7,258,491 hotelsin 60 categories
Hotels in Laurel
160 HOTELS IN AND AROUND LAURELRanking can be influenced by the commissions we receive.
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Golf
3 Star
Pool
Indoor Pool
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Pool
Indoor Pool
Honeymoon
Gym
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Free Wi-Fi
Parking
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Dog Friendly
14 more hotels nearby!
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Dog Friendly
Pool
Outdoor Pool
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Sustainability Journey
Honeymoon
Gym
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Sustainability Journey
Honeymoon
Family
Stunning Silesia Home Furnished Deck and River View10.2 km from Laurel
Vacation Home in Silesia MT
0.0
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Dog Friendly
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Family
Dog Friendly
Pool
Indoor Pool
Holiday Inn Express Hotel & Suites Billings by IHG10.2 km from Laurel
Hotel in Billings MT
8.7
Very GoodFrom $169
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Family
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Accessible
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Summary of reviews
Big Horn Resort, an Ascend Collection Hotel, offers a generally positive experience for guests, particularly in terms of its strategic location and staff interactions. Situated conveniently off the highway, the resort is perfectly positioned for easy access to local attractions such as shopping centers, the zoo, dining establishments, and a nearby waterpark, making it a great choice for family-friendly activities. Its close proximity to essential amenities further adds to the convenience and affordability of a stay.
The breakfast experience is often praised for its variety and value, offering a selection of options that include biscuits and gravy, fresh fruit, bagels, and juice, complemented by friendly and accommodating staff. Although there are suggestions for more protein options, the overall breakfast offering is deemed satisfactory by many guests.
Room reviews reflect mixed opinions but highlight positives such as spaciousness, which is ideal for families and pet owners, and general comfort and cleanliness. Some aspects, like bedding quality and room readiness at check-in, received criticism, indicating room for improvement in consistency and maintenance standards.
Staff interactions predominantly reflect positively, with many guests commending the helpfulness, friendliness, and accommodating nature of the team. The staff's pleasant demeanor often enhances the stay, despite occasional negative encounters.
Beds at the resort are viewed as generally comfortable, appealing mainly to those who favor softer, broken-in mattresses and pillows, although a few guests noted issues with bed quality, such as broken springs and uncomfortable dips.
Overall, the Big Horn Resort provides a satisfactory experience with areas of excellence, particularly regarding location and staff service, balanced with some areas needing attention, such as room cleanliness and bedding quality. The mixed reviews indicate a dependable but not exceptional stay, with potential for improvements to better meet guest expectations.
The breakfast experience is often praised for its variety and value, offering a selection of options that include biscuits and gravy, fresh fruit, bagels, and juice, complemented by friendly and accommodating staff. Although there are suggestions for more protein options, the overall breakfast offering is deemed satisfactory by many guests.
Room reviews reflect mixed opinions but highlight positives such as spaciousness, which is ideal for families and pet owners, and general comfort and cleanliness. Some aspects, like bedding quality and room readiness at check-in, received criticism, indicating room for improvement in consistency and maintenance standards.
Staff interactions predominantly reflect positively, with many guests commending the helpfulness, friendliness, and accommodating nature of the team. The staff's pleasant demeanor often enhances the stay, despite occasional negative encounters.
Beds at the resort are viewed as generally comfortable, appealing mainly to those who favor softer, broken-in mattresses and pillows, although a few guests noted issues with bed quality, such as broken springs and uncomfortable dips.
Overall, the Big Horn Resort provides a satisfactory experience with areas of excellence, particularly regarding location and staff service, balanced with some areas needing attention, such as room cleanliness and bedding quality. The mixed reviews indicate a dependable but not exceptional stay, with potential for improvements to better meet guest expectations.
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Family
Dog Friendly
Parking
EV charging stations
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Parking
Accessible
Gym
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Free Wi-Fi
Parking
From $125
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Summary of reviews
The SureStay Plus Hotel by Best Western Billings garners largely favorable reviews across various aspects, making it a recommended choice for travelers. Its prime location is particularly lauded for ease of access to major freeways, downtown and essential establishments such as gas stations, stores and a Chick-fil-A, adding practical convenience. Proximity to Yellowstone National Park is an added benefit for travelers. Guests frequently mention the quiet and comfortable ambiance, enhanced by friendly staff with Mina often singled out for praise. The hotel's cleanliness and spacious rooms contribute to a pleasant stay experience.
