guests with no free parking available and a somewhat confusing layout. Despite the modest daily rate, finding a spot can be difficult, particularly near the lobby.
Overall, Sunway Velocity Hotel Kuala Lumpur stands out for its strategic and central location, clean and comfortable rooms, friendly staff and excellent facilities, making it a highly recommended choice for visitors seeking convenience and comfort in Kuala Lumpur.
Guests appreciate the hotel's overall cleanliness with rooms frequently highlighted for their tidiness, modern design and comfort. While a few minor housekeeping issues were noted, the general consensus reflects a high standard of cleanliness that enhances the guest experience.
The staff at Sunway Velocity Hotel Kuala Lumpur are often described as exceptionally friendly and helpful, creating a welcoming and professional atmosphere. Their willingness to assist and provide great hospitality contributes to the hotel's positive reputation.
The breakfast at the hotel garners mixed feedback. Many found it delicious and good value for money, while others felt the variety was limited and did not meet the expectations of a 4-star establishment. Still, the surrounding area offers alternative breakfast options.
The hotel's rooms are praised for their spaciousness and comfortable beds, ensuring a restful stay. Guests enjoy the contemporary design and cleanliness, although some mentioned the need for better maintenance of room facilities. The stunning city views from the rooms add to the pleasant ambiance.
The gym and pool facilities also receive commendable reviews. The gym, located on the top floor, offers impressive views and is well-equipped for various fitness routines. The infinity pool provides a serene escape with a beautiful cityscape backdrop, appealing to both adults and children alike.
Parking, however, presents a challenge for some guests with no free parking available and a somewhat confusing layout. Despite the modest daily rate, finding a spot can be difficult, particularly near the lobby.
Overall, Sunway Velocity Hotel Kuala Lumpur stands out for its strategic and central location, clean and comfortable rooms, friendly staff and excellent facilities, making it a highly recommended choice for visitors seeking convenience and comfort in Kuala Lumpur.
Categories
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Sustainability Journey
Parking
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Summary of reviews
THE FACE Suites Hotel is a luxurious and affordable five-star hotel located in the heart of Kuala Lumpur, offering stunning views of the city and the famous Petronas Towers. The hotel's prime location is convenient for exploring the city with the MRT station just a 7-minute walk away and plenty of good restaurants nearby. The spacious and well-furnished suites are a standout feature of the hotel with guests raving about the comfortable beds and breathtaking views from the wide windows. The rooftop infinity pool is a highlight for many guests, offering amazing views of the cityscape both day and night. The pool area is well-maintained and the rooftop bar and gym are also favorites among travelers. The hotel's cleanliness is praised by many guests with housekeeping performed daily and courteous and helpful staff. While the breakfast options are catered towards mainly an Asian diet and could be improved, the hotel's location and availability of facilities were appreciated. The wifi has received mixed reviews with some guests finding it difficult to connect and others enjoying the convenience of free wifi. The hotel's devoted staff members are highly efficient and hospitable with a few minor exceptions. Overall, THE FACE Suites Hotel is an excellent choice for travelers looking for a prime location and exceptional accommodation that's definitely worth the price.
Categories
Rooftop Pool
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
5 Star
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Summary of reviews
The Mandarin Oriental in Kuala Lumpur is a luxurious 5-star hotel with exceptional facilities and services. Guests consistently praise the superb quality and stunning beauty of the property, as well as its prime location in the heart of the city. The breakfast at Mosaic is described as amazing and delicious with a wide range of high-quality food that exceeded many guests' expectations. The spacious and clean rooms offer amazing views of the city and KLCC Park with comfortable beds and unique touches such as music in the bathroom linked to the TV. The hotel has a flawless reputation for cleanliness and attention to detail with friendly and accommodating staff who go above and beyond to ensure a personally attentive stay. The pool is a standout feature, described as extraordinary and beautiful with attentive staff and a pool bar and restaurant. Overall, the Mandarin Oriental Kuala Lumpur is a great choice for those looking for a luxurious and unique experience in the heart of a vibrant and strategically-located city.
