InfoSummary of reviewsThe Westin Chicago Lombard is favorably positioned in the Chicago suburbs, offering guests a strategic and convenient location. Proximity to shopping venues like Yorktown Mall, various dining options, and swift access to major interstates enhances the experience for both leisure and business travelers. The ease of reaching downtown Chicago further adds to its appeal as a versatile destination.
Guests frequently commend the hotel for its spacious, modern rooms, emphasizing cleanliness, comfort, and updated amenities. The luxurious beds are especially noted for their heavenly comfort, contributing to restful stays. The hotel maintains high standards of cleanliness, creating a serene and inviting environment complemented by the modern design and ample amenities like mini-fridges and microwaves.
While the breakfast offerings receive mixed reviews, many appreciate the delicious meals at the on-site Holy Mackeral restaurant and the convenience of having a Starbucks on-premises. Some guests expressed a desire for a buffet-style breakfast, but the overall dining experience is enhanced by varied options.
The Westin Chicago Lombard's staff receive high praise for their friendliness, professionalism, and attention to guest needs. Their warm hospitality significantly enhances the visitor experience, making the stay welcoming and relaxing.
The pool area is a popular feature, particularly praised for its generous size, perfect water temperature, and cleanliness. The indoor pool, hot tub, and workout room provide enjoyable leisure options, especially appreciated by families.
Parking is another strong point, with guests benefiting from spacious, accessible, and often free parking, facilitating a hassle-free experience. This amenity adds convenience to the overall stay, aligning well with the hotel's accessible location.
In summary, The Westin Chicago Lombard stands out for its convenient location, modern and comfortable accommodations, exemplary staff service, and welcoming atmosphere for families. With its excellent amenities and pleasant ambiance, the hotel emerges as an attractive choice for travelers seeking a well-rounded, enjoyable stay. Show more
InfoSummary of reviewsEmbassy Suites by Hilton Chicago Lombard is highly regarded for its convenient and vibrant location, offering easy access to numerous dining options, shopping centers, and major highways. Guests appreciate the hotel's prime setting, describing the area as safe, lively, and welcoming. Complementing the location, the hotel is commended for its cleanliness, with well-maintained and spacious rooms that provide a comfortable atmosphere despite some minor signs of aging.
A standout feature of the hotel is its impressive breakfast buffet, which is often highlighted as a major highlight of guests' stays. The variety of offerings, including a popular omelette station, ensures that all taste preferences are met, making it an excellent start to the day. The complimentary breakfast, along with two free drinks during the daily Happy Hour, adds substantial value to guests' experiences, especially for families.
The hospitality at Embassy Suites by Hilton Chicago Lombard is frequently praised, with the staff noted for their friendliness and professionalism. Guests feel valued and welcome, with exceptional customer service being a recurring theme in reviews. Families, in particular, find the hotel to be an ideal retreat, with a pool that delights children and a family-friendly environment that ensures everyone is well accommodated.
The hotel's pool serves as an appealing amenity for families, although it can be bustling at times due to its popularity with kids. While there are suggestions for improvements to the pool area, its overall cleanliness and functionality are generally appreciated. However, parking is a noted area of concern, as guests often express surprise at the associated fees, impacting their overall satisfaction.
Despite these minor drawbacks, the comfortable and generally well-liked beds contribute significantly to a restful experience for most guests. Overall, Embassy Suites by Hilton Chicago Lombard stands out for its convenient location, excellent breakfast offerings, and warm hospitality, making it a preferred choice for families and travelers seeking comfort and value. Show more
InfoSummary of reviewsHyatt Place Chicago - Lombard/Oak Brook generally garners positive reviews with its location being one of the standout features. Guests appreciate its convenient position near shopping centers like Yorktown and OakBrook, providing a variety of dining and shopping options. The proximity to the Downers Grove train station and easy access to both Chicago and surrounding areas enhance its appeal. Visitors enjoy the quiet, safe environment, making it suitable for trips to local attractions and nearby professional centers like Loyola Clinics. Ample parking and a hearty breakfast offering further boost the hotel's attractiveness.
The breakfast service is well-regarded, often praised for its variety and quality with a wide selection of options, including hot items and Muslim-friendly choices. The clean and well-stocked breakfast area, coupled with friendly staff, contributes to a pleasant start to the day, despite a few mentions of early closing times and occasional cold food.
Rooms at the hotel are frequently described as large, spacious and comfortable, ideal for families and groups. Guests usually find the accommodations clean and well-maintained with comfortable beds and a quiet atmosphere conducive to restful stays. There are occasional comments about the rooms being dated or needing maintenance, but the overall sentiment remains positive.
Cleanliness is a consistent theme with guests highlighting the modern, stylish and spotless rooms. Staff members are often commended for their friendliness and helpfulness, enhancing the guest experience. While there are minor issues like infrequent odors or isolated unclean areas, the hotel generally maintains a high standard of cleanliness.
The staff at Hyatt Place stands out for their courteousness and professionalism with many reviews emphasizing their friendly and helpful nature. Descriptions such as "exceptional" and "super friendly" are common, reflecting the warm environment created by the employees. Efficient check-in and check-out processes and the attentiveness of the morning and housekeeping staff are also frequently praised.
Free WiFi is available throughout the hotel, receiving mixed reviews. Guests appreciate the convenience and stability of the connection, although some report issues with slow or unstable connections in certain areas, notably the rooms.
