Chain Runner, Livingston by Marston's Inns
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Summary of reviewsThe 'Chain Runner, Livingston by Marston's Inns' earns high praise across various categories, making it a popular choice among visitors to Livingston. Its prime location is a standout feature, being conveniently close to Edinburgh Airport, major shopping centers and local amenities, balancing ease of access with tranquility. Guests find the proximity to restaurants, coffee shops and main traffic routes particularly advantageous for both leisure and business travel.
Breakfast at the hotel is a notable highlight, often described as wonderful and excellent with ample variety and quality. Special accommodations for dietary restrictions and allergies add to the positive dining experience, albeit with occasional critiques about the availability and temperature of certain items. Dinner at the on-site restaurant follows suit, offering excellently prepared meals in a friendly atmosphere, despite some inconsistencies in food quality and service.
The rooms are frequently lauded for their comfort, cleanliness and spaciousness. Family rooms and bathrooms are particularly appreciated for their size and modern amenities, contributing to a restful stay. The beds receive specific commendation for their comfort, although there are occasional mentions of less comfortable spare pull-out beds.
Cleanliness throughout the hotel is generally excellent with many guests describing the rooms as spotless and fresh. While there are some isolated incidents of housekeeping issues, overall, the hotel's attention to cleanliness enhances its inviting atmosphere.
The staff at Chain Runner are a key asset, known for their friendliness, helpfulness and professionalism. Positive interactions with management, reception and housekeeping staff significantly contribute to guest satisfaction.
The hotel's parking facilities are another strong point with ample, free and convenient parking lauded by many guests. The WiFi service generally receives positive feedback for its speed and reliability, adding to the convenience of the stay.
Chain Runner is particularly well-suited for families, providing spacious family rooms, kid-friendly menus and indoor and outdoor play areas. The accessibility features, including ground-floor accessible rooms and wheelchair-friendly amenities, are beneficial for guests with disabilities, though some areas like the lack of an elevator and slippery bathroom floors need improvement.
In conclusion, the 'Chain Runner, Livingston by Marston's Inns' offers a comfortable and well-rounded experience with its excellent location, high-quality meals, spacious and clean rooms and exceptional staff. Minor areas for improvement do not overshadow the overall positive reviews, making it a commendable choice for visitors to the area.
Categories
Breakfast at the hotel is a notable highlight, often described as wonderful and excellent with ample variety and quality. Special accommodations for dietary restrictions and allergies add to the positive dining experience, albeit with occasional critiques about the availability and temperature of certain items. Dinner at the on-site restaurant follows suit, offering excellently prepared meals in a friendly atmosphere, despite some inconsistencies in food quality and service.
The rooms are frequently lauded for their comfort, cleanliness and spaciousness. Family rooms and bathrooms are particularly appreciated for their size and modern amenities, contributing to a restful stay. The beds receive specific commendation for their comfort, although there are occasional mentions of less comfortable spare pull-out beds.
Cleanliness throughout the hotel is generally excellent with many guests describing the rooms as spotless and fresh. While there are some isolated incidents of housekeeping issues, overall, the hotel's attention to cleanliness enhances its inviting atmosphere.
The staff at Chain Runner are a key asset, known for their friendliness, helpfulness and professionalism. Positive interactions with management, reception and housekeeping staff significantly contribute to guest satisfaction.
The hotel's parking facilities are another strong point with ample, free and convenient parking lauded by many guests. The WiFi service generally receives positive feedback for its speed and reliability, adding to the convenience of the stay.
Chain Runner is particularly well-suited for families, providing spacious family rooms, kid-friendly menus and indoor and outdoor play areas. The accessibility features, including ground-floor accessible rooms and wheelchair-friendly amenities, are beneficial for guests with disabilities, though some areas like the lack of an elevator and slippery bathroom floors need improvement.
In conclusion, the 'Chain Runner, Livingston by Marston's Inns' offers a comfortable and well-rounded experience with its excellent location, high-quality meals, spacious and clean rooms and exceptional staff. Minor areas for improvement do not overshadow the overall positive reviews, making it a commendable choice for visitors to the area.
Hotel with Parking
This hotel provides free private parking and is located near the Livingston Designer Outlet. Guests have noted the friendly staff and convenient location.