Categories
Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Luxury
Sustainability Journey
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Summary of reviews
Aloft Kuala Lumpur Sentral is a highly recommended hotel for travelers due to its unbeatable location and connectivity to all parts of Kuala Lumpur. Guests rave about the excellent and bountiful breakfast with multiple options to choose from. The spacious and clean rooms are well-appointed with everything necessary for a comfortable stay, including big and comfy beds. The hotel exudes a cozy and clean atmosphere and the friendly and hardworking staff are always ready to help. The rooftop pool with its amazing views is considered an added bonus to the hotel's already impressive features. Families appreciate the spacious rooms and accommodating staff, making it a great choice for a staycation. Overall, Aloft Kuala Lumpur Sentral is recommended for those looking for a hip design, superb location and comfortable facilities.
Categories
Rooftop Pool
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Sustainability Journey
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Info
Summary of reviews
The KIP Hotel offers a balanced blend of comfort and convenience, especially appreciated for its strategic location and spacious accommodations. Positioned on the outskirts of Kuala Lumpur, it serves as an ideal base for exploring the city center and nearby attractions like Batu Caves and 99 Wonderland Park. The hotel's accessibility, ample parking and proximity to amenities such as grocery shops, restaurants and malls make it a practical choice for visitors. The peaceful area and scenic views, including glimpses of KLCC and KL Tower, enhance its appeal, marking it as good value for money for both leisure and business travelers.
Guests enjoy the spacious and tidy rooms, often remarking on their comfort, beautiful views and essential amenities. The swimming pool, particularly the infinity pool on the 5th floor, is a favorite among families and children, noted for its cleanliness and well-maintained surroundings. Ample parking facilities add to the convenience, making arrivals and departures hassle-free.
Commendations extend to the staff, who are generally praised for their friendliness, helpfulness and professionalism. The efficient check-in process and positive interactions contribute significantly to the guest experience with housekeeping services often receiving accolades for their responsiveness.
However, there are areas for improvement. The hotel’s breakfast offerings and dining options have received mixed feedback. While some guests appreciated the traditional Malaysian dishes, others felt the menu lacked variety and encountered issues with food availability and quality. Additionally, reports of room maintenance issues, such as cleanliness inconsistencies, missing amenities and occasional water quality problems in the pool, highlight areas needing attention.
Despite these criticisms, the KIP Hotel's strengths in location, room comfort and family-friendly amenities make it a solid choice. With adjustments in food service, cleanliness and staff training, it has the potential to elevate the guest experience further, ensuring a consistently pleasant stay.
Guests enjoy the spacious and tidy rooms, often remarking on their comfort, beautiful views and essential amenities. The swimming pool, particularly the infinity pool on the 5th floor, is a favorite among families and children, noted for its cleanliness and well-maintained surroundings. Ample parking facilities add to the convenience, making arrivals and departures hassle-free.
Commendations extend to the staff, who are generally praised for their friendliness, helpfulness and professionalism. The efficient check-in process and positive interactions contribute significantly to the guest experience with housekeeping services often receiving accolades for their responsiveness.
However, there are areas for improvement. The hotel’s breakfast offerings and dining options have received mixed feedback. While some guests appreciated the traditional Malaysian dishes, others felt the menu lacked variety and encountered issues with food availability and quality. Additionally, reports of room maintenance issues, such as cleanliness inconsistencies, missing amenities and occasional water quality problems in the pool, highlight areas needing attention.
Despite these criticisms, the KIP Hotel's strengths in location, room comfort and family-friendly amenities make it a solid choice. With adjustments in food service, cleanliness and staff training, it has the potential to elevate the guest experience further, ensuring a consistently pleasant stay.