The gym is positively reviewed for its cleanliness, spaciousness and availability of equipment, offering a versatile space for fitness enthusiasts. The parking situation is generally positive as well with ample free parking space noted as a significant advantage.
Families find the hotel accommodating with clean, spacious rooms and a friendly staff contributing to an enjoyable stay. However, the hotel could enhance its family-friendly offerings with more children's entertainment options.
Guests report largely positive experiences with the beds, finding them comfortable and conducive to a good night's sleep, despite some occasional comments on size and firmness.
For a three-star property, the hotel offers good value. Guests appreciate the quality of the breakfast and the overall accommodations, finding the experience satisfactory for the rating.
Business travelers benefit from the hotel's facilities, which cater well to meetings and professional gatherings. The quiet, clean environment provides a suitable space for work-related activities.
Accessibility features are well-implemented, making the hotel convenient for guests with disabilities. Despite slow elevators, the property offers accessible rooms and parking, contributing to a positive stay for all guests.
Lastly, the hotel is noted for its dog-friendly services, providing accommodations for guests with pets. However, some concerns about pet fees and room conditions have been mentioned.
Overall, Hyatt Place Chicago - Lombard/Oak Brook is lauded for its convenient location, cleanliness, comfortable rooms and friendly staff, making it a favorable choice for both leisure and business travelers. Show more
InfoSummary of reviewsComfort Suites Lombard - Addison generally receives positive reviews, particularly for its location, breakfast, rooms, and staff. Situated in a quiet yet central area, the hotel's strategic placement offers guests easy accessibility to shopping centers and attractions while providing a peaceful retreat away from the city's hustle. Visitors appreciate the convenience and cleanliness of the environment despite ongoing construction.
The complimentary breakfast is highly praised for its quality and variety, with guests enjoying the well-stocked selection and daily changing options that contribute to a satisfactory start to the day. The breakfast area is welcoming and adds positively to the overall dining experience.
Guests frequently commend the rooms for being clean, spacious, and aesthetically appealing, with large bathrooms and high ceilings enhancing the sense of openness. Families particularly enjoy the generous room size, noting ample space and comfort despite occasional remarks about bed firmness. The lack of a microwave is noted, yet the spaciousness and cleanliness remain highlights.
Cleanliness throughout the hotel receives mixed reviews; however, many guests laud the tidiness and comfortable environment, often noting the fresh condition of the rooms. The welcoming staff further enhances the experience, with frequent mentions of friendly and accommodating service. Special recognition is given to staff members like Anna at the front desk for outstanding service.
Overall, Comfort Suites Lombard - Addison stands out for its convenient location, pleasant breakfast service, spacious and well-maintained rooms, and friendly staff, creating a favorable impression for many guests seeking comfort and ease during their stay. Show more
InfoSummary of reviewsSureStay Plus Hotel by Best Western Chicago Lombard garners largely positive reviews, especially on several key aspects that enhance its reputation among guests. The hotel is praised for its strategic location, nestled in a quiet, family-friendly area of Lombard. It offers easy access to the ORD airport and major highways, making it convenient for both day trips to Chicago and visits to nearby attractions. The proximity to Yorktown Shopping Center, Target and a variety of restaurants adds to the ease and convenience of staying, particularly for families and frequent travelers.
The hotel's breakfast service stands out, featuring a varied and hearty selection of both hot and cold options that exceed typical hotel standards. Guests often describe the breakfast as delicious and well-organized with items ranging from eggs and bacon to fresh fruit and waffles. Despite minor criticisms such as the lack of gluten-free options, the breakfast is generally viewed as a significant perk that adds value to the stay.
When it comes to rooms, they are frequently commended for their cleanliness and comfort. Daily maintenance ensures that rooms remain spotless, providing a relaxing and quiet environment. However, some guests note that the rooms feel outdated and cramped with worn furnishings and small TVs. This does not detract significantly from the overall positive experience, as the cleanliness and basic comforts like good air conditioning and water pressure are highly appreciated.
The hotel excels in cleanliness, maintaining high standards across both rooms and common areas. Minor cleanliness issues are rare exceptions and do not overshadow the generally pristine conditions noted by guests. This high level of cleanliness contributes to a welcoming atmosphere that many find reassuring and pleasant.
One of the most celebrated aspects of the SureStay Plus Hotel is its staff. Guests frequently highlight the polite, courteous and efficient service. The front desk and cleaning staff consistently receive positive feedback for their helpfulness and attentiveness, enhancing the overall guest experience. The smooth check-in process and warm reception contribute to making stays enjoyable.
While the free Wi-Fi service presents a mixed experience with some guests encountering unreliable connections, the hotel's strengths in other areas tend to mitigate this drawback. The hotel’s family-friendly environment is also highly praised with features like spacious family rooms and proximity to kid-friendly attractions making it an attractive choice for families.
The beds receive mixed reviews; many guests find them comfortable, while others point out issues with old and uncomfortable mattresses and pillows. Despite these mixed feelings, many guests still report a restful sleep experience.
As a three-star hotel, SureStay Plus provides a clean, comfortable and convenient stay with excellent value. The hotel’s emphasis on cleanliness, friendly staff and strategic location align well with guests' expectations and needs, making it a reliable choice for both leisure and business travelers. Business travelers also appreciate the functional desk areas and meeting facilities, although improvements in accessibility to power outlets could enhance the experience further.
Overall, SureStay Plus Hotel by Best Western Chicago Lombard is favored for its dependable service, clean accommodations and strategic location, offering good value and a pleasant stay experience. Show more
