Berkeley Court Hotel

London 51.51552200, -0.16077300 , 22 Upper Berkeley Btreet (Show on Map)


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Summary of reviewsBerkeley Court Hotel, located in the heart of London, offers an exceptional location that guests frequently commend for its convenience and accessibility to key landmarks like Hyde Park and Oxford Street. The neighborhood is vibrant, yet quiet, lending itself to easy exploration with nearby public transportation links enhancing the overall London experience.

Staff members provide a warm and professional presence, often highlighted by guests for their friendliness and attentive service. Team members such as Warren and Mohammed receive particular praise for their courteousness and problem-solving abilities, creating a welcoming atmosphere that often mitigates other negative aspects of the hotel. This genuine hospitality stands out as an integral part of the guest experience, making the hotel an appealing choice for those seeking personable service.

Despite these positive notes, the hotel has notable areas needing improvement. The room accommodations often disappoint, with complaints about small size, lack of basic amenities, and issues in cleanliness like pervasive dirt, mold, and poor maintenance. Beds are frequently described as uncomfortable, with guests highlighting discomfort due to old mattresses and exposed springs. While some rooms are clean with fresh linens and towels, inconsistency in cleanliness detracts from the overall experience.

Complimentary Wi-Fi is offered, though guests have reported mixed experiences concerning connectivity, affecting those who rely heavily on internet access. The hotel caters to families with various room setups, though space issues and lack of children's activities suggest it may be better suited for couples or families focused on city exploration rather than leisure.

Overall, Berkeley Court Hotel presents a mixed bag of experiences. The standout location and exceptional staff service create a foundation that could support a memorable stay. However, improvements in room quality, maintenance, and amenities are essential to fully meet guests' expectations and enhance comfort.
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Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Free Wi-Fi

Room Types
Twin Room with Shared Bathroom This room has access to a shared bathroom.

Double Room with Private Bathroom This room has a private bathroom.

Basic Double Room with Shared Bathroom This room has access to a shared bathroom.

Budget Single Room with Shared Bathroom Featuring free toiletries, this single room includes a shared bathroom with a shower. This single room has parquet floors, heating, a flat-screen TV and city views. The unit has 1 bed.

Single Room with Ensuite Bathroom Providing free toiletries, this single room includes a private bathroom with a shower. This single room features parquet floors, heating, a flat-screen TV and city views. The unit offers 1 bed.

Twin Room with Private Bathroom Providing free toiletries, this twin room includes a private bathroom with a shower. This twin room features parquet floors, heating, a flat-screen TV and city views. The unit offers 2 beds.

Family Room with Private Bathroom Featuring free toiletries, this family room includes a private bathroom with a shower. This family room has parquet floors, heating, a flat-screen TV and city views. The unit has 2 beds.

Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a shower. This quadruple room features parquet floors, heating, a flat-screen TV and city views. The unit offers 3 beds.

Guest Reviews
Location
Nestled in the heart of London, Berkeley Court Hotel offers an unbeatable location that resonates throughout its guest reviews. Situated in a vibrant area, this hotel provides ideal access to the city's key landmarks and attractions. Its proximity to Hyde Park and Oxford Street makes it a convenient choice for those keen on exploring the city's cultural and shopping districts.

Guests consistently praise the hotel's central location, highlighting its easy access to transportation links. The closeness to Marble Arch and various tube stations ensures that exploring London is simple and hassle-free. Those visiting for events find the hotel's position particularly advantageous, especially for concerts at Hyde Park.

Beyond its strategic placement, the surrounding neighborhood is calm and quiet while offering a plethora of restaurants, shops, and entertainment options. The accessible city center location caters to diverse needs, whether it’s business, leisure, or attending events. Overall, Berkeley Court Hotel's location is consistently recognized as its standout feature, complementing guests' London experiences with ease and convenience.

Rooms
Berkeley Court Hotel, located conveniently near the Marble Arch tube stop, has garnered a mixed reception from its guests, primarily centered around the accommodation itself, despite its prime location. Guests have noted the rooms as being extremely small, often lacking essential features such as wardrobes, and some are situated in less desirable basement areas. Comfort is a recurring concern, with several remarks about uncomfortable mattresses and beds with exposed springs. However, some guests have found the beds adequately comfy.

Cleanliness appears to be inconsistent throughout the hotel; while some rooms and bathrooms are noted to be clean, with fresh and comfortable beds, many reviews highlight pervasive dirt, dust, and even mold. The rooms are said to need substantial updates, including new curtains and thorough cleaning, with some describing the decor as tired, scruffy, and filled with random furniture. Daily cleaning isn't standard and can incur extra charges, which doesn’t sit well with guests seeking cleanliness.