Categories
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Family
Parking
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Summary of reviews
Hotel Stripes Kuala Lumpur, Autograph Collection, is highly appreciated for its enviable location in the heart of Kuala Lumpur, close to many key attractions, dining options and public transportation. Guests find it convenient for both business and leisure stays with the quiet yet central neighborhood providing a tranquil escape amidst the bustling city.
The breakfast experience is generally well-received, offering a varied selection of local and international dishes that guests find delicious and satisfying. While some feel the breakfast could use more variety and is a bit expensive when not included, the majority enjoy the high-quality, tasty spread.
Dining at the hotel receives mixed reviews. The popular Roof Top Restaurant is praised for its cocktails and affordable meal options, although some guests are disappointed with the limited and repetitive menu and the inconsistency in the restaurant's operating days. Fortunately, the hotel's prime location provides plenty of alternative dining options nearby.
Guest reviews consistently commend the spacious, clean and stylish rooms. They appreciate the modern design, comfortable beds and well-equipped amenities. Cleanliness throughout the hotel is frequently highlighted with only minor issues mentioned, such as occasional lapses in housekeeping or non-functioning appliances.
The exemplary service from the hotel staff is a standout feature. Reviews often describe the staff as friendly, helpful, attentive and professional, significantly enhancing the overall guest experience.
WiFi service at the hotel tends to vary with generally good connectivity in public areas but some reports of poor performance in the rooms. While sufficient for basic browsing, it may be unreliable for more demanding tasks like video calls.
The gym, though small, is well-maintained and conveniently available 24/7, offering a satisfactory workout experience. The rooftop pool garners high praise for its stunning views of the KL Tower and city skyline, despite occasional crowding and limited operating hours.
Parking services receive mixed feedback. Some guests find the valet service and parking fees reasonable, while others mention long wait times and limited staff.
The beds are highly regarded for their comfort, contributing to restful nights, despite a few comments about flat or hard pillows and mattresses.
Overall, Hotel Stripes Kuala Lumpur strikes a balance between luxury and value, offering excellent hospitality, high-quality amenities and a great overall experience, making it a top choice for travelers.
The breakfast experience is generally well-received, offering a varied selection of local and international dishes that guests find delicious and satisfying. While some feel the breakfast could use more variety and is a bit expensive when not included, the majority enjoy the high-quality, tasty spread.
Dining at the hotel receives mixed reviews. The popular Roof Top Restaurant is praised for its cocktails and affordable meal options, although some guests are disappointed with the limited and repetitive menu and the inconsistency in the restaurant's operating days. Fortunately, the hotel's prime location provides plenty of alternative dining options nearby.
Guest reviews consistently commend the spacious, clean and stylish rooms. They appreciate the modern design, comfortable beds and well-equipped amenities. Cleanliness throughout the hotel is frequently highlighted with only minor issues mentioned, such as occasional lapses in housekeeping or non-functioning appliances.
The exemplary service from the hotel staff is a standout feature. Reviews often describe the staff as friendly, helpful, attentive and professional, significantly enhancing the overall guest experience.
WiFi service at the hotel tends to vary with generally good connectivity in public areas but some reports of poor performance in the rooms. While sufficient for basic browsing, it may be unreliable for more demanding tasks like video calls.
The gym, though small, is well-maintained and conveniently available 24/7, offering a satisfactory workout experience. The rooftop pool garners high praise for its stunning views of the KL Tower and city skyline, despite occasional crowding and limited operating hours.
Parking services receive mixed feedback. Some guests find the valet service and parking fees reasonable, while others mention long wait times and limited staff.
The beds are highly regarded for their comfort, contributing to restful nights, despite a few comments about flat or hard pillows and mattresses.
Overall, Hotel Stripes Kuala Lumpur strikes a balance between luxury and value, offering excellent hospitality, high-quality amenities and a great overall experience, making it a top choice for travelers.
