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Hilton London Metropole

London , 225 Edgware Road (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton London Metropole is a great choice for travelers looking for a prime location in London. Guests appreciate the easy access to public transportation and local shops and restaurants. The breakfast buffet is highly rated for its variety and quality, although some guests wish it was included in the price of their stay. The rooms offer a mix of experiences with some guests loving the modern and spacious layouts while others found them outdated and in need of maintenance. However, the hotel is generally clean and comfortable with friendly and helpful staff who speak multiple languages. Families can take advantage of the spacious family rooms and family-friendly features, although some guests have reported issues with outdated rooms and uncooperative staff. The beds have received mixed reviews, but overall the hotel offers fair quality rooms at a competitive price. Despite some negative issues, the Hilton London Metropole is a great four-star hotel option in London with excellent facilities and services.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Is there an extra charge?
Yes, £ 35.00 per booking

Is there a maximum weight of dogs accepted?
Yes, 75 Lbs

Answers last updated by Hilton London Metropole

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind

Are assistance/guide dogs allowed in the hotel/accommodation? Yes

Answers last updated by Hilton London Metropole

Hotel with Gym

4-Star Hotel

Room Types

Twin Room Contemporary-style air-conditioned room with LCD TV, work desk, minibar and alarm clock/radio. The maximum room occupancy is 2 people. The room cannot accommodate a rollaway bed.

King Room Each room features an en suite bathroom with luxury toiletries, a 32-inch flat-screen TV, and a work desk. The maximum room occupancy is 2 people. The room cannot accommodate a rollaway bed.

Superior Queen Room with Two Queen Beds A spacious air-conditioned room featuring 2 queen-size beds, a 32-inch LCD TV and an en suite bathroom. Large windows, a working and relaxation area, and on-demand movies are also available.

Superior King Room Spacious room with separate working area and air conditioning. Furnished in vibrant and fresh colours has large windows and a king-size bed. Features a work desk, an easy chair, and on-demand movies on the 32-inch LCD TV, along with high-speed internet access.

Superior Family Room Spacious room with separate working area and air conditioning. Furnished in vibrant and fresh colours has large windows, 2 queen-size beds and a sofa bed. Features a work desk, an easy chair, and on-demand movies on the 32-inch LCD TV, along with high-speed internet access.

Executive King Room Stylish room with a king-size bed decorated in cool, calm tones. Features complimentary Executive Lounge access. Includes high-speed internet access (fee applies), an ergonomic chair, easy chair, and a marble bathroom. The Executive Lounge offers complimentary continental breakfast, afternoon tea, and evening canapés along with a selection of drinks throughout the day. The Executive Lounge is located in the East Wing. It also benefits from comfortable seating areas, flat-screen TVs, magazines and newspapers to help guests to unwind. Dedicated team members can help with check-in and check-out plus concierge services. Complimentary computers and printers are also available. The maximum room occupancy is 2 people. The room cannot accommodate a rollaway bed.

Queen Room This double room is air-conditioned and has a TV, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

Deluxe King Room Air conditioning, a tea and coffee maker and heating are available in this double room. The unit has 1 bed.

Deluxe King Room with City View This double room is air-conditioned and features a tea and coffee maker and heating. The unit offers 1 bed.

King Suite The spacious suite provides air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Queen Room - Accessible This double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

Octagon King Suite The spacious air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

Executive King Suite The unit has 1 bed.

Executive King Room with Interior View The double room features air conditioning, a tea and coffee maker and heating. The unit has 1 bed.

About Hilton London Metropole

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Guest Reviews

7.6

Good

Location

Hilton London Metropole boasts a prime location, according to its guests. With easy access to public transportation, including multiple subway lines and bus stops, the hotel is perfect for sightseeing and exploring all that London has to offer. The hotel is conveniently located near Paddington Station and Edgware Road underground for easy access to other areas of the city. Several guests complimented the hotel's great connections and proximity to local shops and restaurants. Additionally, the hotel offers a great view of the city, making it an ideal location for a short visit to London. Overall, guests love the hotel's location and find it to be the perfect home base for exploring the city.

Breakfast

Guests of the Hilton London Metropole hotel were pleased with the breakfast offerings, describing the buffet as "amazing," "excellent," and "top notch." The variety of breakfast options was appreciated, as guests could choose something to eat to their tastes. While the breakfast area could be busy, staff worked efficiently to manage the crowds. Some guests wished breakfast was included in the price of their stay, while others felt it was too expensive to justify. Overall, the breakfast service was a highlight for many with clean rooms and a convenient location to tube stations and restaurants.

