4-Star HotelThis hotel offers a superior spa experience, one of the largest in northwestern Spain, with water circuits, a gym, and treatment areas. It is located in Lalin and provides excellent facilities for relaxation and wellness.
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Summary of reviews related to the '4 Star' categoryHotel Spa Norat Torre Do Deza 4* Superior garners a mix of reviews particularly concerning its four-star rating. Guests have noted areas where the hotel appears to fall short of the expected standards for a hotel with such a rating. Comments indicate that the overall cleanliness and facilities do not align with what one would anticipate from a four-star establishment. Specific concerns were raised about the room temperature and the quality of bathroom towels, which some guests felt were below par.
Service quality was another area where expectations were not always met with several reviewers expressing disappointment. The hotel appeared run down to some visitors, which contrasted with its advertised superior four-star status. The breakfast offered suits a four-star hotel, providing a glimpse of the potential standard the hotel can achieve.
Despite these issues, the hotel maintains its four-star superior classification. However, guests frequently suggest that it does not fully live up to this distinction, often comparing it unfavorably to other hotels with similar ratings. The feedback indicates a perceived mismatch between the hotel's official rating and the overall guest experience.
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