L'Hermitage Gantois, Autograph Collection
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Summary of reviewsL'Hermitage Gantois, Autograph Collection is praised for its prime location within walking distance of downtown and the train station. Guests appreciate the calm and peacefulness of the area, as well as the friendly staff, comfortable beds and beautiful design. Breakfast reviews are mixed with some guests finding it excellent and others overrated. Rooms are described as nice, comfortable and quiet, although some guests found them small and not well-lit. The staff is highly praised for their friendliness and helpfulness. The spa has received mixed reviews with some guests describing it as high quality and others as disappointing. The pool is a highlight for many guests, described as beautiful, nice and clean. Beds receive glowing reviews for their comfort. Overall, L'Hermitage Gantois, Autograph Collection is a stunning five-star hotel that offers a unique and exceptional experience with exceptional staff, faultless facilities and services and an elegant setting.
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About L'Hermitage Gantois, Autograph Collection
Guest Reviews
If you're looking for a hotel with a prime location in Lille, look no further than L'Hermitage Gantois, Autograph Collection. Located just a short 10-minute walk from the city centre, this former hospice turned hotel is ideally situated for exploring all that Lille has to offer. Guests rave about the convenience of the location, which is within walking distance of downtown and the train station. The hotel's central location also makes it a great home base for city tours with many guests reporting interesting visits around the city thanks to the location. The calm and peacefulness of the location is also a plus with many guests mentioning the quietness of the area. The friendly staff, comfortable beds and beautiful design also make this hotel a top choice. With its amazing location and proximity to everything, L'Hermitage Gantois, Autograph Collection is the perfect spot for a Lille getaway.
Guests have mixed reviews of the breakfast at L'Hermitage Gantois, Autograph Collection. While some find it to be excellent with a wide variety of options and great quality produce, others believe it is overrated and not worth the high price of €25 per person. Some guests have also said that the breakfast is basic for a 5-star hotel, while others find it to be exceptional. The staff serving breakfast has been praised for being warm and helpful. Overall, the breakfast is satisfactory, but not exceptional with some guests suggesting that it needs an update to meet current breakfast habits. Despite this, the breakfast is served in a beautiful setting and is varied and of good quality.
The L'Hermitage Gantois, Autograph Collection hotel offers a mix of classic architecture and modern design. Guests appreciated the elegant interiors and beautiful exterior of the hotel. Most of the rooms were described as nice, comfortable and quiet with comfortable beds and spacious bathrooms. The location of the hotel was also praised. However, some guests found the rooms to be small or not well-lit and a few had issues with the lack of heating, hot water or proper noise insulation. Some reviewers were disappointed that the actual rooms did not match the photos on the website. The in-room air conditioning control was also criticized for being too complex to operate and noisy at night. Despite these minor issues, guests enjoyed the charming atmosphere and friendly service provided by the staff.
The beds at L'Hermitage Gantois, Autograph Collection have received glowing reviews from guests. Many highlight the comfortable and spacious rooms with high-quality bedding, resulting in a comfortable and peaceful night's sleep. Some guests did mention that the beds were a little too soft or had dips in the middle. Overall, guests seem to be very satisfied with the comfortable and cozy beds at this hotel.
The L'Hermitage Gantois Autograph Collection has received mixed reviews regarding the cleanliness of the hotel. While some guests have complained of problems with cleanliness such as dirty bathrooms and loose tiles, others have praised the hotel as "very clean." Some guests have also noted the hotel's historic beauty and central location. Additionally, positive comments were made about the friendly and attentive housekeeping staff, especially Norah who was described as "energetic" and "conscientious". The breakfast was also said to be well-presented and enjoyable. Overall, the hotel appears to be generally clean, although there have been some issues reported by guests.
One of the standout features of L'Hermitage Gantois, Autograph Collection is the highly praised staff. Guests rave about the friendliness and helpfulness of the personnel, who go out of their way to make sure that visitors have everything they need. The hotel's location and historical building also receive praise and the breakfast is noted as being abundant with great service. Guests highlight the charm and attentiveness of staff members, including at the spa and the bistro on-site. From the receptionists to the concierge, guests find the staff to be welcoming, attentive and available to meet all of their needs. Overall, the hotel has great customer service and guests felt very well taken care of during their stay.
The spa at L'Hermitage Gantois, Autograph Collection has received mixed reviews from guests. Some have described it as of high quality and very good with top-class massage services, a superb swimming pool at the perfect temperature and a great relaxation area accessible from the hotel. Others, however, have found the spa somewhat disappointing with one reviewer noting that it was surprisingly small and another saying that the spa and pool zone needed to be improved. Some negative comments have included issues with the water temperature in the swimming pool being too cold or the hammam not being hot enough. Despite the mixed reviews, there have been positive comments regarding the hotel's maintenance of the former convent chapel adjacent to the spa and the fact that guests can access the pool from 7am to 10pm.
The pool at L'Hermitage Gantois, Autograph Collection is a highlight for many guests. Described as beautiful, nice and clean, it provides a peaceful oasis after a day of walking. Families with children enjoy the pool, although some note that it can get a bit noisy and crowded at times. While some reviewers mention a strong chlorine smell, most appreciate the spa and hammam area that are also available. Some guests do note that the pool is small and can get busy with limited lounging space. However, overall guests enjoy the pool as one of the hotel's amenities and its convenient location near the city center.
L'Hermitage Gantois, Autograph Collection is a stunning five-star hotel that blends classic architecture with modern design. The staff is professional and meets the expectations of a five-star hotel. The experience is unique and exceptional, creating a perfect stay. The historical building is remarkable, but some details need improvement to meet the full expectations of a five-star hotel. However, the hotel is still worthy of five-stars. The facilities and services are faultless and the restaurant is superb. Although some prices are a bit high, the breakfast is not worth 25 euros and the room size might not be what was expected from the website photos. Nevertheless, it is a perfect place to stay for a unique experience in a beautiful building with exceptional staff.
Looking for a luxurious stay in central Lille? Look no further than L'Hermitage Gantois, Autograph Collection. This beautiful hotel is a combination of classic architecture and modern interior design, offering an elegant setting for your stay. While some guests noted that the room amenities could have been better for a 5-star hotel, overall this establishment was seen as extraordinary. And who could argue, when the hotel boasts an outstanding conversion with a sense of style and creativity that makes it feel more like a small museum than just a stunning hotel? For those who appreciate a touch of history, L'Hermitage Gantois delivers: the historic building is remarkably preserved and provides an authentic ambiance throughout the hotel. While prices might feel a bit steep when compared to other hotels, you can be assured that the beauty, luxury and serenity that this hotel offers is worth it. Sit back, relax and enjoy experiencing luxury and tranquility all under one roof.
Yes, L'Hermitage Gantois, Autograph Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at L'Hermitage Gantois, Autograph Collection.
Yes, L'Hermitage Gantois, Autograph Collection welcomes dogs.
Yes, parking facilities are available at L'Hermitage Gantois, Autograph Collection.
No, L'Hermitage Gantois, Autograph Collection doesn't have a gym.
