5-Star HotelMövenpick Hotel & Convention Centre KLIA provides convenient access to Kuala Lumpur International Airport. It features spacious rooms, extensive meeting facilities, and multiple dining options.
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Summary of reviews related to the '5 Star' categoryThe Movenpick Hotel & Convention Centre KLIA boasts several five-star attributes according to guest reviews. Guests appreciated the hotel's convenient location near the airport, making it an ideal choice for transit stays. The hotel is described as beautiful and luxurious, featuring high-quality amenities and a comfortable, well-maintained environment.
The customer service received consistently high marks with staff frequently noted as friendly, helpful and embodying the five-star standard. The comfort level of the rooms and the quality of the beds and bathrooms also garnered praise. Dining experiences were generally positive with many enjoying the good food and the very nice breakfast offered.
However, some aspects did not meet the expectations associated with a five-star rating. A few guests mentioned issues such as the inability to control the air conditioning, lack of internet in the rooms and visible mold. There were also comments about the hotel not being worth the price and not living up to five-star standards in certain respects, suggesting it might more accurately be rated as a three-star hotel in some areas.
In summary, while the Movenpick Hotel & Convention Centre KLIA provides many luxurious and convenient features that align with five-star expectations, some areas, particularly in maintenance and amenities like internet access, fall short of the standard.
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