Prince Regent Hotel Excel London
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Summary of reviewsThe Prince Regent Hotel Excel London emerges as a commendable choice for travelers, particularly those attending events at the nearby Excel Centre. One of its most praised attributes is its strategic location, which offers quick and easy access to the Excel Centre, the O2 Arena and London City Airport. The convenience of public transport links, such as nearby bus stops, DLR and tube stations, ensures easy travel across London, despite the slightly less appealing residential surroundings.
The breakfast service is another highlight, frequently described as delicious and prepared with quality and freshness. Guests appreciate the made-to-order offerings, including traditional English breakfasts and fresh fruit, complemented by attentive and friendly breakfast staff. While some mention a desire for more variety, the inclusion of breakfast with the room enhances the overall value of the stay.
Guest rooms at the hotel are often described as clean, comfortable and well-maintained with the added bonus of daily cleaning services. Although some guests found the rooms smaller than expected and encountered occasional maintenance issues, the general sentiment leans positively towards the cleanliness and comfort provided.
The high standard of cleanliness throughout the hotel is consistently praised with spotless linens and well-maintained bathrooms contributing to the overall sense of order and tidiness. Friendly and efficient housekeeping staff further enhance the welcoming atmosphere of the hotel.
The hotel staff receive accolades for their exceptional customer service, characterized by friendly, helpful and accommodating behavior. The front desk personnel, in particular, are frequently mentioned for their responsiveness and willingness to go the extra mile, significantly contributing to positive guest experiences.
WiFi at the hotel is generally reliable and well-received with many guests appreciating the complimentary and accessible connection throughout the property. Occasional issues with signal strength are reported but do not overshadow the overall positive feedback.
Parking at the Prince Regent Hotel Excel London is another well-regarded feature. Guests value the secure and free parking options, which include on-street parking and spaces within a locked compound. While there are some concerns about limited space, the free and secure parking adds considerable value for those traveling by car.
The hotel is also recognized for its family-friendly atmosphere with attentive staff, spacious family rooms and various complimentary amenities aimed at ensuring a comfortable stay for families with children.
Beds at the hotel receive positive remarks for their comfort, cleanliness and overall ability to provide a good night's sleep, despite occasional mentions of inconsistencies in mattress firmness.
For business travelers, the Prince Regent Hotel Excel London offers good value, a convenient location near key business venues and reliable WiFi. The hotel staff are noted for their helpfulness in accommodating business-related needs, including baggage storage during events.
Accessibility is another strong suit with good public transport connections, accessible facilities and a generally safe environment, catering well to guests with disabilities.
The boutique style of the Prince Regent Hotel Excel London offers a unique and modern charm with stylish and clean decor that contributes to a pleasant stay despite minor dated elements. Overall, its blend of strategic location, superb service, cleanliness and comfortable amenities makes it a highly recommended choice for various types of travelers visiting London.
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The breakfast service is another highlight, frequently described as delicious and prepared with quality and freshness. Guests appreciate the made-to-order offerings, including traditional English breakfasts and fresh fruit, complemented by attentive and friendly breakfast staff. While some mention a desire for more variety, the inclusion of breakfast with the room enhances the overall value of the stay.
Guest rooms at the hotel are often described as clean, comfortable and well-maintained with the added bonus of daily cleaning services. Although some guests found the rooms smaller than expected and encountered occasional maintenance issues, the general sentiment leans positively towards the cleanliness and comfort provided.
The high standard of cleanliness throughout the hotel is consistently praised with spotless linens and well-maintained bathrooms contributing to the overall sense of order and tidiness. Friendly and efficient housekeeping staff further enhance the welcoming atmosphere of the hotel.
The hotel staff receive accolades for their exceptional customer service, characterized by friendly, helpful and accommodating behavior. The front desk personnel, in particular, are frequently mentioned for their responsiveness and willingness to go the extra mile, significantly contributing to positive guest experiences.
WiFi at the hotel is generally reliable and well-received with many guests appreciating the complimentary and accessible connection throughout the property. Occasional issues with signal strength are reported but do not overshadow the overall positive feedback.
Parking at the Prince Regent Hotel Excel London is another well-regarded feature. Guests value the secure and free parking options, which include on-street parking and spaces within a locked compound. While there are some concerns about limited space, the free and secure parking adds considerable value for those traveling by car.
