4-Star HotelThis hotel is known for its clean, luxurious, and spacious rooms with lovely views. The staff is friendly and helpful, and the breakfast is wonderful. It is located in the heart of Bad Ragaz, a 5-minute walk from the Tamina Therme.
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Summary of reviews related to the '4 Star' categorySorell Hotel Tamina Bad Ragaz, despite being a 4-star establishment, appears to have certain aspects that detract from the typical expectations associated with its rating. While it is deemed worth staying at and generally regarded as a decent hotel, there are several points of contention that might affect the overall experience.
One notable issue is the reception's operation hours; it closes at 10 PM, which might be surprising for some travelers expecting round-the-clock service usually provided by hotels of this caliber in Switzerland. Additionally, the breakfast offering is described as essential but not as bountiful as one would anticipate from a four-star property.
The absence of air conditioning, especially during times of extreme heat (e.g., 30 degrees Celsius), is another significant drawback, particularly given the room rates of CHF 380 per night. Many guests were also dissatisfied with the quality of the beds, which did not meet the standards expected from a hotel of this level.
On the positive side, the hotel is described as very classy with commendable dining experiences with dinner specifically highlighted as excellent. However, for the price point and star rating, some guests felt the service and accommodations did not meet their expectations, pointing out that they would expect more in terms of overall quality and amenities.
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