Fox Connaught London ExCel
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Summary of reviewsFox Connaught London ExCel enjoys high praise for its prime location, being ideally situated near the ExCeL Centre and London City Airport. The hotel's accessibility to transport links like the Docklands Light Railway (DLR), Prince Regent train station and convenient bus and underground access make it a strategic choice for guests attending events or exploring London attractions. The availability of nearby amenities such as food, drinks and a park entrance adds to its appeal for both short stays and extended visits.
The breakfast offerings receive varied feedback, but many guests appreciate the quality of the continental breakfast, enjoying delicious options like veggie breakfasts and bacon sandwiches. Friendly staff enhance the dining experience, though some guests reported issues with breakfast availability and variety. Dinner at the on-site pub receives consistent acclaim for its tasty and well-priced meals with the added value of a 20% discount for hotel guests. Despite occasional limited choices, the pub's food usually surpasses expectations.
Guests frequently commend the rooms for their spaciousness, cleanliness, bright ambiance and comfort, particularly the comfortable beds. While some rooms and amenities could use updates, the overall quality generally satisfies guest expectations, supported by a quiet and cozy atmosphere. Cleanliness feedback is mixed with many praising tidy rooms and clean bathrooms, although some mention issues like mold and dusty carpets.
The staff at Fox Connaught London ExCel shine through with their friendliness and helpfulness. Exceptional service from individuals like Polly at check-in and Dominik, Steven and Niall at night leaves a positive impression on guests. This goodwill fosters a welcoming environment, although minor inconsistencies in staff engagement are noted.
Wi-Fi reliability varies; some guests experience seamless and strong connections, while others face weak or faulty signals. The parking facilities draw high marks for their convenience and security, contributing to the hotel’s practicality for travelers. The beds are generally highlighted as comfortable, though a few note issues like worn-out mattresses.
Accessibility at the hotel presents challenges, as the lack of an elevator and steep stairs hinder those with mobility issues. Although ground-floor rooms and accessible parking show some consideration, more improvements are necessary.
Situated above a charming pub in a historic building, Fox Connaught London ExCel offers a unique and memorable boutique experience, balancing its old-world character with some modern expectations. Despite needing updates in certain areas, its distinct style attracts guests looking for comfort and individuality over luxury.
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The breakfast offerings receive varied feedback, but many guests appreciate the quality of the continental breakfast, enjoying delicious options like veggie breakfasts and bacon sandwiches. Friendly staff enhance the dining experience, though some guests reported issues with breakfast availability and variety. Dinner at the on-site pub receives consistent acclaim for its tasty and well-priced meals with the added value of a 20% discount for hotel guests. Despite occasional limited choices, the pub's food usually surpasses expectations.
Guests frequently commend the rooms for their spaciousness, cleanliness, bright ambiance and comfort, particularly the comfortable beds. While some rooms and amenities could use updates, the overall quality generally satisfies guest expectations, supported by a quiet and cozy atmosphere. Cleanliness feedback is mixed with many praising tidy rooms and clean bathrooms, although some mention issues like mold and dusty carpets.
The staff at Fox Connaught London ExCel shine through with their friendliness and helpfulness. Exceptional service from individuals like Polly at check-in and Dominik, Steven and Niall at night leaves a positive impression on guests. This goodwill fosters a welcoming environment, although minor inconsistencies in staff engagement are noted.
Wi-Fi reliability varies; some guests experience seamless and strong connections, while others face weak or faulty signals. The parking facilities draw high marks for their convenience and security, contributing to the hotel’s practicality for travelers. The beds are generally highlighted as comfortable, though a few note issues like worn-out mattresses.
Accessibility at the hotel presents challenges, as the lack of an elevator and steep stairs hinder those with mobility issues. Although ground-floor rooms and accessible parking show some consideration, more improvements are necessary.
Situated above a charming pub in a historic building, Fox Connaught London ExCel offers a unique and memorable boutique experience, balancing its old-world character with some modern expectations. Despite needing updates in certain areas, its distinct style attracts guests looking for comfort and individuality over luxury.
