Info
Summary of reviewsHotel am Schloss in Frankfurt an der Oder offers a peaceful retreat slightly outside the bustling city center, providing tranquility and convenience with its serene location. Easily accessible from the highway, it features ample parking and proximity to a bus stop and bakery, catering to essential guest needs. It’s also just 5km from Slubice, making it perfect for exploring nearby attractions.
Breakfast at the hotel garners mixed reviews, but many guests praise it for being varied, tasty and affordable. Featuring a good selection and amenities like a separate coffee machine, it’s generally considered sufficient and high-quality by numerous visitors, although a few noted its occasional absence and limited variety.
The rooms in Hotel am Schloss are highlighted for their cleanliness, quietness and cozy atmosphere. Guests appreciate their practical amenities, such as a refrigerator and pleasant ambiance. However, some point out areas for improvement, such as room size, temperature control and occasional cleaning lapses, which include issues like cobwebs and smoky odors.
Cleanliness at the hotel receives mixed reviews. While many guests praise the clean rooms and bathrooms, noting good hygiene standards and comfortable beds, others report specific issues like mold, dirt in the shower cabins and sporadic cleaning efforts. The varied feedback suggests that cleanliness experiences can be inconsistent.
The staff at Hotel am Schloss are frequently commended for their friendliness and helpfulness. Guests appreciate their welcoming demeanor and dedication to providing support and assistance despite occasional language barriers. While there are rare mentions of unavailability or unfriendly behavior, the staff's overall courteous and willing nature significantly enhances guest satisfaction.
In summary, Hotel am Schloss in Frankfurt an der Oder offers a tranquil and accessible location with friendly staff and generally clean, comfortable rooms. While breakfast and cleanliness receive mixed reviews, the positives often outweigh the negatives for many guests.
Show moreRead review summaries for all categories
Categories
