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Summary of reviewsQuality Inn & Suites Lehigh Acres Fort Myers offers a commendable location in Lehigh Acres, highly appreciated by guests for its convenience and proximity to shopping centers, supermarkets, a hospital and other attractions. The quiet, friendly neighborhood adds to the hotel's appeal, making it an ideal choice for visitors to the area.
The hotel’s breakfast receives favorable reviews with many guests praising the food's quality and variety, especially the tasty waffles and eggs. Though some room for improvement exists—such as the need for a more spacious breakfast area and the inclusion of fresh fruits—the breakfast service is generally seen as satisfactory.
The rooms are noted largely for their cleanliness and comfort. Guests appreciate the spaciousness of some rooms, although there are several mentions of smaller, outdated rooms with occasional unpleasant odors. Issues like leftover items from previous guests and a few housekeeping lapses have been reported, yet overall, the cleanliness and comfort receive positive recognition.
Cleanliness across the property garners mixed feedback. Many guests highlight the nicely maintained rooms and property with frequent towel replacements and friendly, attentive staff adding to the sense of a welcoming environment. However, isolated complaints about dirty sheets, floors and the use of strong cleaning chemicals suggest some inconsistencies in cleanliness.
The hotel staff stand out for their friendliness and helpfulness, consistently going above and beyond to meet guest needs. The front desk team, particularly Robert, receives noteworthy praise for exceptional service, enhancing the overall guest experience.
The pool area is well-maintained and appreciated for being clean and heated, though some guests suggest improvements such as better furniture and more sun exposure. Despite these areas for refinement, the pool remains a positive feature for many guests.
Lastly, the beds are frequently lauded for their comfort, contributing significantly to guest satisfaction. While there are a few comments about beds being too hard or not as large as expected, the overall sentiment towards the bedding is highly positive.
In summary, Quality Inn & Suites Lehigh Acres Fort Myers provides a generally positive experience with its excellent location, comfortable accommodations, friendly staff and good breakfast options, despite certain areas needing improvement such as room updates and pool maintenance.
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