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London Marriott Hotel County Hall

London , London County Hall, Westminster Bridge Road (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe London Marriott Hotel County Hall is a top choice for travelers visiting London due to its excellent location right on the South Bank of the Thames, just steps away from major sights like the London Eye and Big Ben. Guests appreciate the hotel's proximity to popular tourist attractions, making it easy to walk to most places. The rooms are elegant and modern with amazing views of Westminster and the staff is fantastic and always available to help. The hotel's cleanliness is also highly praised with efficient, friendly and helpful staff who keep the hotel spotlessly clean. While the breakfast experience is mixed, some guests found it to be excellent and enjoyable with a pleasing range of choices, delicious food and lovely dining space. The hotel's dining options are plentiful with a variety of on-site choices available, although some guests found the dinner menu to be limited or expensive. The hotel's swimming pool and fitness center are also highly praised, although some guests felt that the wellness facilities could use some updates. Families staying at the hotel can enjoy various activities suitable for kids and the hotel's family suites provide ample space for everyone. The beds at the hotel are exceptionally comfortable, making for a good night's sleep. Overall, the London Marriott Hotel County Hall exudes a sense of luxury and self-worth that has left many visitors impressed, despite its high cost.
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Business Hotel

In close proximity to Waterloo Station and with a central and very convenient location, this 5-star hotel is an ideal place for business travellers who find themselves in London. Apart from its central location, the hotel also offers 12 modern and well-equipped meeting rooms, expert staff that can help you better organise your meeting, catering options and a luxurious atmosphere that will make any business event a certain success.

Hotel with Pool Lap Lanes

Situated within the iconic London Marriott Hotel County Hall, the Fitness Center represents a peaceful retreat amid the bustling city. As part of its comprehensive offerings, the center houses an indoor pool, beautifully lit by natural daylight, offering guests an opportunity for both vigorous exercise and serene relaxation.

This delightful indoor pool comes equipped with designated lap lanes, providing a controlled environment for guests who wish to maintain their regular swim routine or engage in a heart-pumping workout. For those in pursuit of a more leisurely experience, the pool's warm water invites a tranquil swim or a peaceful float. Complementing the pool, there are also loungers available, perfect for taking a breather or spending a moment of relaxation. In essence, the indoor pool at London Marriott Hotel County Hall offers an inviting balance of fitness and tranquility.

Luxury Hotel

Historic Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Spa facilities:

Indoor pool(s)

Sauna(s)

Fitness area

Spa facilities opening hours: Mon-Thu: Closed, Fri-Sun: 10:00am-6:00pm

Spa services:

Facial treatments

Body treatments

Signature massage

Answers last updated according to the official website.

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Deluxe King Room Deluxe room with one king bed. This room also features tea/coffee making facilities, a flat-screen TV and luxury bedding which includes a down mattress topper, comforter and pillows.

King Room with River View Spacious rooms with views across the River Thames, featuring a king sized bed, a flat-screen TV and luxury bedding with down mattress topper, duvet and pillows.

Superior King Room with View of Big Ben Spacious rooms with views of Big Ben across the River Thames, featuring a king sized bed, a flat-screen TV and luxury bedding with down mattress topper, duvet and pillows.

Suite with River View and Lounge Access The MClub lounge is situated on the 5th floor, with a unique setting overlooking the River Thames and Big Ben. Upgrade to exclusive access to the M Lounge and experience: daily breakfast in our beautiful Library, all day snacks and soft drinks, house wine, beer and spirits, canapes served in the evenings, and more.

Suite with Balcony and Lounge Access The MClub lounge is situated on the 5th floor, with a unique setting overlooking the River Thames and Big Ben. Upgrade to exclusive access to the M Lounge and experience: daily breakfast in our beautiful Library, all day snacks and soft drinks, house wine, beer and spirits, canapes served in the evenings, and more.

Westminster Suite with Lounge Access The MClub lounge is situated on the 5th floor, with a unique setting overlooking the River Thames and Big Ben. Upgrade to exclusive access to the M Lounge and experience: daily breakfast in our beautiful Library, all day snacks and soft drinks, house wine, beer and spirits, canapes served in the evenings, and more.

