London, 1 Hammersmith Road51.49588,-0.208201(Show on Map)
9.0
Excellent
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Hand & Flower hotel in London stands out as a superb choice for travelers seeking a blend of charm, comfort, and convenience. Nestled in a prime location near Kensington Olympia Tube Station and right across from the Olympia exhibition center, it offers easy accessibility to Hammersmith Apollo and central London attractions, making it ideal for event attendees and tourists alike. Guests consistently praise the hotel's welcoming staff, cleanliness, and delightful breakfast experience.
The breakfast is a particular highlight, offering a diverse and fresh selection, with attentive service and options catering to various dietary preferences, including vegan choices. Dinner at the pub downstairs is equally praised for its welcoming ambiance and tasty offerings, served in either communal areas or directly to rooms for convenience. Despite slight wear in communal areas, the dining experience remains satisfying and well-regarded.
Rooms at Hand & Flower provide a cozy retreat, often exceeding guests' expectations with their spaciousness and stylish decor. The beds are described as exceptionally comfortable, contributing to a restful night's sleep. Family rooms are well-received for their practicality and comfort, accommodating groups with ease. The overall hotel ambiance is enriched by period features and thoughtful touches like quality coffee and artisan chocolates, enhancing the charming experience.
Cleanliness throughout the hotel is commendable, with modern bathrooms and spotless rooms adding to guest satisfaction. While a few areas may require minor updates, the high standards of cleanliness and inviting decor create a pleasing atmosphere. The staff's friendly and attentive service significantly enhances the overall experience, with specific team members often receiving accolades for their exceptional hospitality, making guests feel right at home.
Despite occasional connectivity issues with the free Wi-Fi and some minor inconveniences like the lack of in-room phones, the Hand & Flower largely delivers on its promise of comfort and convenience. The blend of charming features, excellent service, and quality amenities positions it as a delightful choice for those seeking to enjoy a pleasant and memorable stay in London's vibrant west side.
Categories
Luxury
Nightlife
Small
Room Types
Luxury Double RoomWith a stylish, modern decor, this room offers a king-sized bed, media hub and a smart TV. The modern bathroom includes free toiletries.
Luxury SuiteThe best room in the house, this spacious pad includes a kitchenette and a work/dining area. It offers a king-sizes bed, iPod docking station and a smart TV.
Luxury Family Room (2 Adults + 2 Children)With a modern bathroom, this spacious room offers a coffee machine and an electric kettle. Other facilities include an iPod docking station and a smart TV.
Luxury Twin RoomWith quality linens, this room offers a media hub and a smart TV. The modern bathroom includes free toiletries.
Guest Reviews
9.0
Excellent
Review Summaries
Location
Nestled in an enviable location, the Hand & Flower offers guests an ideal base for exploring London's vibrant west side. This charming hotel, with its authentic facade and home-like feel, is perfectly positioned for those attending events at Olympia, being just across the road from the exhibition center and a mere two-minute stroll from Kensington Olympia Tube Station. Visitors praise the proximity to Hammersmith Apollo and the seamless access to central London via convenient transport links. Situated in a quiet residential area but only a short subway ride from main tourist attractions, guests can enjoy the best of both worlds. In addition to its strategic location, the hotel is applauded for its welcoming staff, cleanliness, and a delightful breakfast experience, making it an exceptional choice for travelers. Whether you're in town for the Olympia events or simply exploring nearby eateries and attractions, the Hand & Flower's superb location and boutique charm ensure a pleasant stay.
Breakfast
The breakfast experience at Hand & Flower emerges as a highlight for guests, consistently praised for its quality and variety. Descriptions such as "incredible," "beautiful," and "fantastic" frequently surface in reviews, reflecting the overall satisfaction with the morning offerings. Guests enjoy the opportunity to choose from a diverse menu, featuring classic English breakfast items and eggs benedict, alongside a cold buffet for those preferring lighter fare. The à la carte selection is noted for being freshly cooked to order, ensuring both quality and freshness. The breakfast service is complemented by attentive and friendly staff, enhancing the overall dining experience. Although there is a rare mention of inconsistency on one occasion, the overwhelming sentiment is positive, with guests appreciating the inclusion of breakfast with their stay. The presence of vegan options and a warm atmosphere add to the appeal for diverse dietary preferences. Overall, breakfast at Hand & Flower is frequently described as delicious, superb, and worth returning for, reinforcing its position as a memorable aspect of a stay at this establishment.
Dinner
At the Hand & Flower, guests can enjoy a delightful dining experience that consistently leaves a positive impression. The pub downstairs is noted as a welcoming and airy spot, the ideal setting for savoring a lovely evening meal. Diners frequently highlight the dinner menu for its good selection and tasty offerings, with food being described as delicious, plentiful, and of good quality. Guests particularly appreciate being served tasty meals directly to their rooms, enhancing their stay with convenient and enjoyable dining options.
While the communal areas and bedrooms are noted as showing some signs of wear, the clean environment in the tiny bathrooms is appreciated. The helpful staff further contribute to a satisfying dining experience, ensuring that both dinner and breakfast are enjoyable. Many visitors have had the opportunity to dine well at the pub-restaurant on the ground floor, confirming consistently high standards in food preparation and service. Overall, the Hand & Flower presents itself as a solid choice for guests seeking a pleasant hotel dining experience.
