Complejo Turistico Los Hualles
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Summary of reviewsComplejo Turistico Los Hualles offers a delightful stay with its exceptional location amidst the valley's stunning nature, providing easy access to the Nevados ski resort, hot springs, dining options and various tourist attractions. The lodge's strategic position on the main road and its proximity to Las Trancas make it convenient for hiking, cycling and other outdoor activities. Guests appreciate the tranquility and beautiful landscapes, coupled with clean and comfortable facilities, excellent heating and a delicious breakfast service that enhance their overall experience.
The lodge's breakfast is well-received, praised for its hearty portions and enjoyable natural environment, though some guests suggest improvements in variety and punctuality. Rooms are spacious, clean and comfortable, boasting traditional decor and modern amenities like reliable Wi-Fi, making them suitable for both relaxation and remote work. Families find the accommodations ideal, particularly with the spacious cabins and garden views. Despite occasional issues with heating, soundproofing and cleaning frequency, the lodge maintains a charming and cozy atmosphere.
Cleanliness stands out as a strong point with guests consistently highlighting the impeccable hygiene across all areas of the property. This spotless condition, combined with the modern and well-maintained facilities, provides a pleasant and comfortable stay.
The staff receives high praise for their friendliness, helpfulness and professional service. Guests appreciate the attentive and welcoming team, which includes efficient and proactive communication, making them feel well-cared-for throughout their visit.
The wifi service, while varied in guest experiences, indicates a need for improvement. The pool and additional facilities like the hot tub and barbecue area contribute to the relaxation experience, though some minor enhancements are suggested.
Families find the lodge particularly appealing with suitable amenities and activities for children, although more family-focused options could further enhance the experience. Lastly, the beds are frequently highlighted for their comfort and cleanliness, ensuring restful sleep despite occasional comments on mattress firmness.
Overall, Complejo Turistico Los Hualles provides a beautiful, well-appointed base for visitors seeking both adventure and relaxation, backed by a welcoming staff and tranquil surroundings.
Categories
The lodge's breakfast is well-received, praised for its hearty portions and enjoyable natural environment, though some guests suggest improvements in variety and punctuality. Rooms are spacious, clean and comfortable, boasting traditional decor and modern amenities like reliable Wi-Fi, making them suitable for both relaxation and remote work. Families find the accommodations ideal, particularly with the spacious cabins and garden views. Despite occasional issues with heating, soundproofing and cleaning frequency, the lodge maintains a charming and cozy atmosphere.
Cleanliness stands out as a strong point with guests consistently highlighting the impeccable hygiene across all areas of the property. This spotless condition, combined with the modern and well-maintained facilities, provides a pleasant and comfortable stay.
The staff receives high praise for their friendliness, helpfulness and professional service. Guests appreciate the attentive and welcoming team, which includes efficient and proactive communication, making them feel well-cared-for throughout their visit.
The wifi service, while varied in guest experiences, indicates a need for improvement. The pool and additional facilities like the hot tub and barbecue area contribute to the relaxation experience, though some minor enhancements are suggested.
Families find the lodge particularly appealing with suitable amenities and activities for children, although more family-focused options could further enhance the experience. Lastly, the beds are frequently highlighted for their comfort and cleanliness, ensuring restful sleep despite occasional comments on mattress firmness.
Overall, Complejo Turistico Los Hualles provides a beautiful, well-appointed base for visitors seeking both adventure and relaxation, backed by a welcoming staff and tranquil surroundings.
Family Friendly Hotel
The property type is hotel and it also has a lodge. The cabins and lodges provide a family-friendly environment with more space and privacy. The location near Termas de Chillán makes it convenient for families interested in outdoor activities and thermal baths.
Hotel with Swimming Pool
Offers cabanas and lodge rooms with a pool, providing a rustic yet comfortable experience. The setting among nature enhances the appeal.
Outdoor Pool
Hotel with Parking
This property offers free parking to guests. Estacionamiento is available on site.
Hotel with Outdoor Pool
This property features an outdoor pool and a fitness center. It is located in Nevados de Chillan and offers independent cabins and guestrooms. Guests can also enjoy meals at the seasonal restaurant on site.
Hotel Taking Steps Towards Sustainability
Accessible Hotel
Small Hotel
Guest Reviews
'Complejo Turistico Los Hualles' boasts an exceptional location set amidst the beautiful nature of the valley, surrounded by trees and offering picturesque landscapes. This central setting is perfectly suited for those looking to explore the Nevados ski resort, nearby hot springs and an abundance of dining options. Close to the mountain, the hotel's strategic placement makes it an ideal spot for activities such as hiking and cycling with various tourist areas and attractions within easy reach.
