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Summary of reviewsStayPrime Notting Hill Serviced Apartments offer an inviting stay in the heart of Notting Hill, a prime location right at the entrance of the iconic Portobello Market. The property combines the bustling charm of this vibrant area with a quiet, residential atmosphere, making it a peaceful retreat amidst the city's hustle and bustle. With easy access to Notting Hill Gate subway, multiple bus stops and major attractions, guests find exploring London convenient and enjoyable.
The recently renovated apartments, though compact, are beautifully decorated, modern and exceptionally clean, equipped with functional kitchens for those preferring to prepare their meals. These attributes, combined with the welcoming ambiance, make them a solid option for solo travelers or couples. However, potential guests should be aware of some limitations, such as the small size of the rooms and bathrooms, inadequate airflow and lack of air conditioning, which can make the units uncomfortably warm.
Cleanliness standards at the property are exemplary, consistently highlighted by guests who appreciated the spotless condition and modern décor. The high hygiene standards contribute significantly to the overall comfort and the friendly and helpful cleaning staff further enhances the experience.
While staff support, primarily available through phone and email, is generally praised for being professional and responsive, a few guests noted occasional issues with delayed communication and absence during critical times. Nevertheless, most found the booking and check-in/check-out processes smooth and hassle-free, thanks to the team's clear instructions and quick problem resolution.
One notable drawback is the unreliable WiFi, especially problematic in basement rooms where the signal often fails to reach. This issue is significant for guests relying on stable internet access for work or leisure.
The bed quality presents a mixed experience; while some guests found the beds comfortable, many criticized their small size and worn-out mattresses, which affected sleep quality. Noise from squeaky beds and overly firm pillows were also common complaints, although the cleanliness of the bedding remains a positive aspect.
In summary, StayPrime Notting Hill Serviced Apartments provide a charming, clean and conveniently located option in Notting Hill, best suited for solo travelers or couples. Despite some comfort trade-offs and WiFi issues, the exceptional cleanliness and strategic location make it an appealing choice for those looking to explore London. Show more
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Categories
Luxury Aparthotel
Romantic Aparthotel
Aparthotel with Free Wi-Fi
Aparthotel for Adults Only
Small Aparthotel
4-Star Aparthotel
Room Types
Lower Ground Floor StudioThis open-plan studio has a private kitchenette and a private bathroom with a shower. Located on the lower ground floor (basement level) The studio has underfloor heating, an electric kettle, a ceramic two-plate hob, standard cutlery and crockery, and a microwave. The bed sizes are a UK Standard double bed. Measurements are 135cm by 190cm. No air conditioning is provided.
Small Standard StudioThis open-plan small studio has a private kitchenette and a private bathroom with a shower. Located between the 1st and 3rd floors. The studio has underfloor heating, an electric kettle, a ceramic two-plate hob, standard cutlery and crockery, and a microwave. The bed sizes are a UK Standard double bed. Measurements are 135cm by 190cm.
Raised ground floor Double StudioThis studio is an open-plan studio with a private kitchenette and a private bathroom with a shower. The studio has underfloor heating, an electric kettle, a ceramic two-plate hob, standard cutlery and crockery, and a microwave. The bed sizes are a UK Standard double bed. Measurements are 135cm by 190cm.
Top Floor One-Bedroom Apartment - Split LevelThis one-bedroom apartment is equipped with a private kitchenette and a private bathroom with a shower. Located on the 3rd floor, no lift. The apartment has internal narrow stairs within the room. Underfloor heating, an electric kettle, a ceramic two-plate hob, standard cutlery and crockery, and a microwave is provided. The bed sizes are a UK Standard double bed. Measurements are 135cm by 190cm.
Lower Ground Floor Small studioThis open-plan small studio has a private kitchenette and a private bathroom with a shower. Located on the lower ground floor (basement level) The studio has underfloor heating, an electric kettle, a ceramic two-plate hob, standard cutlery and crockery, and a microwave. The bed sizes are a UK Standard double bed. Measurements are 135cm by 190cm. No air conditioning is provided.
Studio with BalconyThis open-plan studio has a private kitchenette and a private bathroom with a shower. Located on the 1st floor. The studio has underfloor heating, an electric kettle, a ceramic two-plate hob, standard cutlery and crockery, and a microwave. The bed sizes are a UK Standard double bed. Measurements are 135cm by 190cm. No air-conditioning.
Basement StudioThis open-plan studio has a private kitchenette and a private bathroom with a shower. Located on the lower ground floor (basement level) The studio has underfloor heating, an electric kettle, a ceramic two-plate hob, standard cutlery and crockery, and a microwave. The bed sizes are a UK Standard double bed. Measurements are 135cm by 190cm.
Guest Reviews
Location
StayPrime Notting Hill Serviced Apartments are ideally situated in the vibrant heart of Notting Hill, making them a fantastic choice for visitors to London. Located right at the entrance of the iconic Portobello Market, guests can explore the bustling market scene and enjoy numerous nearby shops, cafes and eateries. With excellent connectivity, it’s just a short walk to the Notting Hill Gate subway station and close to multiple bus stops, ensuring convenient travel across the city.