EV charging stations
Hotel with EV Charging Stations
Family Friendly Hotel
Accessible Hotel
Guest Reviews
The location of Chain Runner, Livingston by Marston's Inns receives high praise for its proximity to various amenities and attractions. The hotel is ideally situated for those traveling to or from Edinburgh Airport, being just 20 minutes away. Guests appreciate the accessibility to main traffic routes and convenient parking facilities, making it easy for day trips to both Edinburgh and Glasgow.
Shopping enthusiasts will find the hotel's location particularly advantageous. It is within a 5-10 minute walk from Livingston Designer Outlet and several large shopping malls, including The Centre and Almondvale Shopping Centre. This makes it a go-to spot for those planning shopping sprees or holiday shopping trips. Additionally, the proximity to various restaurants, coffee shops and gyms adds to the convenience.
For travelers visiting for work or family reasons, the location proves to be central and practical. It is close to local amenities such as supermarkets and other essential stores. The surrounding area is quiet yet accessible, providing a peaceful stay while being near necessary facilities.
Despite being located near busy roads, which can occasionally be noisy, the hotel manages to offer a calm and quiet environment, ensuring a restful night's sleep. Overall, Chain Runner's location strikes a balance between convenience, accessibility and tranquility, making it a popular choice among visitors to Livingston.
Chain Runner in Livingston by Marston's Inns generally receives positive feedback for its breakfast offerings. Many guests highlight the breakfast as a standout feature, frequently using terms like great, wonderful and excellent to describe it. The variety and quality of the breakfast options are often praised with buffet breakfasts and freshly cooked-to-order meals receiving specific commendations. Guests appreciate the extensive selection, including special accommodations for dietary restrictions such as gluten-free options and attention to food intolerances.
The value for money is another plus point mentioned by several reviewers with breakfasts being described as good value for the price. Additionally, the friendly and attentive staff, particularly during breakfast service, enhance the overall dining experience. Some guests specifically acknowledge how the breakfast staff caters to allergies and other special dietary needs.
Despite the many accolades, not all feedback is positive. Some guests find certain aspects of the breakfast disappointing, citing issues such as lukewarm self-service food, limited continental options, late availability of the hot food buffet and a lack of variety. There are also mentions of specific items like instant coffee and overcooked omelettes falling short of expectations.
A few reviews note the inconsistency in breakfast service, possibly due to external factors such as staff isolations. Nevertheless, for the most part, guests seem satisfied with the breakfast, valuing both the quality and the overall dining experience.
Chain Runner, Livingston by Marston's Inns offers a mixed but generally positive dining experience at its on-site restaurant. Guests have frequently praised the food, describing it as excellent, great and delicious. Many enjoyed both dinner and breakfast, highlighting the quality and value for money. The restaurant provides a variety of meal options, including typical pub fare, which has been appreciated for its good taste and reasonable pricing. The service in the restaurant has received commendations for being first-class and attentive.
The restaurant's atmosphere is noted to be friendly and welcoming, making it a convenient choice for those staying at the hotel. It's particularly noted for its prime location, being handy for shopping and dining and the added convenience of an attached pub/restaurant.
However, reviews indicate some inconsistencies. On occasion, the service during dinner was less reliable and some guests found the evening meals subpar. There were mentions of specific issues like dry burgers and food that needed improvement, reflecting a less satisfactory experience for some.
Overall, Chain Runner's restaurant provides a valuable and convenient dining option with generally good to great meals and a friendly atmosphere, despite a few lapses in consistency.
Nestled in the convenient location of Livingston, the Chain Runner by Marston's Inns offers rooms that are frequently praised for their comfort, cleanliness and spaciousness. Many guests find the rooms to be exceptionally large and modern, equipped with ample amenities like tea and coffee making facilities and plenty of towels. The beds receive frequent accolades for their comfort, contributing to an overall restful experience.
The rooms are noted to be well-organized and tidy with some even boasting beautifully furnished interiors and practical touches. Family rooms are spacious enough to accommodate larger groups without feeling cramped. The bathrooms, often described as being modern and spacious, come equipped with nice Dove products.
Guests appreciate the peaceful and tranquil environment with rooms staying quiet despite the hotel's proximity to the airport and local attractions. The cleanliness of the rooms is consistently highlighted with many guests describing them as spotless and fresh. Blackout curtains and a good selection of TV channels add to the comfort and convenience.
Despite these positive remarks, some guests have noted areas for improvement, such as occasional reports of maintenance issues including broken toilet seats, dated fixtures and inadequate heating. There are also mentions of cleanliness not meeting expectations in isolated cases. However, these issues seem to be exceptions rather than the rule.