Categories
Rooftop Pool
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Luxury
$
Info
Summary of reviews
Ascott Kuala Lumpur benefits immensely from its enviable central location, providing guests with easy access to major city attractions such as the Petronas Twin Towers, Suria KLCC mall, Pavilion mall and Bukit Bintang. This strategic positioning places shopping malls, dining options and tourist hotspots within comfortable walking distance, making it an excellent choice for families and travelers seeking convenience.
The hotel receives consistent praise for its spacious and clean rooms that are well-suited for both short and extended stays. Guest reviews frequently highlight the large, comfortable and well-equipped rooms, especially the two and three-bedroom apartments that cater superbly to families. The elegant decor and ample living space contribute to a pleasant stay experience. Although there are minor mentions of old furniture requiring updates, the overall sentiment is remarkably positive regarding the luxurious and spacious environment.
Cleanliness is a standout aspect of Ascott Kuala Lumpur with many guests commending the well-maintained rooms and facilities. The hotel's commitment to cleanliness ensures a comfortable and pleasant stay, further enhanced by the friendly and helpful staff known for their exceptional service and hospitality. Staff members' attentiveness and professionalism significantly elevate the guest experience, making everyone feel welcome and well cared for, despite occasional efficiency issues in housekeeping and check-in processes.
The hotel also impresses with its swimming facilities, particularly the well-maintained pool and jacuzzi on the 22nd floor, which offer a great spot for relaxation with commendable views. While the pool area is praised for its size and cleanliness, a few guests noted the lack of a KLCC view and occasional shortages of pool towels.
However, breakfast at Ascott Kuala Lumpur receives mixed reviews with many guests expressing disappointment over the lack of variety, repetition and occasionally unappetizing pre-packed meals. This aspect is recognized as an area that could benefit from significant improvement.
Free Wi-Fi is available throughout the hotel, yet some guests have experienced inconsistent connectivity and lower speeds, highlighting the need for enhancement in this service. Parking also presents a mixed experience with some guests finding it convenient while others cite high costs, limited availability and confusing signs as drawbacks.
Despite these minor issues, Ascott Kuala Lumpur’s prime location near vibrant nightlife options, a comfortable and clean environment, excellent staff service and well-maintained amenities make it a highly favorable base for exploring the city. The blend of accessible, tranquil surroundings with close proximity to lively nightlife spots underscores its appeal as a versatile hotel choice in Kuala Lumpur.
The hotel receives consistent praise for its spacious and clean rooms that are well-suited for both short and extended stays. Guest reviews frequently highlight the large, comfortable and well-equipped rooms, especially the two and three-bedroom apartments that cater superbly to families. The elegant decor and ample living space contribute to a pleasant stay experience. Although there are minor mentions of old furniture requiring updates, the overall sentiment is remarkably positive regarding the luxurious and spacious environment.
Cleanliness is a standout aspect of Ascott Kuala Lumpur with many guests commending the well-maintained rooms and facilities. The hotel's commitment to cleanliness ensures a comfortable and pleasant stay, further enhanced by the friendly and helpful staff known for their exceptional service and hospitality. Staff members' attentiveness and professionalism significantly elevate the guest experience, making everyone feel welcome and well cared for, despite occasional efficiency issues in housekeeping and check-in processes.
The hotel also impresses with its swimming facilities, particularly the well-maintained pool and jacuzzi on the 22nd floor, which offer a great spot for relaxation with commendable views. While the pool area is praised for its size and cleanliness, a few guests noted the lack of a KLCC view and occasional shortages of pool towels.
However, breakfast at Ascott Kuala Lumpur receives mixed reviews with many guests expressing disappointment over the lack of variety, repetition and occasionally unappetizing pre-packed meals. This aspect is recognized as an area that could benefit from significant improvement.
Free Wi-Fi is available throughout the hotel, yet some guests have experienced inconsistent connectivity and lower speeds, highlighting the need for enhancement in this service. Parking also presents a mixed experience with some guests finding it convenient while others cite high costs, limited availability and confusing signs as drawbacks.