Basic facilities in the rooms, including TVs and heating, are lacking, leading to dissatisfaction. Bathrooms often require more cleaning and maintenance, with issues such as stained floors and leaky toilets being common complaints. Some guests have also encountered unpleasant odors both in the rooms and throughout the property.

While the hotel does offer private bathrooms in some rooms, guests have found the shared facilities to be poorly maintained. Despite these notable drawbacks, guests still find the shower water hot and sheets and towels clean, providing a small respite amid other challenges.

Overall, Berkeley Court Hotel has a foundation that could support a solid guest experience given its location, but enhancements in room quality and maintenance are essential for improving comfort and guest satisfaction.

Beds
When it comes to sleeping arrangements at the Berkeley Court Hotel, guest opinions are mixed yet lean towards the negative. Many reviews highlight a significant issue concerning the quality and comfort of the beds, with terms like uncomfortable, tired, and old frequently used. Guests often experience sunken bases, worn-out mattresses, and beds with protruding springs, leading to back pain and sleepless nights. Despite this, some reviews mention that the beds and linen are clean, with a few guests finding the beds comfortable. The hotel's location is praised, implying potential for improvement if the bed quality were addressed. In essence, while cleanliness is sometimes recognized, the lack of consistent bed comfort is a notable concern for guests staying at the Berkeley Court Hotel.

Cleanliness
Berkeley Court Hotel is situated in a vibrant area, making it an appealing spot for those eager to explore the local surroundings. However, reviews frequently highlight the hotel's shortcomings in cleanliness and maintenance. While some guests found their rooms to be clean and comfortable, the prevalent opinion points to significant issues throughout the property. Many visitors have reported outdated and worn fixtures, with dirty carpets, stained curtains, and filthy bathrooms being common problems. Mould, bugs, and unpleasant odors have been mentioned, indicating a need for thorough cleaning and renovation. Additionally, the hotel suffers from noise issues, making it difficult for guests to enjoy a restful sleep. Despite its convenient location, Berkeley Court Hotel may require significant improvements in hygiene and upkeep to meet the expectations of its guests.

Staff
Nestled in a convenient location perfect for exploring the city center and close to tube stations, the Berkeley Court Hotel boasts a team of staff that leaves a lasting impression on its guests. The reviews overwhelmingly highlight the friendly and accommodating nature of the hotel employees. Guests often note the staff's attentiveness and professionalism, with particular praise for their problem-solving skills and willingness to assist. The warmth and politeness of the team, including a young receptionist named Warren, often stand out, providing a welcoming atmosphere throughout the day and night.

Several patrons have expressed appreciation for specific staff members who made their stay more enjoyable, such as Mohammed, known for his extreme professionalism and courteous nature. Even when minor inconveniences arise, the staff's positive demeanor tends to offset other aspects of the hotel experience. Additionally, the reception team is noted for being supportive and accommodating, often handling requests like room upgrades and late checkouts with grace and efficiency.

While there are occasional mentions of hiccups in services or communication challenges, the general consensus from guests conveys a heartfelt appreciation for the hospitality and warmth extended by the Berkeley Court Hotel's staff. Their smiling faces and genuine kindness seem to be the backbone of the hotel's charm, making it a worthwhile choice for travelers seeking personable service in a vibrant city setting.

Wi-Fi
Berkeley Court Hotel offers complimentary Wi-Fi to its guests, providing a seamless digital experience for some. Several visitors found that the TV and Wi-Fi operated flawlessly, ensuring that streaming their favorite shows or catching up on emails was effortless. However, there are reports indicating that the Wi-Fi connection could be inconsistent, with some guests experiencing poor signal and connectivity issues, particularly in certain rooms. For those relying heavily on internet access, it might be worth considering these mixed experiences, as some guests noted their inability to connect to the internet during their stay.

Family
Berkeley Court Hotel offers a variety of room configurations that can accommodate families, though it lacks activities specifically tailored for children. While space logistics can sometimes be an issue, as some families have found themselves with room setups different from their expectations, the hotel's offerings are generally sufficient for short stays. Essential amenities are easily accessible and convenient for guests with children. However, the hotel seems better suited to couples or families looking for a simple place to rest after exploring the area's outdoor activities, rather than providing entertainment or leisure activities for kids.


No, Berkeley Court Hotel doesn't have any pool.

No, a spa isn't available at Berkeley Court Hotel.

No, Berkeley Court Hotel doesn't allow dogs.

No, parking facilities aren't available at Berkeley Court Hotel.

No, Berkeley Court Hotel doesn't have a gym.

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