Boutique-style Inn
Historic Inn
Inn with Parking
Cheap Inn
Accessible Inn
Small Inn
Guest Reviews
Situated in a prime location, Fox Connaught London ExCel is highly praised for its ideal proximity to major venues like the ExCeL Centre and London City Airport. Visitors appreciate the short walk to the ExCeL Centre, making it perfect for conferences, book conventions and fairs. The hotel is also conveniently close to transport links, including the DLR and Prince Regent train station, ensuring easy access to London's hotspots like Canary Wharf and the O2 Arena. Guests find the area well-connected with good parking facilities and access to buses and the underground. Reviews consistently highlight the ease of reaching the hotel from outside of London and the convenience of traveling to various city attractions. The location also offers practical benefits like nearby food, drinks and the park entrance. Overall, the hotel's strategic position and accessibility make it a favored choice for both quick stops and extended stays.
Guests have had varied experiences with breakfast at 'Fox Connaught London ExCel.' Many reviews highlight the quality and appeal of the continental breakfast, noting it as good, tasty and plentiful with mentions of a particularly delightful veggie breakfast and a great bacon sandwich. Several guests also appreciated the friendly staff and fantastic service that accompanied their morning meal.
However, there are frequent mentions of issues regarding breakfast availability. Some guests were disappointed to find that despite the breakfast being advertised or included in the booking, there was none offered during their stay. The service generally starts at 8:00 AM, which posed a challenge for early travelers. There were also complaints about the lack of variety with some finding the options too plain or wishing for a more comprehensive breakfast service. Others had to seek breakfast at nearby hotels, sometimes noting additional costs, which detracted from the overall experience.
Moreover, logistical hitches like no hot water for showers and a lack of nearby convenience stores exacerbated the dissatisfaction for some guests, especially those who found the absence of breakfast inconvenient. Despite these inconsistencies, the positive aspects of the breakfast experience—when available—show that the establishment has potential, albeit with room for improvement in consistency and service timing.
Fox Connaught London ExCel receives high marks for its dining options, particularly the on-site pub. Guests consistently describe the food as amazing, fantastic and very tasty. The pub offers a range of meals that are both delicious and well-priced with hotel guests enjoying a 20% discount. The food is often praised for being quickly prepared and plentiful, adding to its value. The restaurant and bar are noted for their convenience, especially for visitors to the ExCel Centre and City Airport. Despite a few mentions of a limited menu and occasional underwhelming dishes, the overall quality and taste of the pub grub surpass expectations, earning it numerous accolades.
Fox Connaught London ExCel offers a variety of room options with many guests noting the spaciousness and cleanliness of their accommodations. Several reviews highlight the large, bright and well-kept rooms which provide a comfortable stay. The beds are often described as very comfortable, contributing to a restful night's sleep.
Despite some rooms being compact or basic, they are generally equipped with all necessary amenities and many guests appreciated the quiet and cozy atmosphere. Some accommodations might seem dated and a few rooms could benefit from renovations. However, the overall cleanliness and comfort appear to consistently meet guest expectations.
The location of the hotel is frequently praised, especially its convenience for events at the ExCeL center. The attached pub receives positive remarks for its pleasant environment and surprisingly high-quality food, making it an added perk for guests. While there are occasional mentions of minor issues, such as small bathrooms or dated facilities, the friendly staff and the value for money generally ensure a satisfying stay.
Guests frequently highlight the comfort of the beds at Fox Connaught London ExCel, describing them as comfy, very comfortable and even super comfortable. Many reviews mention that the beds were great, cosy and supported by good, extra pillows. Positive remarks extend to the cleanliness of the rooms, contributing to an overall pleasant experience. However, there are a few criticisms, including accounts of stained bed sheets and covers, issues with beds that had separations down the middle and mattresses that were either worn out or felt like they were on a slope. Despite these occasional drawbacks, the majority of reviews reflect a consistent appreciation for the comfortable sleeping arrangements.
Reviews of the 'Fox Connaught London ExCel' largely paint a mixed picture regarding its cleanliness. Positive feedback highlights clean and spacious rooms with several guests emphasizing the overall cleanliness of their accommodations. Multiple mentions of clean bathrooms and tidy surroundings suggest that on arrival, many guests find the hotel meets their expectations for cleanliness.