Despite these minor issues, Ascott Kuala Lumpur’s prime location near vibrant nightlife options, a comfortable and clean environment, excellent staff service and well-maintained amenities make it a highly favorable base for exploring the city. The blend of accessible, tranquil surroundings with close proximity to lively nightlife spots underscores its appeal as a versatile hotel choice in Kuala Lumpur.
Categories
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Dog Friendly
Nightlife
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Info
Summary of reviews
Somerset Kuala Lumpur receives high praise for its fantastic location, nestled in the heart of Kuala Lumpur. Guests appreciate its proximity to major attractions such as the Petronas Towers, KLCC Park, shopping malls like Pavilion and Avenue K and the convenience of nearby LRT and MRT stations. The surrounding neighborhood is noted for being quiet and clean, offering a serene retreat amidst the city’s hustle and bustle. Restaurants, supermarkets and a grocery store are conveniently located nearby, which travelers find beneficial.
The breakfast experience, however, garnered mixed feedback. While some guests appreciated the variety and taste of the Asian breakfast options delivered to their rooms, others were disappointed by the lack of a buffet, limited choices and repetitiveness. Issues with food temperature and quality were occasionally noted, indicating room for improvement in this area.
The rooms at Somerset Kuala Lumpur are highlighted for their spaciousness and comfort, drawing positive remarks for their large living spaces, comfortable beds and well-equipped kitchens. Cleanliness is consistently praised with rooms being described as modern, cozy and hygienic. Guests particularly appreciated additional features like ample closet space, washer/dryer units, clean modern bathrooms and impressive city views from higher floors, making the accommodations suitable for longer stays and families.
Cleanliness throughout the hotel is another strong point with guests frequently noting the impeccable maintenance of both rooms and common areas. The swimming pool and gym facilities also receive favorable mentions for being clean and functional, adding to the overall positive experience.
Staff at Somerset Kuala Lumpur are often described as friendly, helpful and efficient. Guests commend the team for their outstanding service, politeness and professionalism, enhancing the overall stay experience. Reception, housekeeping and security staff receive specific praise for their attentiveness and efficiency.
WiFi service at Somerset Kuala Lumpur generally receives positive remarks with guests noting good connectivity, speed and reliability, especially in the rooms. Although a few guests experienced occasional fluctuations, the service is typically seen as satisfactory.
The hotel’s pool facilities, particularly the rooftop pool, stand out as highlights. Guests enjoy the breathtaking city views, clean waters and the convenience of supplied pool towels. The rooftop setting with a jacuzzi adds to the appeal. Some minor drawbacks were noted, such as occasional overcrowding or insufficient heating in the pool, but these did not significantly detract from the positive feedback.
Parking, however, is an area where guests express some dissatisfaction. The RM10 per entry fee is seen as steep and the limited availability of spaces along with narrow entrances/exits pose challenges. Despite these issues, the carpark’s direct access to room floors is a noted convenience for some.
Beds at Somerset Kuala Lumpur are generally praised for their comfort, often described as soft and spacious. While most guests find the beds conducive to a good night's sleep, some noted the pillows being too soft or flat, indicating a need for improvement in this aspect.
In summary, Somerset Kuala Lumpur excels in providing a superb location, spacious and clean accommodations, excellent staff service and enjoyable pool facilities. While there are areas that could be enhanced such as breakfast options and parking, the overall guest experience is largely positive, making it a preferred choice for travelers to Kuala Lumpur.
The breakfast experience, however, garnered mixed feedback. While some guests appreciated the variety and taste of the Asian breakfast options delivered to their rooms, others were disappointed by the lack of a buffet, limited choices and repetitiveness. Issues with food temperature and quality were occasionally noted, indicating room for improvement in this area.