Rooms
Hand & Flower hotel offers a charming retreat for travelers seeking comfort and tranquility in the bustling city of London. The newly refurbished rooms are frequently praised for their cozy and welcoming ambiance, with guests highlighting the superb comfort of the beds and the high standard of cleanliness throughout the spaces. Visitors repeatedly appreciate the spaciousness of the rooms, which are often larger than expected, particularly considering London's typical hotel offerings. The décor is stylish and the furnishings well-appointed, providing a warm and inviting environment.
Family rooms, designed to accommodate groups efficiently, are notably well-received. Families find them ideal for accommodating two adults and two children, offering solid bunk beds, a sofa area, and a generously sized king bed for added comfort. Guests also enjoy the peace and quiet of the rooms despite the hotel's central location, ensuring a restful night's sleep after a day of exploring the city.
The hotel staff receive consistent praise for their friendly and welcoming demeanor, enhancing the overall guest experience. The authenticity of the hotel adds to the appeal, boasting attractive period features and a characteristic London feel. Rooms come equipped with all the necessary amenities, including a good selection of teas and coffees, enhancing the convenience and comfort of the stay.
While some rooms might need minor improvements in certain areas, the overall feedback remains highly positive. The blend of spacious, airy rooms with lovely views positions Hand & Flower as a delightful choice for those looking to enjoy a cozy and pleasant stay in London.
Beds
Nestled in the heart of the city, the Hand & Flower hotel offers guests an exceptional stay, particularly when it comes to a good night's sleep. Renowned for its comfortable accommodations, visitors consistently highlight the unparalleled comfort of the beds, describing them as incredibly comfortable, solid, and often spectacular. The bedding is always clean and fresh, enhancing the restful experience that guests rave about. Rooms are noted for their spaciousness and peacefulness, allowing for a serene retreat after a busy day. Additional perks such as large baths, dual showers, and high-quality coffee makers in the rooms add to the overall positive experience. With friendly staff and a great breakfast to start the day, guests are sure to leave with a sense of satisfaction, looking forward to their next visit.
Cleanliness
Hand & Flower impresses visitors with its high standards of cleanliness and charming atmosphere. Many guests consistently highlight the spotless conditions, noting the immaculately kept rooms and modern bathrooms. Despite some minor criticisms regarding certain areas that may require updates, the rooms themselves are often described as beautifully decorated, spacious, and featuring comfortable beds. The bathrooms, although sometimes small, are frequently praised for their cleanliness and efficiency. Guests also appreciate the exceptionally clean linens and daily fresh towels. A hearty, impeccable breakfast adds to the positive experience, complemented by friendly and welcoming staff. While the communal areas may appear a bit worn, the overall consensus is that the hotel's cleanliness and comfort create a pleasing stay. The stylish and classic decor further enhances the inviting ambiance, making Hand & Flower a favorable option for those seeking comfort and cleanliness in a central location.
Staff
The Hand & Flower hotel shines brightly in the realm of hospitality, consistently receiving high praise for its outstanding staff. Guests repeatedly highlight the team as exceptionally friendly, welcoming, and attentive. The staff are noted for their warmth, impeccable service, and readiness to go above and beyond to ensure a comfortable and delightful stay for every visitor.
Particular commendation is given for their ability to make guests feel right at home, from check-in to check-out, often surpassing expectations with their helpfulness and courteous nature. Management also receives accolades, with individual team members like Jazz, Matthew, and Carlos frequently recognized for their exceptional service. The staff's supportive and cheerful demeanor extends to every interaction, making for a genuinely enjoyable hotel experience. Whether through a friendly chat or attending to every need, the openness and humor of the Hand & Flower team leave a lasting impression, ensuring travelers feel well looked after and eager to return.
Wi-Fi
The Hand & Flower offers complimentary Wi-Fi to its guests, which has been described as very good by some. However, there are mixed experiences with the internet connection not being consistent for everyone. While there might be occasional blips in connectivity, the positive aspects of staying at this hotel are noteworthy, such as the exceptionally clean rooms and well-maintained bathrooms. The helpfulness of the staff, especially Matthew, enhances the stay, making it memorable. Despite these highlights, guests should be aware that there is no phone in the rooms to contact reception, and one must go down the stairs for assistance, which could present an inconvenience for some.
Luxury
The Hand & Flower offers a stay with a blend of charm and elegance, set against the backdrop of a beautifully preserved building that showcases attractive period features. Guests commonly highlight the delightful little touches, such as artisan chocolates and quality coffee in the rooms, which add a touch of class and make the experience feel special. The rooms are often described as spacious, stylish, and cozy, creating a comfortable and inviting atmosphere. Guests appreciate the cleanliness and the warm service provided by lovely staff, making each visit welcoming and pleasant. Breakfast receives high marks for its quality, leaving a brilliant start to the day.
However, not all guests felt the luxury matched the description, with some noting that certain areas, like the wallpaper and skirting, could use some attention. While the hotel has maintained a level of charm and comfort, a few reviews suggest that updates are necessary in certain rooms to truly meet the luxury standard promised. Despite this, the overall ambiance and thoughtful details contribute to a positive experience for many visitors.
FAQ
No, Hand & Flower doesn't have any pool.
No, a spa isn't available at Hand & Flower.
No, Hand & Flower doesn't allow dogs.
No, parking facilities aren't available at Hand & Flower.