The lodge's proximity to restaurants, cafes and a minimarket is praised, facilitating easy access to local amenities. Its position on the main road and closeness to Las Trancas add to its convenience. Guests have highlighted the hotel's clean and comfortable facilities with excellent heating and breakfast services further enhancing their stay.
The lodge's location offers peace and tranquility, coupled with the added benefit of a welcoming staff. Whether for a biking weekend, a trip to the ski slopes or simply enjoying the serene environment, 'Complejo Turistico Los Hualles' provides a beautiful and well-appointed base for a memorable visit.
Complejo Turistico Los Hualles offers a mixed breakfast experience according to guest reviews. Many appreciated the hearty, adequate and delicious portions, describing the breakfast as good, excellent and even magnificent. The view from the breakfast area was highlighted as wonderful, adding to the overall dining experience. Guests also mentioned that the natural environment of the lodge enhanced their breakfast enjoyment.
However, some reviews pointed out areas for improvement. A frequent comment was the lack of variety with several guests noting that the breakfast remained the same each day and lacked options such as scrambled eggs. The start time of 9:00 AM was considered late by some, affecting their schedules. There were also mentions of the breakfast being too simple, packaged or overly sugary.
In summary, while the breakfast at Complejo Turistico Los Hualles is generally satisfying and well-received with ample portions and a pleasant setting, there is room for improvement in terms of variety, freshness and punctuality to better meet guests' expectations.
Complejo Turistico Los Hualles offers spacious, clean and comfortable rooms that provide a beautiful and cozy atmosphere. Guests frequently praised the cleanliness and size of the rooms, as well as their comfortable furnishings and adequate heating. The cabins are noted for their traditional decor, making them perfect for rest and relaxation, particularly after a long day of trekking.
The lodge itself is surrounded by picturesque pine trees and offers a range of facilities including a barbecue area, hot tub and common spaces that are consistently highlighted for their cleanliness and good maintenance. The staff receives high marks for their friendliness and the quality of their attention.
Several guests appreciated the reliable Wi-Fi, making it suitable for remote work. The rooms with balconies and garden views add an extra touch of tranquility. Families found the space and amenities ideal, particularly for stays with young children.
However, there were some areas for improvement noted by guests. Some reviews mentioned inadequate heating in certain rooms, a lack of extra bedding and occasional noise disturbances from construction or insufficient soundproofing. Additionally, a few guests commented on the need for more frequent cleaning services and the absence of mini-fridges in lodge rooms.
Overall, the lodge impresses with its spacious, cozy and well-heated rooms, making it a charming and comfortable choice for travelers seeking both relaxation and adventure.
Complejo Turistico Los Hualles offers an overall positive experience when it comes to their beds, as reflected in guest reviews. Comfort is a recurring theme with many reviewers highlighting the coziness and softness of the facilities. Specifically, the beds are described as very comfortable and often come with soft sheets, ensuring a restful sleep. Although there are mentions of varied bed sizes and different mattress types, including king-sized and double beds, the general sentiment leans heavily towards satisfaction with the bedding provisions.
An aspect noted by several guests is the cleanliness of the beds, contributing to an environment that feels both inviting and sanitary. The rooms themselves are also described as clean and tidy, complementing the comfortable sleeping arrangements. On the other hand, a few reviews mention that some beds could be a bit hard or less comfortable, indicating that the mattress firmness might not be to everyone's preference. Despite these minor critiques, the combination of comfortable sheets, suitable bed options and well-maintained rooms create a positive impression for most visitors.
Complejo Turistico Los Hualles receives consistent praise for its exceptional cleanliness, making it a top choice for travelers prioritizing hygiene. Guests frequently highlight the impeccable cleaning standards, noting that every space—from rooms to the entire property—is kept very clean and tidy. The cozy and comfortable environment is enhanced by the attention to cleanliness with modern, well-maintained facilities. Clean conditions extend to all areas, including the bathrooms and bedsheets, contributing to a pleasant stay. The spacious cabins and rooms are spotless, making guests feel at ease. This dedication to cleanliness is complemented by a friendly and efficient staff, ensuring an overall excellent experience for visitors.
At 'Complejo Turistico Los Hualles,' guests consistently highlight the remarkable hospitality of the staff. Reviews frequently mention the friendliness and helpfulness of the team with many guests expressing gratitude for the excellent reception and personal attention they received. The cleaning staff also garnered praise for their friendliness and diligence.