Breakfast at the hotel receives high marks for its quality and variety, featuring traditional items like scrambled eggs, sausage and potatoes. The inclusion of a new pancake maker is a noted plus. Guests appreciate the friendly and accommodating breakfast staff who keep the area clean and well-stocked. While there were a few requests for more fresh fruit options, the general consensus is that the breakfast offerings are satisfying and enjoyable.
Rooms are widely praised for their cleanliness, comfort and spaciousness. Many feature new carpet and paint, providing a fresh atmosphere. Comfortable beds and ample room for belongings are frequently highlighted. Although some guests mention older rooms in need of updates and occasional issues with amenities like loud air conditioning units, the majority view the rooms as decent and comfortable. Friendly staff further enhance the positive experience.
Cleanliness is a strong point for the hotel with several guests commending the clean facilities and rooms, as well as the breakfast area. Some minor concerns such as dusty bathroom fans and occasional mold around bathtubs have been noted but do not overshadow the overall positive feedback. The hotel's well-lit parking area, practical amenities and ADA-compliant options are appreciated for making stays comfortable and secure.
The staff at SureStay Plus Hotel receives consistent acclaim for their friendliness and helpfulness. Employees such as Michael, Tara and Chelsea are often mentioned for their exceptional service. While there are occasional mentions of less positive interactions, the overwhelming sentiment is that the staff significantly enhance the overall guest experience with their accommodating nature.
The pool and hot tub are generally appreciated for their availability and accessibility, although there are some concerns about cleanliness and over-chlorination. Improvements in maintenance and cleanliness could enhance guest satisfaction in this area.
Beds at the hotel receive praise for their comfort, contributing to restful nights for most guests. Though a few reviews mention firmness or discomfort, the overall feedback is positive with many highlighting the excellent value provided by comfortable beds and clean, roomy accommodations.
In summary, the SureStay Plus Hotel by Best Western Billings is highly regarded for its strategic location, clean and comfortable environment, friendly staff and satisfying breakfast, making it a well-recommended option for visitors to the area.
Breakfast at the hotel receives high marks for its quality and variety, featuring traditional items like scrambled eggs, sausage and potatoes. The inclusion of a new pancake maker is a noted plus. Guests appreciate the friendly and accommodating breakfast staff who keep the area clean and well-stocked. While there were a few requests for more fresh fruit options, the general consensus is that the breakfast offerings are satisfying and enjoyable.
Rooms are widely praised for their cleanliness, comfort and spaciousness. Many feature new carpet and paint, providing a fresh atmosphere. Comfortable beds and ample room for belongings are frequently highlighted. Although some guests mention older rooms in need of updates and occasional issues with amenities like loud air conditioning units, the majority view the rooms as decent and comfortable. Friendly staff further enhance the positive experience.
Cleanliness is a strong point for the hotel with several guests commending the clean facilities and rooms, as well as the breakfast area. Some minor concerns such as dusty bathroom fans and occasional mold around bathtubs have been noted but do not overshadow the overall positive feedback. The hotel's well-lit parking area, practical amenities and ADA-compliant options are appreciated for making stays comfortable and secure.
The staff at SureStay Plus Hotel receives consistent acclaim for their friendliness and helpfulness. Employees such as Michael, Tara and Chelsea are often mentioned for their exceptional service. While there are occasional mentions of less positive interactions, the overwhelming sentiment is that the staff significantly enhance the overall guest experience with their accommodating nature.
The pool and hot tub are generally appreciated for their availability and accessibility, although there are some concerns about cleanliness and over-chlorination. Improvements in maintenance and cleanliness could enhance guest satisfaction in this area.
Beds at the hotel receive praise for their comfort, contributing to restful nights for most guests. Though a few reviews mention firmness or discomfort, the overall feedback is positive with many highlighting the excellent value provided by comfortable beds and clean, roomy accommodations.
In summary, the SureStay Plus Hotel by Best Western Billings is highly regarded for its strategic location, clean and comfortable environment, friendly staff and satisfying breakfast, making it a well-recommended option for visitors to the area.
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Family
Pool
Indoor Pool
Business
Renovated Apartment about 7 Mi to Dtwn Billings11.8 km from Laurel
Apartment in Billings MT
10
Excellent$
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