The hotel is also recognized for its family-friendly atmosphere with attentive staff, spacious family rooms and various complimentary amenities aimed at ensuring a comfortable stay for families with children.
Beds at the hotel receive positive remarks for their comfort, cleanliness and overall ability to provide a good night's sleep, despite occasional mentions of inconsistencies in mattress firmness.
For business travelers, the Prince Regent Hotel Excel London offers good value, a convenient location near key business venues and reliable WiFi. The hotel staff are noted for their helpfulness in accommodating business-related needs, including baggage storage during events.
Accessibility is another strong suit with good public transport connections, accessible facilities and a generally safe environment, catering well to guests with disabilities.
The boutique style of the Prince Regent Hotel Excel London offers a unique and modern charm with stylish and clean decor that contributes to a pleasant stay despite minor dated elements. Overall, its blend of strategic location, superb service, cleanliness and comfortable amenities makes it a highly recommended choice for various types of travelers visiting London.
Boutique-style Hotel
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
The Prince Regent Hotel Excel London is frequently praised for its strategic and convenient location, especially for those visiting the Excel Centre. Guests regularly highlight the ease of walking to the Excel Centre, often mentioning it's merely a 5 to 10-minute stroll, making it an ideal choice for attending events, conventions and exhibitions. Additionally, the proximity to other key spots like the O2 Arena and the London City Airport is also highly valued. The hotel's location offers excellent transport links with nearby bus stops, DLR stations and easy access to the tube, facilitating smooth travel to various parts of London, including central areas.
While some guests pointed out that the surrounding area isn't the most appealing, particularly mentioning that it's somewhat residential and far from the city's main attractions, the benefits of proximity to public transportation seem to outweigh these concerns. Many find the closeness to shops, takeaways and transport links like the DLR and Elizabeth Line very convenient.
The availability of free parking is another appreciated feature, adding to the overall positive experience of the location. Despite a few critiques regarding noise and the area's aesthetics, the majority consensus is that the Prince Regent Hotel Excel London offers a fantastic, well-connected location—perfect for those with business or events at the Excel Centre.
At the Prince Regent Hotel Excel London, breakfast generally receives high marks from guests. Visitors frequently commend the breakfast staff, often described as lovely, super kind and very attentive. The breakfast itself, which is usually complimentary, is well-received with many noting its quality and freshness.
Guests appreciate the made-to-order offerings, including freshly cooked eggs and a traditional English breakfast. Fruit bowls and a varied selection are available, adding to the positive feedback about the morning meal. Statements like breakfast was delicious and the breakfast was very good are common amongst guests, reflecting a consistent level of satisfaction.
While a few guests mentioned limited options and basic choices, the overall sentiment remains favorable with many finding the breakfast adequate or even excellent. The inclusion of breakfast with the room adds value to the stay, making it worth mentioning for prospective visitors.
In summary, the breakfast at Prince Regent Hotel Excel London is a highlight for many guests, praised for its quality, helpful staff and convenience, though some mention room for improvement in variety.
Guests of the Prince Regent Hotel Excel London have shared varied experiences regarding the hotel's rooms. On the positive side, several guests praised the rooms for being clean, comfortable and well-furnished. The rooms were often described as cozy and equipped with all necessary facilities, including comfortable beds and functional bathrooms. Some guests appreciated the spaciousness of their rooms, especially those with balconies offering pleasant views. Cleanliness was a recurring theme with many reviews highlighting daily cleaning and well-kept spaces.
However, there were notable concerns regarding room size. A large number of reviews mentioned that the rooms were smaller than expected with some describing them as tiny or cramped. Several guests felt the photos on the booking sites did not accurately represent the actual room sizes. Some rooms had issues with ventilation, resulting in uncomfortable temperatures or unpleasant smells. Additionally, there were mentions of outdated décor and some maintenance issues, such as non-functional showers and broken fixtures.
Overall, while the cleanliness and basic amenities of the hotel rooms received commendation, the small size and occasional maintenance problems were common points of dissatisfaction.