Overall, the Chain Runner provides a comfortable and welcoming stay with spacious and clean rooms, making it a pleasant choice for travelers looking to visit Livingston.
Guests of Chain Runner, Livingston by Marston's Inns consistently commend the comfort of the beds with many describing them as very comfortable, wonderful and cozy. Several reviewers highlighted that they experienced the best night's sleep due to the quality of the beds. The beds are generally praised for being reasonably spacious and perfect with comfortable pillows adding to the overall experience.
Despite the positive feedback, a few guests noted some issues, such as the main double bed being comfortable but the spare pull-out bed not meeting the same standard of comfort. There were also mentions of beds being too soft, hard or split into twin beds, which some guests found less ideal. Additionally, the pull-out mattress for children did not provide the same level of comfort as the primary beds.
In summary, the overwhelming consensus is that the beds at Chain Runner, Livingston by Marston's Inns are very comfortable, contributing positively to the guest experience, even though there are some minor areas for improvement.
Chain Runner, Livingston by Marston's Inns, receives high marks for cleanliness from its guests. The rooms are frequently praised for being exceptionally clean, comfortable and spacious. Many reviews highlight that the property and rooms are beautifully maintained, tidy and well-organized. Guests often describe the accommodation as spotless and highlight the peaceful and cozy atmosphere, making it a pleasant stay.
Though the overall cleanliness is good, there are occasional mentions of housekeeping issues, such as rooms not being cleaned during the stay, unemptied bins and some cleanliness concerns in the bathrooms. A few guests experienced stained bedding and noticed marks on walls, but these are less common compared to the prevalent positive feedback.
The hotel's facilities, particularly the cleanliness and comfort of the rooms, tend to meet guests' expectations, similar to what one might find in a typical Premier Inn or equivalent. Overall, guests appreciate the clean, comfortable environment and the attention to cleanliness that contributes to a welcoming stay.
The Chain Runner in Livingston by Marston's Inns has garnered an abundance of praise for its exceptional staff, contributing immensely to its welcoming atmosphere. Guests consistently highlight the team's friendliness, helpfulness and professionalism. Patrons frequently describe the staff as very friendly, courteous and supportive, often going above and beyond to make guests feel at home.
The hotel's management, including the general manager, receives special commendation for their approachability and commitment to guest satisfaction. Specific instances such as staff assisting with room changes and helping organize special celebrations further emphasize the exceptional customer care provided.
Reception and restaurant staff are particularly noted for their warm and welcoming demeanor, making check-ins and dining experiences pleasant and efficient. Even the housekeeping team garners praise for their amiable nature.
While the overwhelming majority of reviews highlight the staff's positivity, friendliness and efficiency, there are rare mentions of less favorable encounters. Nonetheless, the general sentiment remains highly positive with many guests feeling that the staff's dedication significantly enhances their overall experience.
In summary, the Chain Runner's staff stands out for their consistent friendliness, efficiency and willingness to assist, ensuring that nearly every guest feels valued and comfortable during their stay.
The Wi-Fi at Chain Runner, Livingston by Marston's Inns generally receives positive feedback with guests frequently mentioning its good speed and solid connection. Many appreciate the availability of free WiFi in both rooms and public areas, finding it a valuable amenity during their stay. Some guests, however, have encountered problems connecting to the Wi-Fi, indicating occasional connectivity issues. Despite these minor setbacks, the overall impression of the Wi-Fi service is favorable, often highlighted as a positive aspect of the hotel experience.
The 'Chain Runner, Livingston by Marston's Inns' offers an excellent parking experience for its guests. The hotel boasts ample, free onsite parking, ensuring that visitors have no trouble finding a spot. Guests frequently mention the convenience of having plenty of parking spaces available, highlighting that there is always room to park. The location of the parking is also noted as good and convenient with spaces right in front of the hotel. Guests appreciate the large parking lot and the ease of parking, further enhancing their stay. Overall, parking at the Chain Runner is plentiful, free and hassle-free, making it a strong point for the accommodations.
Chain Runner, Livingston by Marston's Inns is a haven for families looking for a comfortable and convenient stay. Its family rooms are ideal for accommodating families of various sizes, typically featuring a double bed and two singles, which seems perfect for guests with young children. The hotel goes the extra mile to ensure a family-friendly atmosphere with both indoor and outdoor kids' areas that provide endless entertainment for little ones.