However, there are notable negative aspects that might impact one's stay. Numerous reviews mentioned issues in the bathrooms, including mould, rust and unpleasant smells. The cleanliness of carpets, both under the bed and in the stairwells, was frequently criticized with mentions of filthy and damp conditions. Some guests noted the presence of cobwebs, dust and even unhygienic elements such as toe nail clippings.
While there were satisfactory cleaning remarks, the inconsistency highlighted by guests, such as stained towels and bedding, suggests a need for improved housekeeping standards. The building itself, despite being described as characterful and convenient, shows signs of age with mentions of a necessary refurbishment.
In summary, while some guests have pleasant experiences with clean rooms and a welcoming environment, others have encountered problems that indicate a lack of consistent cleaning practices, particularly in the bathrooms and carpets.
The staff at Fox Connaught London ExCel generally receive high praise from guests. Descriptions such as friendly, helpful and accommodating frequently appear, painting a picture of a team genuinely committed to enhancing the guest experience. Several reviews highlight specific individuals who went above and beyond, such as Polly at check-in and the lady at breakfast service. Dominik and the night staff, Steven and Niall, also receive commendations for their exceptional effort and service. The manager is noted for her pleasant and helpful demeanor.
Despite a few mentions of less proactive behavior and occasional disinterest, the majority of reviews point to a team that is polite, courteous and efficient. Some guests mention instances where staff members carried luggage or lent out personal items like chargers, adding a personal touch to their service. The overall sentiment reflects a welcoming atmosphere with cheerful and engaging interactions dominating guest experiences.
In summary, while there are minor inconsistencies, the staff at Fox Connaught London ExCel largely succeed in creating a positive and enjoyable stay for their guests through their friendliness, helpfulness and professionalism.
The Wi-Fi experience at Fox Connaught London ExCel has garnered mixed feedback from guests. There are reports highlighting the excellent Wi-Fi connection that enabled guests to work efficiently and stream Netflix without buffering during the evening. Others have mentioned that the Wi-Fi works well, making it a good choice for those needing reliable internet access. However, some reviews indicate issues, such as weak or almost unusable internet, faulty connections and inconsistency across different floors, particularly the ground floor. A few guests noted the lack of Wi-Fi codes provided upon check-in, suggesting that having a paper guide with Wi-Fi passwords and other essential information in the rooms could significantly enhance the guest experience. Overall, while some visitors enjoyed seamless internet access, others faced challenges that could be improved for a more consistent experience.
Fox Connaught London ExCel is consistently praised by guests for its convenient and hassle-free parking facilities. The hotel offers secure, on-site parking free of charge, which is highly appreciated by visitors. The ease of finding parking and the inclusion of 24-hour access provide great peace of mind. The location of the hotel is another favorable point, being well-situated for the ExCel Centre and the Docklands Light Railway (DLR), making it an excellent choice for event attendees and those with business in the area. Overall, the combination of free parking and a great location makes Fox Connaught London ExCel a practical and well-liked option among travelers.
Fox Connaught London ExCel has garnered mixed reviews when it comes to accessibility for guests with disabilities. On the positive side, the hotel provides accessible parking and offers rooms on the ground floor for those who cannot manage stairs, which is a thoughtful consideration. The location is highly praised with excellent rail and bus links facilitating easy travel around London.
However, the hotel faces significant challenges in terms of accessibility. Notably, the property lacks an elevator, making it difficult for guests with mobility issues or heavy luggage to access rooms on higher floors. Many reviews mention steep, narrow stairs as a major hindrance, creating unsafe conditions for those needing assistance. Additionally, the hotel appears to be understaffed with no available contact number for emergencies and reports of insufficient staff to assist hotel residents, especially those requiring help with wheelchairs or stairs.
Further complicating matters is the presence of a gate in the morning that prevents easy exit towards the pub side, which guests are not informed about. The noise from the pub, playing loud music late into the night, adds another layer of discomfort.
In summary, while the hotel's location and ground floor accessibility are commendable, significant improvements are needed to make it a truly accessible and safe option for all guests, particularly those with disabilities or mobility issues.