When it comes to bedding at the Prince Regent Hotel Excel London, reviews paint a largely positive picture. Guests frequently describe the beds as very comfortable with many highlighting the comfort and cleanliness of the bedding. Numerous mentions of comfy mattresses and soft, clean beds suggest that overall sleep quality is commendable.
Several guests noted the spaciousness and softness of the beds, appreciating the combination of comfort and hospitality. The bedding, often described as crisp and clean, adds to the overall positive impression. Specific mentions of good, comfortable, cozy and even super white beds reinforce the hotel’s commitment to providing a restful experience.
However, there are occasional mentions of beds being too firm or hard, indicating there might be inconsistency in mattress firmness. A few guests found the beds to be short or small, which could be uncomfortable for taller or larger individuals. Some also mentioned creaky and springy mattresses that disrupted their sleep.
Despite these minor drawbacks, the majority of reviews emphasize the comfort of the beds, suggesting that the Prince Regent Hotel Excel London generally offers a pleasant sleep experience suitable for most guests.
The Prince Regent Hotel Excel London receives high marks for cleanliness from its guests. Visitors consistently highlight the clean and comfortable rooms with many describing the accommodations as very clean, modern and well-furnished. Guests appreciated the spotless linens and towels, which were noted for being in impeccable condition. The bathrooms also garnered positive mentions for being clean and functional with several reviews emphasizing that the showers and bathroom areas were well-maintained and had a pleasant smell.
Daily cleaning services are highly praised, adding to the overall feeling of tidiness and orderliness within the hotel. Some guests mentioned that new towels were provided every day and that the cleaning staff were friendly and attentive, contributing to the hotel's welcoming ambiance. Several reviews pointed out that the property's interiors were not just clean but also exuded a fresh and inviting atmosphere.
However, there were occasional mentions of areas needing improvement. A few guests reported issues with dirty carpets, musty smells and hygiene below expectations in certain rooms. Some experienced minor inconveniences, such as a small shower size, maintenance issues like blocked sinks and the need for deeper cleaning in bathroom appliances. Despite these isolated critiques, the prevailing sentiment remains overwhelmingly positive regarding the hotel's cleanliness and upkeep.
In summary, the Prince Regent Hotel Excel London is commended for its clean and comfortable rooms, outstanding cleaning services and generally well-maintained facilities. Visitors can expect a high standard of cleanliness, coupled with friendly and efficient housekeeping staff, ensuring a pleasant stay.
The staff at the Prince Regent Hotel Excel London are a standout feature according to guest reviews. Descriptions frequently highlight the team as friendly, helpful and accommodating with front desk personnel being particularly praised for their responsiveness and assistance. Guests found the reception staff notably polite and welcoming, often going above and beyond to ensure a pleasant stay. Many reviews emphasize the exceptional customer service with staff being described as warm, kind and considerate. Breakfast service was also positively noted with the morning team receiving accolades for their attentiveness. Overall, the consistent theme is a hotel staffed by individuals who are not only professional but genuinely committed to making guests feel at home. This level of care and hospitality is often cited as a key reason for the positive experiences of many visitors.
The WiFi at the Prince Regent Hotel Excel London generally receives positive feedback from guests. Many reviews highlight that the WiFi is complimentary and accessible throughout the hotel. It is often described as reliable with a significant number of guests noting the good and exceptional quality of the connection. Additionally, amenities such as Netflix on the TV and the availability of super WiFi are appreciated by visitors. However, there are occasional reports of weak signals and unreliable connections, indicating some inconsistencies in the service. Overall, the hotel's WiFi is considered a strong feature by most guests.
The parking situation at the Prince Regent Hotel Excel London receives a mix of praise and mild criticism from guests. The majority of reviews highlight the convenience and security of the parking facilities. Many guests appreciate the presence of free parking options, including parking on the street and within a secure, locked compound. Reviews frequently mention that there are no extra charges for parking, which adds significant value to the stay.
Guests also note the organization and ease of the parking system, describing it as efficient and hassle-free when traveling to the city center. The secure parking offers peace of mind with locked gates and staff supervision, which some guests find particularly reassuring.
However, there are occasional mentions of limited parking space, suggesting that availability can sometimes be an issue and a few reviewers felt uncomfortable going out for a walk at night. Overall, the hotel’s parking facility is widely regarded as good, secure and cost-effective, greatly enhancing the experience for those traveling by car.
