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ARK Canary Wharf

London , 20 Crossharbour Plaza (Show on Map)

7.3

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsARK Canary Wharf is a hotel with a great location, offering beautiful views and easy access to public transportation. The rooms have a modern and stylish aesthetic with useful small kitchen areas, although some guests have reported issues with cleanliness and cramped layouts. The staff have received overall positive feedback with some guests praising their helpfulness and friendliness. The swimming pool on the 20th floor provides stunning views of the city, although some guests have reported issues with cleanliness. The onsite parking is relatively cheap and secure, although some guests have reported issues with booking and accessing parking bays. The beds have received mixed reviews with some guests finding them uncomfortable and others finding them cozy. Overall, ARK Canary Wharf is a great option for those looking for a convenient and modern stay in London.
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Categories

Luxury Aparthotel

Aparthotel Taking Steps Towards Sustainability

Romantic Aparthotel

Aparthotel with Swimming Pool

Heated Pool Indoor Pool

Aparthotel with Parking

Aparthotel with Gym

Aparthotel for Adults Only

Aparthotel for Yoga

4-Star Aparthotel

Aparthotel with Indoor Pool

Aparthotel with Heated Pool

Room Types

Classic Studio Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, an oven and a microwave. The studio features a tea and coffee maker, a dining area, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 1 bed.

Premium Studio Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The fully equipped kitchenette has a stovetop, a refrigerator, an oven and a microwave. The studio features parquet floors, a seating area with a flat-screen TV with streaming services, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 1 bed.

One Bedroom Flat Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, an oven and a microwave. The studio has parquet floors, a seating area with a flat-screen TV with streaming services, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 1 bed.

About ARK Canary Wharf

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Guest Reviews

7.3

Good

Location

The location of ARK Canary Wharf is a highlight for many guests with its beautiful views and convenience to public transportation. There are plenty of takeaways and restaurants within a 20-minute walk, making it ideal for those looking for good food and modern views of everywhere. The hotel is right next to the DLR, allowing easy access to the O2 arena and central London. Although some guests found the walk to the room unpleasant due to a strong smell of weed, overall the location is perfect and practical for what is needed. Some guests found the location challenging to find, but locals are helpful in directing guests to the hotel. The area is nice and facilities have amazing views with plenty of restaurants in Canary Wharf too. The location is also safe, making guests feel at ease walking around at night.

Rooms

The rooms at ARK Canary Wharf have a modern and stylish aesthetic with a homely feel and useful small kitchen areas. The cleanliness is generally good, however, some guests have complained about dusty and unclean rooms. The bathrooms are on the smaller side with tiny shower cubicles and low sinks and some guests have reported foul odours from the bathroom. Some rooms are smaller than expected with cramped and poorly designed layouts and uncomfortable beds. Additionally, some guests have reported noise from the corridors and lifts. However, there are positive reviews of comfortable and very clean rooms with good facilities and staff have been praised for their helpfulness.

Beds

Guests have had a mixed experience with the beds at ARK Canary Wharf. While some have found them uncomfortable, squeaky and even with stains on the mattress sheet, others have praised them for being very comfortable. Several guests have noted that the beds are small, which can make it difficult for two people to move around without disturbing each other. However, some have found the bed to be soft and cozy, despite its size. Dutch guests have found the beds to be short. Overall, the beds seem to be hit or miss, but many travelers have enjoyed a good night's sleep on the clean, comfortable mattresses.

Cleanliness

The cleanliness of ARK Canary Wharf has mixed reviews with some guests finding it very clean and modern while others found it to be poor with stains on mattresses, dirty shower frames and toilets and even bugs in the bathroom. However, many guests did praise the clean and tidy rooms and communal areas and the property was generally said to be clean. Some guests did report issues with cleanliness such as paint peeling from walls and ceilings, dirty pillow cases and sheets and urine in the toilet. The hotel should work on their cleanliness, but some guests did find the rooms very clean and modern.

Staff

The staff at The Collective Canary Wharf have received overall positive feedback from guests with words such as "friendly" and "helpful" being commonly used. Guests have also expressed gratitude towards specific staff members who have gone above and beyond, such as Aida. However, there have been negative reviews regarding some members of the reception staff who have been described as rude and unhelpful. Despite this, the majority of guests have praised the staff and their ability to assist with any queries or issues. Overall, the staff at The Collective Canary Wharf have created a friendly and welcoming environment for guests.

Pool

The swimming pool on the 20th floor of ARK Canary Wharf is one of the most breathtaking aspects of the hotel, providing stunning views of the city. Some guests really enjoyed using the pool and hot tub, finding it great to have them right downstairs from the breakfast place. Others appreciated the warm temperature of the pool and the good facilities available in the swimming pool and spa area. However, others found the pool area to be run down and unclean with peeling paint and plaster falling into the water. Some reported that the hot tub and sauna were not working properly and the water in the jacuzzi was too cold. Nonetheless, the stunning views from the pool area and its location added to a pleasing stay for guests.

Parking

Many guests of ARK Canary Wharf have praised the availability and security of the onsite parking, which is relatively cheap for London at £12 per night. However, some guests have reported issues with booking and accessing parking bays and there appears to be little guidance provided for finding and entering the car park. Despite these occasional complications, the majority of guests have found the hotel's parking options to be a positive aspect of their stay.

Yes, ARK Canary Wharf has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at ARK Canary Wharf.

No, ARK Canary Wharf doesn't allow dogs.

Yes, parking facilities are available at ARK Canary Wharf.

Yes, ARK Canary Wharf has a gym.

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