The restaurant's kid-friendly menu enhances family mealtime and the adjoining pub offers a welcoming environment for everyone. The staff's friendliness and attentiveness contribute to the relaxed, family-oriented ambiance, making it especially suitable for families with specific needs, such as allergies.
Located centrally in Livingston, the hotel is well-situated for visiting local attractions, adding convenience for those looking to explore the area. The added bonus of a safe playground ensures that families can enjoy a sense of security and fun during their stay. Overall, Chain Runner proves to be a reliable and enjoyable choice for families seeking a delightful break.
Located in Livingston, the Chain Runner by Marston's Inns offers a range of features that cater to guests with various needs, including those with disabilities. The hotel's accessibility highlights include spacious rooms suitable for families of four and convenient ground-floor accessible rooms, making them a practical choice for wheelchair users. For those with electric vehicles, the hotel provides EV charging stations on-site.
Guests appreciated the excellent facilities found in the wheelchair-accessible wet room, along with the spaciousness of the bedrooms, which allowed ample maneuverability for a wheelchair. Additionally, the proximity of accessible parking to the rooms ensures ease of access.
However, there are some limitations to be mindful of. Notably, the hotel lacks a lift to upper floors and the accessible rooms are primarily located in separate buildings that require walking outside, which may present challenges for some guests. There were also concerns about the slipperiness of the accessible en-suite toilet floors and difficulties experienced by disabled guests with the room key cards, which occasionally failed and required resetting at the pub, a task that could be challenging for those with limited mobility.
Despite these issues, the staff were consistently praised for their helpfulness and consideration, adding to the overall accessibility, cleanliness and hospitality at the Chain Runner. Nearby outlets and great parking facilities add to its convenience, making it a viable option for guests requiring accessibility features.
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Location
Shopping enthusiasts will find the hotel's location particularly advantageous. It is within a 5-10 minute walk from Livingston Designer Outlet and several large shopping malls, including The Centre and Almondvale Shopping Centre. This makes it a go-to spot for those planning shopping sprees or holiday shopping trips. Additionally, the proximity to various restaurants, coffee shops and gyms adds to the convenience.
For travelers visiting for work or family reasons, the location proves to be central and practical. It is close to local amenities such as supermarkets and other essential stores. The surrounding area is quiet yet accessible, providing a peaceful stay while being near necessary facilities.
Despite being located near busy roads, which can occasionally be noisy, the hotel manages to offer a calm and quiet environment, ensuring a restful night's sleep. Overall, Chain Runner's location strikes a balance between convenience, accessibility and tranquility, making it a popular choice among visitors to Livingston.
Breakfast
The value for money is another plus point mentioned by several reviewers with breakfasts being described as good value for the price. Additionally, the friendly and attentive staff, particularly during breakfast service, enhance the overall dining experience. Some guests specifically acknowledge how the breakfast staff caters to allergies and other special dietary needs.
Despite the many accolades, not all feedback is positive. Some guests find certain aspects of the breakfast disappointing, citing issues such as lukewarm self-service food, limited continental options, late availability of the hot food buffet and a lack of variety. There are also mentions of specific items like instant coffee and overcooked omelettes falling short of expectations.
A few reviews note the inconsistency in breakfast service, possibly due to external factors such as staff isolations. Nevertheless, for the most part, guests seem satisfied with the breakfast, valuing both the quality and the overall dining experience.
Dinner
The restaurant's atmosphere is noted to be friendly and welcoming, making it a convenient choice for those staying at the hotel. It's particularly noted for its prime location, being handy for shopping and dining and the added convenience of an attached pub/restaurant.
However, reviews indicate some inconsistencies. On occasion, the service during dinner was less reliable and some guests found the evening meals subpar. There were mentions of specific issues like dry burgers and food that needed improvement, reflecting a less satisfactory experience for some.
Overall, Chain Runner's restaurant provides a valuable and convenient dining option with generally good to great meals and a friendly atmosphere, despite a few lapses in consistency.
Rooms
The rooms are noted to be well-organized and tidy with some even boasting beautifully furnished interiors and practical touches. Family rooms are spacious enough to accommodate larger groups without feeling cramped. The bathrooms, often described as being modern and spacious, come equipped with nice Dove products.
