4-Star HotelLocated in Alcalá de Henares' La Garena commercial district, this hotel offers a spa and free parking. Rooms come with a private terrace and free Wi-Fi. Staff receive positive feedback from guests.
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Summary of reviews related to the '4 Star' categoryHotel Isla de La Garena has received mixed reviews regarding its four-star rating with many guests indicating that it does not fully live up to the expectations normally associated with such a rating. While some aspects of the hotel, such as the facilities, may meet four-star standards, there is a consensus that the maintenance and cleanliness fall short. Guests have remarked that the rooms and bathrooms do not reflect the quality expected and that overall, the hotel feels more like a two or three-star establishment.
Some key points of feedback include the lack of adequate room service, insufficient staffing and a breakfast that does not meet the standard of a four-star hotel. Despite this, a few have noted that the hotel could be good if better maintained. However, for the price, many feel that improvements are necessary to truly justify the four-star classification.
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