The Prince Regent Hotel Excel London has garnered positive feedback for its family-friendly atmosphere and accommodating services. Staff are notably attentive, especially to families, often upgrading guests to more spacious family rooms at no extra cost. Complimentary amenities, including free parking and fruit, further enhance the stay. For those traveling with young children, the hotel provides baby cots and optional child safety barriers, making it a comfortable and secure environment. The neighborhood is described as very safe, contributing to the peace of mind for families. Overall, the hotel comes highly recommended for its welcoming approach to guests with children.
The Prince Regent Hotel Excel London offers a range of amenities and services geared towards business travelers, making it an excellent choice for anyone needing to work during their stay. The hotel boasts good Wi-Fi, making the lobby an ideal workspace. Its prime location close to the ExCel London venue and the O2 arena makes it convenient for attending conferences and trade shows.
Visitors consistently highlight the hotel as providing great value for money, especially for short business trips. The suite options are noted as particularly suitable for business travelers, offering both comfort and functionality. The presence of nearby business centers further enhances its appeal for those needing to conduct work or meetings.
Service at the Prince Regent Hotel Excel London has garnered praise for being accommodating and helpful with staff going the extra mile such as storing baggage during business events. The hotel is described as tidy and cosy with business-friendly rooms that cater to the needs of corporate guests.
While there are occasional mentions of service not matching the price, the overall sentiment is that the hotel exceeds expectations. It stands out as a great value option for anyone looking to combine business with convenience during a stay in London.
The Prince Regent Hotel Excel London receives positive remarks for its accessibility, making it a convenient choice for guests with disabilities. Its prime location is frequently highlighted, being easy to access via public transport, including the Elizabeth Line and within short walking distances to multiple tube and train stations, the ExCeL Convention Center and the nearby attractions. Reviewers also describe the area around the hotel as safe and suitable for walking.
Guests appreciate the hotel's proximity to public transit, allowing for seamless travel to and from various parts of London. The hotel offers good facilities and amenities that cater to accessibility needs, including accessible parking and sanitary steam cleaning, which contribute to an overall safe and comfortable stay. Although the rooms have a typical arrangement and lack a fridge or air conditioning, the accessibility of the shower is noted as a plus. In summary, the Prince Regent Hotel Excel delivers on accessible lodging, crucial for travelers requiring such accommodations.
The Prince Regent Hotel Excel London offers a charming and personal experience with its boutique style. Guests appreciate the modern and clean design of the hotel, noting the stylish and unique themed decor of the rooms. The bedrooms are clean and comfortable, providing a pleasant stay despite some mentions of slightly harder mattresses and decor that feels a bit dated in places. Overall, the hotel's modern, practical and stylish design makes it a delightful choice for visitors.
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Location
While some guests pointed out that the surrounding area isn't the most appealing, particularly mentioning that it's somewhat residential and far from the city's main attractions, the benefits of proximity to public transportation seem to outweigh these concerns. Many find the closeness to shops, takeaways and transport links like the DLR and Elizabeth Line very convenient.
The availability of free parking is another appreciated feature, adding to the overall positive experience of the location. Despite a few critiques regarding noise and the area's aesthetics, the majority consensus is that the Prince Regent Hotel Excel London offers a fantastic, well-connected location—perfect for those with business or events at the Excel Centre.
Breakfast
Guests appreciate the made-to-order offerings, including freshly cooked eggs and a traditional English breakfast. Fruit bowls and a varied selection are available, adding to the positive feedback about the morning meal. Statements like breakfast was delicious and the breakfast was very good are common amongst guests, reflecting a consistent level of satisfaction.
While a few guests mentioned limited options and basic choices, the overall sentiment remains favorable with many finding the breakfast adequate or even excellent. The inclusion of breakfast with the room adds value to the stay, making it worth mentioning for prospective visitors.
In summary, the breakfast at Prince Regent Hotel Excel London is a highlight for many guests, praised for its quality, helpful staff and convenience, though some mention room for improvement in variety.