Despite its central position, the apartments are nestled in a peaceful, residential area, offering a quiet retreat from the city's hustle and bustle. The proximity to major attractions, public transport and the famous market makes it a perfect spot for tourists wanting to immerse themselves in the local culture and heritage.
Reviewers consistently praise the location for being both convenient and charming, highlighting the picturesque neighborhood and its elegant, quiet ambiance. Whether planning a short stay or a longer visit, the apartments provide a clean, comfortable and strategically located base for exploring London.
Rooms
StayPrime Notting Hill Serviced Apartments offer a compact yet functional living experience in a prime location in Notting Hill. Guests praised the building's proximity to Portobello Market and the variety of nearby transport links, making it convenient for exploring London. The apartments are recently renovated, beautifully decorated and spotlessly clean. Functional kitchens and modern amenities make them suitable for those who prefer the option of preparing their meals.
For individual travelers or couples, the space is sufficient, providing a cozy, welcoming environment. Many rooms come with a small balcony or terrace, offering charming outdoor views, although some mentioned concerns about inadequately cleaned balconies.
On the downside, the rooms and bathrooms are notably small, described as "tiny" and sometimes uncomfortable due to the lack of adequate airflow and air conditioning. The units can become extremely warm, particularly on the upper floors. Soundproofing issues were also reported with noise from the street and other apartments occasionally disturbing the peace. The kitchenette, while useful, could benefit from additional storage and a few more utensils.
Overall, these apartments are best suited for solo travelers or couples looking for a stylish, efficient place to stay in a fantastic area of London, albeit with some space and comfort trade-offs.
Beds
StayPrime Notting Hill Serviced Apartments offer a mixed experience when it comes to their beds. Guests appreciated the comfortable and clean bedding with some even describing the beds as exceptionally comfortable. However, many reviews highlight a recurring issue with the size of the beds, frequently described as small or narrow, particularly for two people. Additionally, several guests noted that the mattresses are worn out or too soft, leading to an uncomfortable sleeping experience for some. Another common complaint is the noisy, squeaky beds that can disrupt sleep with the slightest movement. The pillows also drew mixed feedback, often described as too firm or stiff. Despite these concerns, the overall cleanliness of the bedding remains a positive point. However, potential visitors should be aware of the size and quality issues that could impact their stay.
Cleanliness
StayPrime Notting Hill Serviced Apartments boasts exceptional cleanliness, consistently highlighted by its guests. Many reviewers raved about the spotless condition of the apartments, frequently described as very clean, modern and well-maintained. Visitors appreciated the comfortable and well-equipped spaces, noting that everything seemed new and freshly decorated. The apartments were often praised for being tidy and organized, creating a homely, welcoming atmosphere.
Guests also mentioned the cleaning staff being fantastic and helpful, contributing to the high standards of hygiene. The building itself, along with the individual apartments, was frequently celebrated for being clean and pleasant, enhancing the overall comfort of the stay. With the added advantage of an excellent location, it’s no surprise that the cleanliness of The Portobello Serviced Apartments leaves a lasting positive impression on its visitors.
Staff
The staff at StayPrime Notting Hill Serviced Apartments garnered a mix of experiences from guests with many leaning towards the positive end. Numerous reviews highlighted the quick and effective assistance provided by the staff, noting their professionalism and friendly demeanor. Several guests appreciated the helpfulness and approachability of the team, especially during the booking process and check-in/check-out procedures, which were often described as smooth and hassle-free.
The staff's responsiveness was particularly praised with quick resolutions to issues such as water leaks and the provision of equipment like portable fans. Communication prior to arrival was also commended with clear and comprehensive instructions enhancing the overall experience. Despite the lack of on-site staff, the team ensured effective service through prompt responses via phone and email.
However, some guests did encounter challenges, including delayed or unresponsive communication, absence of staff during critical times and occasional rudeness from certain members. These incidents, although less frequent, pointed to areas where the service could be improved, particularly in consistent availability and on-site assistance.
Overall, while the separation of staff from the property posed some inconveniences, many guests felt well-supported and valued the friendly, efficient and accommodating service provided by the team.
Wi-Fi
While StayPrime Notting Hill Serviced Apartments offers a variety of amenities, guest reviews consistently highlight the poor quality of the WiFi service. Many visitors experienced slow speeds, unstable connections and in some instances, the internet was completely non-existent. These issues were particularly pronounced in basement rooms, where the signal often did not reach. While there were occasional remarks about the internet functioning well, the majority of feedback pointed to a need for significant improvements. This aspect appears to be a critical area for potential guests who depend on reliable internet access for both leisure and professional use.
No, StayPrime Notting Hill Serviced Apartments doesn't have any pool.
No, a spa isn't available at StayPrime Notting Hill Serviced Apartments.
No, StayPrime Notting Hill Serviced Apartments doesn't allow dogs.
No, parking facilities aren't available at StayPrime Notting Hill Serviced Apartments.
No, StayPrime Notting Hill Serviced Apartments doesn't have a gym.