Rooms

The Hilton London Metropole offers a mix of room experiences. Guests have had some amazing experiences with the rooms, loving their size and cleanliness and enjoying the facilities. The hotel has some lovely modern rooms as well as family-friendly rooms with three large beds. The executive lounge and air conditioning worked well and the maids were friendly and helpful. Some rooms had gorgeous views of the city. However, some rooms were a bit worn out and outdated with old bathrooms and carpets, dust and disrepair. There were some complaints about housekeeping and broken amenities like fridges and wardrobes. Some family rooms were small for larger parties and parking was difficult with reports of damage. Some guest rooms were plagued with insects, clogged bathtub drains and uncomfortable beds. Additionally, some guests reported feeling misled by the room pictures on the website. Despite these negative issues, some guests found the location to be great, near Paddington and Edgeware stations. Overall, while some guests experienced less-than-ideal conditions, many found the hotel to be clean and comfortable with a perfect location.

Beds

The Hilton London Metropole has received mixed reviews regarding their beds with some mentioning discomfort and noise. However, many guests raved about the cleanliness and comfort of the beds, even calling them cozy and amazing. The hotel offers big rooms with multiple beds, making it perfect for families. While some guests had issues with check-in and staff, others praised the friendly and helpful service. The hotel's location is also a plus with easy access to Paddington and Edgeware stations. Overall, the Hilton London Metropole offers fair quality rooms with comfortable beds at a competitive price.

Cleanliness

The Hilton London Metropole offers a pleasant and clean stay with many guests praising the hotel's modern and stylish appearance. The rooms are generally well-maintained with comfortable beds and large, spacious layouts. The staff are friendly and helpful and the location is ideal for accessing nearby tube stations and restaurants. While there were some reports of dirty or worn-out rooms, these appeared to be isolated incidents and didn't detract from the overall impression of the hotel's cleanliness. Some guests noted issues with cleaning, such as uncleaned rooms or poor maintenance, but these were relatively rare and generally addressed promptly by the staff. Overall, the Hilton London Metropole provides a reliably clean and comfortable stay for travelers seeking a top-quality experience.

Staff

The staff at the Hilton London Metropole have received rave reviews from guests! Many have commended their friendliness and helpfulness, saying that they went above and beyond to make their stay enjoyable. Guests have also praised the bilingual staff who were able to speak Italian, French, Hebrew and more. But not everyone felt the same way with a few guests reporting that certain members of staff were unfriendly or uncooperative. Regardless, the majority of guests agreed that the staff were fantastic and made their stay memorable. The hotel's housekeeping and concierge teams were specifically mentioned as being excellent and reception staff were praised for their efficiency. Overall, the staff seem to be a standout feature of this hotel with many guests saying they would return thanks to the excellent service they received.

Family

If you're planning a family city break in London, the Hilton London Metropole can offer a great base for exploring. Families can take advantage of the spacious family rooms with three large comfortable beds to accommodate everyone. The hotel also offers a range of family-friendly features, including an Easter egg hunt and a friendly pet policy. Guests enjoyed exploring the city with their kids and appreciated the easy access to public transport from the hotel's central location. The breakfast was pricey, but highly rated for its quality and suitability for families. Some reviewers did mention issues with outdated family rooms or difficulties with staff, so it's worth double-checking your booking before you arrive. Overall, the Hilton London Metropole is a great choice for families looking for spacious rooms, helpful staff and a convenient base for exploring London.

4 Star

When looking for a hotel to stay at in London, the Hilton London Metropole is a great choice. Many guests have praised the hotel's excellent and very good facilities and services. The beautiful hotel is also appreciated for its affordable prices. While some guests have noted issues with the family rooms being old and dirty, the majority of the rooms and facilities are updated and comfortable. Some guests have found that certain areas of the hotel were a bit of a walk, such as the west tower rooms and nearest exit, but ultimately it did not detract from their lovely weekend stay. Overall, the Hilton London Metropole is a great four-star hotel option in London.

No, Hilton London Metropole doesn't have any pool.

No, a spa isn't available at Hilton London Metropole.

Yes, Hilton London Metropole welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Hilton London Metropole.

Yes, Hilton London Metropole has a gym.

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