Executive Room with Lounge Access The MClub lounge is situated on the 5th floor, with a unique setting overlooking the River Thames and Big Ben. Upgrade to exclusive access to the M Lounge and experience: daily breakfast in our beautiful Library, all day snacks and soft drinks, house wine, beer and spirits, canapes served in the evenings, and more.

Double Room with Two Double Beds and River View This double room has air conditioning, minibar and bathrobe.

Deluxe Double Room with Two Double Beds This non-smoking family room has soundproofing, and air-conditioning. Connecting rooms are available, subject to availability and by prior arrangement.

Executive, Guest room, 2 Double, Sofa bed The MClub lounge is situated on the 5th floor, with a unique setting overlooking the River Thames and Big Ben. Upgrade to exclusive access to the M Lounge and experience: daily breakfast in our beautiful Library, all day snacks and soft drinks, house wine, beer and spirits, canapes served in the evenings, and more.

About London Marriott Hotel County Hall

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Guest Reviews

8.4

Very Good

Location

Located right on the South Bank of the Thames, the London Marriott Hotel County Hall is in a prime spot for exploring the city. Guests rave about the hotel's excellent location, just steps away from major sights like the London Eye and Big Ben. The view of the River Thames at night is simply spectacular. It's also conveniently close to public transportation with the Westminster tube station just a 4-minute walk away. Many guests appreciated the hotel's proximity to popular tourist attractions, making it easy to walk to most places. Despite its central location, guests found their rooms to be quiet and comfortable. Overall, the hotel's location and facilities make it a top choice for travelers visiting London.

Breakfast

The breakfast experience at London Marriott Hotel County Hall appears to be a mixed bag with several guests having contradicting opinions. Some guests were disappointed with the limited options, such as a lack of pastries and fruits and the absence of a buffet breakfast. However, others found the breakfast to be excellent and enjoyable with a pleasing range of choices, delicious food and lovely dining space. American pancakes were a hit with at least one family. Guests were also pleased with the attentive service provided by the staff, even though some faced long wait times for their food. Some guests mentioned the overcooked eggs or omelettes, while others praised the overall quality of the meals. Overall, while some guests might find the breakfast to be expensive or not worth the money, others were delighted with the excellent breakfast choices and superb quality of the food served.

Dinner

If you're staying at the London Marriott Hotel County Hall, dining options are plentiful with a variety of on-site choices available. Reviews of the hotel's restaurants and room service were mixed, but those who had a positive experience praised the quality of the food. Dishes were described as top class and great, although some were put off by the high prices or limited variety on the dinner menu. Gillrays restaurant, in particular, received some negative feedback with diners saying that the food and experience were disappointing. For those looking for late-night bites, note that no food is available after 11 pm. Room service was also a hit or miss with reports of it not functioning properly or delivering food in paper dishes. Overall, while some guests found the dining experience lacking, others were more positive, so it's worth exploring different options to find what suits you best.

Rooms

London Marriott Hotel County Hall offers elegant and modern rooms with amazing views of Westminster. The rooms are equipped with everything you need, from comfy beds to complimentary toiletries, making your stay comfortable and relaxed. The staff is fantastic and always available to help. The location of the hotel is also excellent and the rooms are very spacious with some offering breathtaking views of the river. Although there were some maintenance issues in some rooms, guests generally found them to be exceptionally clean and well-stocked. However, some guests felt let down by their rooms with some being too small, dull or lacking a bath. Overall, guests enjoyed the well-restored rooms, friendly staff and fantastic views, making their stay enjoyable and unforgettable.

Beds

The beds at the London Marriott Hotel County Hall have received high praise from its guests with comments such as "exceptionally comfy," "really comfortable," and "super clean and comfortable." Guests have described the bedding as top-notch and "voorzien van goede bedden." Some guests have mentioned that the beds could be more comfortable or the pillows of better quality, but overall guests seem very satisfied with the bedding quality. One guest mentioned that the beds were a little small for two adults, but others have reported the beds being "very comfortable." If a good night's sleep is a priority for your travels, this hotel should be on your list.

Cleanliness

London Marriott Hotel County Hall has received excellent feedback from guests about the cleanliness of the hotel. Many guests praised the hotel's efficient, friendly and helpful staff who keep the hotel spotlessly clean. The rooms were described as lovely, large and immaculate with pleasant decoration and elegant furnishings. The swimming pool was noted for its pristine condition. One guest commented that the hotel was "immaculately clean" and that the staff were fantastic. Although a few guests mentioned minor issues such as stains on the carpet or a lack of towels, overall, travelers were very satisfied with the hotel's high cleanliness standards.