Rooms
However, there were notable concerns regarding room size. A large number of reviews mentioned that the rooms were smaller than expected with some describing them as tiny or cramped. Several guests felt the photos on the booking sites did not accurately represent the actual room sizes. Some rooms had issues with ventilation, resulting in uncomfortable temperatures or unpleasant smells. Additionally, there were mentions of outdated décor and some maintenance issues, such as non-functional showers and broken fixtures.
Overall, while the cleanliness and basic amenities of the hotel rooms received commendation, the small size and occasional maintenance problems were common points of dissatisfaction.
Beds
Several guests noted the spaciousness and softness of the beds, appreciating the combination of comfort and hospitality. The bedding, often described as crisp and clean, adds to the overall positive impression. Specific mentions of good, comfortable, cozy and even super white beds reinforce the hotel’s commitment to providing a restful experience.
However, there are occasional mentions of beds being too firm or hard, indicating there might be inconsistency in mattress firmness. A few guests found the beds to be short or small, which could be uncomfortable for taller or larger individuals. Some also mentioned creaky and springy mattresses that disrupted their sleep.
Despite these minor drawbacks, the majority of reviews emphasize the comfort of the beds, suggesting that the Prince Regent Hotel Excel London generally offers a pleasant sleep experience suitable for most guests.
Cleanliness
Daily cleaning services are highly praised, adding to the overall feeling of tidiness and orderliness within the hotel. Some guests mentioned that new towels were provided every day and that the cleaning staff were friendly and attentive, contributing to the hotel's welcoming ambiance. Several reviews pointed out that the property's interiors were not just clean but also exuded a fresh and inviting atmosphere.
However, there were occasional mentions of areas needing improvement. A few guests reported issues with dirty carpets, musty smells and hygiene below expectations in certain rooms. Some experienced minor inconveniences, such as a small shower size, maintenance issues like blocked sinks and the need for deeper cleaning in bathroom appliances. Despite these isolated critiques, the prevailing sentiment remains overwhelmingly positive regarding the hotel's cleanliness and upkeep.
In summary, the Prince Regent Hotel Excel London is commended for its clean and comfortable rooms, outstanding cleaning services and generally well-maintained facilities. Visitors can expect a high standard of cleanliness, coupled with friendly and efficient housekeeping staff, ensuring a pleasant stay.
Staff
Wi-Fi
Parking
Guests also note the organization and ease of the parking system, describing it as efficient and hassle-free when traveling to the city center. The secure parking offers peace of mind with locked gates and staff supervision, which some guests find particularly reassuring.
However, there are occasional mentions of limited parking space, suggesting that availability can sometimes be an issue and a few reviewers felt uncomfortable going out for a walk at night. Overall, the hotel’s parking facility is widely regarded as good, secure and cost-effective, greatly enhancing the experience for those traveling by car.
Family
Business
Visitors consistently highlight the hotel as providing great value for money, especially for short business trips. The suite options are noted as particularly suitable for business travelers, offering both comfort and functionality. The presence of nearby business centers further enhances its appeal for those needing to conduct work or meetings.
Service at the Prince Regent Hotel Excel London has garnered praise for being accommodating and helpful with staff going the extra mile such as storing baggage during business events. The hotel is described as tidy and cosy with business-friendly rooms that cater to the needs of corporate guests.
While there are occasional mentions of service not matching the price, the overall sentiment is that the hotel exceeds expectations. It stands out as a great value option for anyone looking to combine business with convenience during a stay in London.
Accessible
Guests appreciate the hotel's proximity to public transit, allowing for seamless travel to and from various parts of London. The hotel offers good facilities and amenities that cater to accessibility needs, including accessible parking and sanitary steam cleaning, which contribute to an overall safe and comfortable stay. Although the rooms have a typical arrangement and lack a fridge or air conditioning, the accessibility of the shower is noted as a plus. In summary, the Prince Regent Hotel Excel delivers on accessible lodging, crucial for travelers requiring such accommodations.
Boutique-Style
No, Prince Regent Hotel Excel London doesn't have any pool.
No, a spa isn't available at Prince Regent Hotel Excel London.
No, Prince Regent Hotel Excel London doesn't allow dogs.
Yes, parking facilities are available at Prince Regent Hotel Excel London.
No, Prince Regent Hotel Excel London doesn't have a gym.
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