4-Star HotelSummary of reviews related to the '4 Star' categoryVisitors to AZZ Asturias LangreHotel & Spa have consistently expressed disappointment regarding its four-star rating, suggesting it falls short of this standard. Guests often reflect that the hotel appears more like a three-star establishment, noting poor maintenance and a need for remodeling. Specific issues raised include non-functional mini-fridges, uncomfortable beds and out-of-date bedding that is clean yet poorly maintained.
The service quality has also drawn criticism with mentions of inadequate customer care and the need for improvement in several areas, including bathroom facilities and general upkeep. The limited breakfast options and poor menu quality appear to be a common concern, detracting from the overall dining experience expected of a four-star hotel.
Regarding the facilities, guests have noted that the spa does not meet the expectations associated with a four-star rating and other amenities are limited or require minor repairs. Overall, the consensus suggests that while the hotel might have once merited its four-star status, it currently lacks the necessary qualities to maintain it, both in terms of service and facilities.
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