Staff

London Marriott Hotel County Hall boasts of a friendly and warm staff that go above and beyond to make guests feel welcome. Many reviews mention the helpful and polite staff. The hotel employs a number of Brazilian-speaking staff and guests appreciate their presence. The customer service is top-notch and guests often receive kind gestures from the staff. Some guests have singled out specific staff members like Barry, Eyad, Colline and Dominika who were exceptionally helpful and attentive. There are very few negative comments, but some guests have complained of slow service and a few instances of staff being uninformed or unprofessional. Overall, the staff is friendly, helpful and professional making your stay at London Marriott Hotel County Hall a pleasant experience.

Spa

The London Marriott Hotel County Hall boasts an amazing swimming pool and fitness center with many guests complimenting its size and cleanliness. While some mentioned that the sauna was separated by gender, others felt that the leisure amenities were not specifically designed for couples to share. However, the staff received high praise for their friendliness and warmth, especially the lady in charge of the spa and pool. While some mentioned that the wellness facilities could use some updates, overall, guests seemed to thoroughly enjoy the hotel's swimming pool and fitness center.

Pool

The London Marriott Hotel County Hall has a great swimming pool according to guests who have stayed there. The pool is clean, huge and great for swimming in. There were a few negative reviews mentioning that the pool was old-fashioned and freezing and some felt that the swimming pool area needed updating. However, guests found the lady in charge of the pool to be very friendly and welcoming. The pool could use a hot tub, according to some reviewers. Others found it hard to locate the pool without a map or compass. Despite a few minor setbacks, the majority of guests enjoyed the amazing swimming pool at the London Marriott Hotel County Hall.

Family

Families staying at the London Marriott Hotel County Hall can enjoy various activities suitable for kids. The hotel's location is conveniently near the London Aquarium, an excellent place to visit with children. The hotel's staff also goes above and beyond to make special occasions memorable for families. For instance, a happy birthday dessert was a nice touch for a daughter's 18th birthday celebration. The hotel has a passport book that guests can use to find items around the premises and a teddy serves as a prize. The hotel also provides balloons for little ones. Reviews attest to the hotel's family-friendliness, particularly family suites, which provide ample space for everyone. However, some families found the family room to be too small and inconvenient for four adults. Notably, the hotel is Ottimo per famiglie, according to one review.

5 Star

The London Marriott Hotel County Hall receives exceptional reviews from guests for its facilities and services. The view and location are unbeatable and the overall experience is described as magical. However, some guests feel that the breakfast is disappointing and the SPA and Pool do not meet the standard of a 5-star hotel. The hotel is expensive and some guests expected more amenities for the price. Despite these criticisms, most guests agree that the hotel lives up to its 5-star rating and is the best hotel they have visited.

Historic

The London Marriott Hotel County Hall receives highly positive guest reviews for its breathtaking views of the river Thames, the Houses of Parliament and the London Eye. Its central location makes it an ideal spot to explore the city, as it is situated near several popular tourist attractions. Guests appreciate the hotel's historic significance with some mentioning that they had the opportunity to stay in the same building where the Greater London Council once worked. While some guests note that the services are not quite on par with a five-star hotel, they still rave about the lovely building and its unique charm. For those looking for a memorable stay in a historic landmark, the London Marriott Hotel County Hall delivers with its stunning views and nostalgic feel.

Luxury

The London Marriott Hotel County Hall has been praised for its luxurious facilities, beautiful decor and stunning views of the Thames and Big Ben. Guests describe the hotel as imposing, well-maintained and centrally located. The staff are amazingly friendly and the Molton Brown shower gel and shampoo was a bonus touch. However, it is acknowledged that the hotel is quite expensive with some guests feeling that it may not be worth the high cost. Despite the price, the hotel exudes a sense of self worth and luxury that has left many visitors impressed.

Yes, London Marriott Hotel County Hall has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at London Marriott Hotel County Hall. For more information, read the answers to the Spa questionnaire

No, London Marriott Hotel County Hall doesn't allow dogs.

Yes, parking facilities are available at London Marriott Hotel County Hall.

Yes, London Marriott Hotel County Hall has a gym.

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