Visitors appreciated the staff's willingness to assist with any inquiries and their proactive communication, including via WhatsApp. The reception team, particularly Ms. Martina, was notable for their kindness and professional service. Overall, the staff's empathy, attentiveness and consistent high-quality service created a welcoming and pleasant atmosphere that left guests feeling well-cared for and eager to return.
Guests at Complejo Turistico Los Hualles have had mixed experiences with the wifi. While some reviewers noted that the wifi was surprisingly good, others expressed frustrations with slow and unreliable connections. Several guests suggested that improving the wifi would enhance their stay significantly. Despite the varied experiences with the internet, the overall impression of the lodge's connectivity seems to be leaning towards the need for improvement.
The pool at 'Complejo Turistico Los Hualles' receives positive feedback from guests for its impressive size and the way it catches the sun, warming up the tinajas early in the day. The swimming pool is often mentioned alongside the hot tub and tinajas service, which adds to the overall relaxation experience. However, some reviews note that the pool can be quite exposed to the cold. Despite this, the excellent attention provided by the staff ensures a pleasant stay, though a few comments suggest minor improvements for room details.
Complejo Turistico Los Hualles is highly regarded as a comfortable and family-friendly destination, ideal for a family vacation. Many guests have returned multiple times, highlighting the venue's suitability for visits with children. The staff goes out of their way to cater to the needs of families, providing a welcoming and caring environment. The available games for children add an extra layer of enjoyment, ensuring that young guests are entertained throughout their stay. While there is a suggestion for a bit more family-focused activities, the overall experience remains highly positive for family visits.
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Location
The lodge's proximity to restaurants, cafes and a minimarket is praised, facilitating easy access to local amenities. Its position on the main road and closeness to Las Trancas add to its convenience. Guests have highlighted the hotel's clean and comfortable facilities with excellent heating and breakfast services further enhancing their stay.
The lodge's location offers peace and tranquility, coupled with the added benefit of a welcoming staff. Whether for a biking weekend, a trip to the ski slopes or simply enjoying the serene environment, 'Complejo Turistico Los Hualles' provides a beautiful and well-appointed base for a memorable visit.
Breakfast
However, some reviews pointed out areas for improvement. A frequent comment was the lack of variety with several guests noting that the breakfast remained the same each day and lacked options such as scrambled eggs. The start time of 9:00 AM was considered late by some, affecting their schedules. There were also mentions of the breakfast being too simple, packaged or overly sugary.
In summary, while the breakfast at Complejo Turistico Los Hualles is generally satisfying and well-received with ample portions and a pleasant setting, there is room for improvement in terms of variety, freshness and punctuality to better meet guests' expectations.
Rooms
The lodge itself is surrounded by picturesque pine trees and offers a range of facilities including a barbecue area, hot tub and common spaces that are consistently highlighted for their cleanliness and good maintenance. The staff receives high marks for their friendliness and the quality of their attention.
Several guests appreciated the reliable Wi-Fi, making it suitable for remote work. The rooms with balconies and garden views add an extra touch of tranquility. Families found the space and amenities ideal, particularly for stays with young children.
However, there were some areas for improvement noted by guests. Some reviews mentioned inadequate heating in certain rooms, a lack of extra bedding and occasional noise disturbances from construction or insufficient soundproofing. Additionally, a few guests commented on the need for more frequent cleaning services and the absence of mini-fridges in lodge rooms.
Overall, the lodge impresses with its spacious, cozy and well-heated rooms, making it a charming and comfortable choice for travelers seeking both relaxation and adventure.
Beds
An aspect noted by several guests is the cleanliness of the beds, contributing to an environment that feels both inviting and sanitary. The rooms themselves are also described as clean and tidy, complementing the comfortable sleeping arrangements. On the other hand, a few reviews mention that some beds could be a bit hard or less comfortable, indicating that the mattress firmness might not be to everyone's preference. Despite these minor critiques, the combination of comfortable sheets, suitable bed options and well-maintained rooms create a positive impression for most visitors.
Cleanliness
Staff
Visitors appreciated the staff's willingness to assist with any inquiries and their proactive communication, including via WhatsApp. The reception team, particularly Ms. Martina, was notable for their kindness and professional service. Overall, the staff's empathy, attentiveness and consistent high-quality service created a welcoming and pleasant atmosphere that left guests feeling well-cared for and eager to return.
Wi-Fi
Pool
Family
Yes, Complejo Turistico Los Hualles has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Complejo Turistico Los Hualles.
No, Complejo Turistico Los Hualles doesn't allow dogs.
Yes, parking facilities are available at Complejo Turistico Los Hualles.
No, Complejo Turistico Los Hualles doesn't have a gym.
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