Located atop a charming pub, Fox Connaught London ExCel offers a unique experience unlike any other hotel. Nestled in a historic building amid modern developments, the hotel exudes an old-world charm with its quirky and cozy style. Guests appreciate the character of the lovely old building, which provides a comforting and enjoyable stay. While the property could benefit from some updates and renovations, its distinct atmosphere and boutique aspirations make it a memorable choice for visitors seeking character over luxury.
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Location
Breakfast
However, there are frequent mentions of issues regarding breakfast availability. Some guests were disappointed to find that despite the breakfast being advertised or included in the booking, there was none offered during their stay. The service generally starts at 8:00 AM, which posed a challenge for early travelers. There were also complaints about the lack of variety with some finding the options too plain or wishing for a more comprehensive breakfast service. Others had to seek breakfast at nearby hotels, sometimes noting additional costs, which detracted from the overall experience.
Moreover, logistical hitches like no hot water for showers and a lack of nearby convenience stores exacerbated the dissatisfaction for some guests, especially those who found the absence of breakfast inconvenient. Despite these inconsistencies, the positive aspects of the breakfast experience—when available—show that the establishment has potential, albeit with room for improvement in consistency and service timing.
Dinner
Rooms
Despite some rooms being compact or basic, they are generally equipped with all necessary amenities and many guests appreciated the quiet and cozy atmosphere. Some accommodations might seem dated and a few rooms could benefit from renovations. However, the overall cleanliness and comfort appear to consistently meet guest expectations.
The location of the hotel is frequently praised, especially its convenience for events at the ExCeL center. The attached pub receives positive remarks for its pleasant environment and surprisingly high-quality food, making it an added perk for guests. While there are occasional mentions of minor issues, such as small bathrooms or dated facilities, the friendly staff and the value for money generally ensure a satisfying stay.
Beds
Cleanliness
However, there are notable negative aspects that might impact one's stay. Numerous reviews mentioned issues in the bathrooms, including mould, rust and unpleasant smells. The cleanliness of carpets, both under the bed and in the stairwells, was frequently criticized with mentions of filthy and damp conditions. Some guests noted the presence of cobwebs, dust and even unhygienic elements such as toe nail clippings.
While there were satisfactory cleaning remarks, the inconsistency highlighted by guests, such as stained towels and bedding, suggests a need for improved housekeeping standards. The building itself, despite being described as characterful and convenient, shows signs of age with mentions of a necessary refurbishment.
In summary, while some guests have pleasant experiences with clean rooms and a welcoming environment, others have encountered problems that indicate a lack of consistent cleaning practices, particularly in the bathrooms and carpets.
Staff
Despite a few mentions of less proactive behavior and occasional disinterest, the majority of reviews point to a team that is polite, courteous and efficient. Some guests mention instances where staff members carried luggage or lent out personal items like chargers, adding a personal touch to their service. The overall sentiment reflects a welcoming atmosphere with cheerful and engaging interactions dominating guest experiences.
In summary, while there are minor inconsistencies, the staff at Fox Connaught London ExCel largely succeed in creating a positive and enjoyable stay for their guests through their friendliness, helpfulness and professionalism.
Wi-Fi
Parking
Accessible
However, the hotel faces significant challenges in terms of accessibility. Notably, the property lacks an elevator, making it difficult for guests with mobility issues or heavy luggage to access rooms on higher floors. Many reviews mention steep, narrow stairs as a major hindrance, creating unsafe conditions for those needing assistance. Additionally, the hotel appears to be understaffed with no available contact number for emergencies and reports of insufficient staff to assist hotel residents, especially those requiring help with wheelchairs or stairs.
Further complicating matters is the presence of a gate in the morning that prevents easy exit towards the pub side, which guests are not informed about. The noise from the pub, playing loud music late into the night, adds another layer of discomfort.
In summary, while the hotel's location and ground floor accessibility are commendable, significant improvements are needed to make it a truly accessible and safe option for all guests, particularly those with disabilities or mobility issues.
Boutique-Style
No, Fox Connaught London ExCel doesn't have any pool.
No, a spa isn't available at Fox Connaught London ExCel.
No, Fox Connaught London ExCel doesn't allow dogs.
Yes, parking facilities are available at Fox Connaught London ExCel.
No, Fox Connaught London ExCel doesn't have a gym.
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