Guests appreciate the peaceful and tranquil environment with rooms staying quiet despite the hotel's proximity to the airport and local attractions. The cleanliness of the rooms is consistently highlighted with many guests describing them as spotless and fresh. Blackout curtains and a good selection of TV channels add to the comfort and convenience.
Despite these positive remarks, some guests have noted areas for improvement, such as occasional reports of maintenance issues including broken toilet seats, dated fixtures and inadequate heating. There are also mentions of cleanliness not meeting expectations in isolated cases. However, these issues seem to be exceptions rather than the rule.
Overall, the Chain Runner provides a comfortable and welcoming stay with spacious and clean rooms, making it a pleasant choice for travelers looking to visit Livingston.
Beds
Despite the positive feedback, a few guests noted some issues, such as the main double bed being comfortable but the spare pull-out bed not meeting the same standard of comfort. There were also mentions of beds being too soft, hard or split into twin beds, which some guests found less ideal. Additionally, the pull-out mattress for children did not provide the same level of comfort as the primary beds.
In summary, the overwhelming consensus is that the beds at Chain Runner, Livingston by Marston's Inns are very comfortable, contributing positively to the guest experience, even though there are some minor areas for improvement.
Cleanliness
Though the overall cleanliness is good, there are occasional mentions of housekeeping issues, such as rooms not being cleaned during the stay, unemptied bins and some cleanliness concerns in the bathrooms. A few guests experienced stained bedding and noticed marks on walls, but these are less common compared to the prevalent positive feedback.
The hotel's facilities, particularly the cleanliness and comfort of the rooms, tend to meet guests' expectations, similar to what one might find in a typical Premier Inn or equivalent. Overall, guests appreciate the clean, comfortable environment and the attention to cleanliness that contributes to a welcoming stay.
Staff
The hotel's management, including the general manager, receives special commendation for their approachability and commitment to guest satisfaction. Specific instances such as staff assisting with room changes and helping organize special celebrations further emphasize the exceptional customer care provided.
Reception and restaurant staff are particularly noted for their warm and welcoming demeanor, making check-ins and dining experiences pleasant and efficient. Even the housekeeping team garners praise for their amiable nature.
While the overwhelming majority of reviews highlight the staff's positivity, friendliness and efficiency, there are rare mentions of less favorable encounters. Nonetheless, the general sentiment remains highly positive with many guests feeling that the staff's dedication significantly enhances their overall experience.
In summary, the Chain Runner's staff stands out for their consistent friendliness, efficiency and willingness to assist, ensuring that nearly every guest feels valued and comfortable during their stay.
Wi-Fi
Parking
Family
The restaurant's kid-friendly menu enhances family mealtime and the adjoining pub offers a welcoming environment for everyone. The staff's friendliness and attentiveness contribute to the relaxed, family-oriented ambiance, making it especially suitable for families with specific needs, such as allergies.
Located centrally in Livingston, the hotel is well-situated for visiting local attractions, adding convenience for those looking to explore the area. The added bonus of a safe playground ensures that families can enjoy a sense of security and fun during their stay. Overall, Chain Runner proves to be a reliable and enjoyable choice for families seeking a delightful break.
Accessible
Guests appreciated the excellent facilities found in the wheelchair-accessible wet room, along with the spaciousness of the bedrooms, which allowed ample maneuverability for a wheelchair. Additionally, the proximity of accessible parking to the rooms ensures ease of access.
However, there are some limitations to be mindful of. Notably, the hotel lacks a lift to upper floors and the accessible rooms are primarily located in separate buildings that require walking outside, which may present challenges for some guests. There were also concerns about the slipperiness of the accessible en-suite toilet floors and difficulties experienced by disabled guests with the room key cards, which occasionally failed and required resetting at the pub, a task that could be challenging for those with limited mobility.
Despite these issues, the staff were consistently praised for their helpfulness and consideration, adding to the overall accessibility, cleanliness and hospitality at the Chain Runner. Nearby outlets and great parking facilities add to its convenience, making it a viable option for guests requiring accessibility features.
No, Chain Runner, Livingston by Marston's Inns doesn't have any pool.
No, a spa isn't available at Chain Runner, Livingston by Marston's Inns.
No, Chain Runner, Livingston by Marston's Inns doesn't allow dogs.
Yes, parking facilities are available at Chain Runner, Livingston by Marston's Inns.
No, Chain Runner, Livingston by Marston's Inns doesn't have a gym.
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