The rooms at Somerset Kuala Lumpur are highlighted for their spaciousness and comfort, drawing positive remarks for their large living spaces, comfortable beds and well-equipped kitchens. Cleanliness is consistently praised with rooms being described as modern, cozy and hygienic. Guests particularly appreciated additional features like ample closet space, washer/dryer units, clean modern bathrooms and impressive city views from higher floors, making the accommodations suitable for longer stays and families.
Cleanliness throughout the hotel is another strong point with guests frequently noting the impeccable maintenance of both rooms and common areas. The swimming pool and gym facilities also receive favorable mentions for being clean and functional, adding to the overall positive experience.
Staff at Somerset Kuala Lumpur are often described as friendly, helpful and efficient. Guests commend the team for their outstanding service, politeness and professionalism, enhancing the overall stay experience. Reception, housekeeping and security staff receive specific praise for their attentiveness and efficiency.
WiFi service at Somerset Kuala Lumpur generally receives positive remarks with guests noting good connectivity, speed and reliability, especially in the rooms. Although a few guests experienced occasional fluctuations, the service is typically seen as satisfactory.
The hotel’s pool facilities, particularly the rooftop pool, stand out as highlights. Guests enjoy the breathtaking city views, clean waters and the convenience of supplied pool towels. The rooftop setting with a jacuzzi adds to the appeal. Some minor drawbacks were noted, such as occasional overcrowding or insufficient heating in the pool, but these did not significantly detract from the positive feedback.
Parking, however, is an area where guests express some dissatisfaction. The RM10 per entry fee is seen as steep and the limited availability of spaces along with narrow entrances/exits pose challenges. Despite these issues, the carpark’s direct access to room floors is a noted convenience for some.
Beds at Somerset Kuala Lumpur are generally praised for their comfort, often described as soft and spacious. While most guests find the beds conducive to a good night's sleep, some noted the pillows being too soft or flat, indicating a need for improvement in this aspect.
In summary, Somerset Kuala Lumpur excels in providing a superb location, spacious and clean accommodations, excellent staff service and enjoyable pool facilities. While there are areas that could be enhanced such as breakfast options and parking, the overall guest experience is largely positive, making it a preferred choice for travelers to Kuala Lumpur.
Categories
Rooftop Pool
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Dog Friendly
$
Info
Categories
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Honeymoon
Romantic
$
Info
Summary of reviews
The Robertson Kuala Lumpur consistently receives praise from guests for its prime location in the heart of Kuala Lumpur, offering easy access to key attractions like Bukit Bintang, Petaling Street, Chinatown and Jalan Alor. The proximity to shopping malls, eateries, vibrant night markets and efficient public transport links further enhances its appeal, making it a convenient base for exploring the city. Additionally, the availability of multiple convenience stores, restaurants and a café within the complex adds to its practicality.
The rooms at The Robertson Kuala Lumpur provide a mixed bag of experiences. On the positive side, guests highlight the spaciousness and modern interior design with many appreciating comfort features such as washing machines, stylish decor and comfy beds. The stunning views, especially those overlooking KL Tower, add to the positive experience. However, issues with cleanliness and maintenance are recurring themes with reports of dust, ants and unpleasant odors. Some guests found discrepancies between the online photos and the actual condition of the rooms, expressing concerns about small living spaces and upkeep.
Cleanliness receives mixed feedback with guests praising the clean, spacious and contemporary accommodations and well-maintained facilities like the swimming pool. However, numerous reviews point out significant issues, including dirty rooms, dusty interiors, unclean bathrooms and the presence of insects. Unpleasant smells and poor maintenance further detract from some visitors' experiences.
Staff service also garners mixed reviews. Many guests appreciate the friendly, professional and accommodating nature of the staff, praising the reception team for excellent communication and responsiveness. However, there are notable instances of inconsistency with some guests reporting rude or unhelpful staff, impacting their overall stay.
The WiFi service at The Robertson Kuala Lumpur is another mixed aspect. While some guests enjoy fast and reliable connectivity, others experience slow speeds and frequent outages, indicating variability in the quality of the internet provided.
The pool area is a standout feature, frequently receiving high marks for its spacious design, beautiful aesthetics and excellent amenities, including a dedicated kids pool, a play area, a gym and a jacuzzi. The rooftop pool, in particular, is noted for offering stunning views, making it a major highlight for guests. Nonetheless, occasional mentions of cleanliness issues suggest a need for better maintenance.
Parking facilities are highly appreciated for being spacious, safe and well-secured with each booking receiving an allocated free parking spot. Despite minor inconveniences, such as parking being located on level 5 and limited parking for additional visitors, guests generally find the parking amenities favorable.
Lastly, the beds are noted for their comfort with many guests appreciating different bed types and clean bedding. However, there are concerns about mattress quality with some reports of uncomfortable or worn-out mattresses and flat pillows.
Overall, while The Robertson Kuala Lumpur shines with its convenient location, spacious and stylish rooms and excellent pool facilities, addressing the highlighted issues in cleanliness, maintenance and service consistency could significantly enhance the guest experience.
The rooms at The Robertson Kuala Lumpur provide a mixed bag of experiences. On the positive side, guests highlight the spaciousness and modern interior design with many appreciating comfort features such as washing machines, stylish decor and comfy beds. The stunning views, especially those overlooking KL Tower, add to the positive experience. However, issues with cleanliness and maintenance are recurring themes with reports of dust, ants and unpleasant odors. Some guests found discrepancies between the online photos and the actual condition of the rooms, expressing concerns about small living spaces and upkeep.
Cleanliness receives mixed feedback with guests praising the clean, spacious and contemporary accommodations and well-maintained facilities like the swimming pool. However, numerous reviews point out significant issues, including dirty rooms, dusty interiors, unclean bathrooms and the presence of insects. Unpleasant smells and poor maintenance further detract from some visitors' experiences.
Staff service also garners mixed reviews. Many guests appreciate the friendly, professional and accommodating nature of the staff, praising the reception team for excellent communication and responsiveness. However, there are notable instances of inconsistency with some guests reporting rude or unhelpful staff, impacting their overall stay.
The WiFi service at The Robertson Kuala Lumpur is another mixed aspect. While some guests enjoy fast and reliable connectivity, others experience slow speeds and frequent outages, indicating variability in the quality of the internet provided.
The pool area is a standout feature, frequently receiving high marks for its spacious design, beautiful aesthetics and excellent amenities, including a dedicated kids pool, a play area, a gym and a jacuzzi. The rooftop pool, in particular, is noted for offering stunning views, making it a major highlight for guests. Nonetheless, occasional mentions of cleanliness issues suggest a need for better maintenance.
Parking facilities are highly appreciated for being spacious, safe and well-secured with each booking receiving an allocated free parking spot. Despite minor inconveniences, such as parking being located on level 5 and limited parking for additional visitors, guests generally find the parking amenities favorable.
Lastly, the beds are noted for their comfort with many guests appreciating different bed types and clean bedding. However, there are concerns about mattress quality with some reports of uncomfortable or worn-out mattresses and flat pillows.
Overall, while The Robertson Kuala Lumpur shines with its convenient location, spacious and stylish rooms and excellent pool facilities, addressing the highlighted issues in cleanliness, maintenance and service consistency could significantly enhance the guest experience.
Categories
Pool
Infinity Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Free Wi-Fi
Parking
$
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Categories
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Family
Nightlife
$
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Categories
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Parking
Gym
$
Info
Categories
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Free Wi-Fi
Parking
$
Info
Categories
Pool
Infinity Pool
Heated Pool
Indoor Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Nightlife
Free Wi-Fi
$
Info
Categories
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Free Wi-Fi
Parking
Serviced Apartments @ Platinum Suites near KLCC || happyholiday
Apartments in Kuala Lumpur
8.7
Very Good$
Info
Categories
Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Free Wi-Fi
Parking
Categories
2
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