The Pilot Inn

London 51.49629400, 0.01028400 , 68 River Way, Greenwich (Show on Map)
8.7
Very Good


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Summary of reviewsThe Pilot Inn has established itself as a highly regarded destination, thanks to its multitude of positive reviews across various aspects. Nestled near the O2 Arena, its strategic location provides unparalleled convenience for guests attending events with easy access to local attractions like Canary Wharf and the Greenwich Peninsula. Despite being in a bustling area, the inn offers quiet and pleasant surroundings with the added charm of Victorian pub aesthetics and green spaces.

The breakfast experience at The Pilot Inn is celebrated for its excellence with freshly cooked, made-to-order meals that avoid the usual pre-cooked buffet trays. The extensive and varied menu includes traditional full English breakfasts, avocado and poached eggs on sourdough and plant-based options, all well-presented and made with fresh ingredients. Dining in the warm and clean breakfast room, accompanied by friendly and helpful staff, enhances the overall experience.

The inn’s dinner offerings are equally impressive with a delightful variety of food and drinks praised for both taste and quality. Standout dishes such as the roast and Sunday lunch receive high accolades and the pub ambiance adds to a positive dining atmosphere. The availability of gluten-free options further broadens its appeal. Despite minor criticisms regarding portion sizes and item availability, the overall dining experience remains highly recommended.

Rooms at The Pilot Inn are well-loved for their unique and interesting decor, blending modern and traditional styles with nautical or retro themes. Guests appreciate the spaciousness, cleanliness and thoughtful amenities like air conditioning, Bluetooth speakers and coffee machines. While there are some notes on smaller or noisier rooms, most reviews highlight the comfort and charm of the accommodations.

Cleanliness at The Pilot Inn receives consistent praise with the establishment described as spotlessly clean and well-maintained. This attention to detail extends to all areas, including fresh bedding and towels in attractively decorated bathrooms. Minor suggestions for deep cleaning in specific spots are rare against the backdrop of high praise for overall cleanliness.

The staff at The Pilot Inn play a significant role in creating a welcoming atmosphere with numerous reviews lauding their friendliness, professionalism and helpfulness. From the front desk to restaurant service, the staff’s cheerful and courteous demeanor ensures guests feel well-cared-for throughout their stay.

Free parking at The Pilot Inn is a major advantage with guests frequently commending the ample, convenient and cost-free parking spaces. The absence of an EV charging facility is a minor drawback, but the overall sentiment remains positive.

The beds at The Pilot Inn are highlighted for their comfort and quality with many guests enjoying restful sleep on soft linens and comfortable mattresses. Minor issues like lumpy mattresses or flat pillows are infrequent and do not significantly detract from the general satisfaction.

As a boutique hotel, The Pilot Inn stands out for its charming and quirky atmosphere. The stylish and characterful decor, combined with a cozy and clean environment, makes it a delightful retreat. Each room’s unique features and the authentic English pub vibe contribute to a memorable and enjoyable stay.

Overall, The Pilot Inn is celebrated for its prime location, excellent breakfast and dinner options, unique and comfortable rooms, exceptional cleanliness, friendly staff and charming boutique appeal, making it a highly recommended choice for travelers.
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Categories
Boutique-style Inn

Luxury Inn

Inn with Parking

Small Inn

Room Types
Double Room Slightly more spacious than the Classic Double, this well-equipped and stylish room has free Wi-Fi, an iPod dock and a flat-screen TV.

Superior Double Room This spacious room is beautifully designed with luxury fabrics and furnishings, an iPod dock, Nespresso coffee machine and a flat-screen TV.

Single Room The single room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The single room features a coffee machine, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

Superior Deluxe Double or Twin Room The twin/double room offers air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer.

Guest Reviews
8.7
Very Good
Location
'The Pilot Inn' boasts an enviable location highly praised by its guests. Nestled near the O2 Arena, it offers unparalleled convenience for those attending events at the venue with many reviews highlighting its short five to ten-minute walk. Aside from the close proximity to the O2, guests also appreciate the easy access to other local facilities, including the North Greenwich tube station and nearby attractions such as Canary Wharf and Greenwich Peninsula.

Visitors commend the inn for its quiet and pleasant surroundings, despite being in a bustling area. The Victorian pub charm, combined with free parking and green spaces around, adds to its appeal. Perfect for concertgoers and those exploring East London, 'The Pilot Inn' provides an excellent base with its mix of historical ambiance and modern amenities. Overall, the strategic location, combined with the hotel's warm service and facilities, makes it a favored choice for travelers visiting the O2 and the surrounding areas.

Breakfast
The breakfast experience at The Pilot Inn has garnered overwhelmingly positive feedback from guests. The breakfast was frequently described as excellent, superb and delicious with many comments highlighting the extensive and varied menu. Guests appreciated the freshly cooked, made-to-order meals, avoiding pre-cooked trays typically seen in buffet-style setups. The selection was praised for being both extensive and interesting with options such as a traditional full English breakfast, avocado and poached eggs on sourdough and plant-based choices.

Presentation and quality stood out with numerous guests noting the beautifully presented and wholesome nature of the meals. Fresh ingredients and perfectly cooked dishes were common themes, adding to the overall delightful experience. Accompaniments such as coffee, juices and teas were also mentioned positively with some guests singling out the lattes as particularly excellent.

Dining in a lovely, warm and clean breakfast room added to the charm with friendly and helpful staff contributing to an enjoyable atmosphere. A few minor criticisms were made regarding wait times and occasional overcooked or undercooked items, but these instances were rare compared to the plethora of glowing reviews.

Overall, The Pilot Inn provides a top-notch breakfast experience that leaves a lasting impression on guests, making it a highly recommended component of their stay.

Dinner
The Pilot Inn offers guests a delightful dining experience, consistently praised for its excellent food across various meals. The pub and breakfast options receive especially high marks with numerous guests highlighting the wonderful taste and quality. Visitors appreciated the great variety of food and drinks, both at the bar and in the restaurant. The pub ambiance also contributes to a positive dining atmosphere, making it a pleasant spot to enjoy a meal.

Guests frequently mentioned standout dishes such as the roast and Sunday lunch, which were described as "to die for" and "fabulous." Gluten-free options are also available, which caters to a broader range of dietary requirements, earning further positive feedback. The bar area received compliments not only for its good food but also for its pleasant ambiance and decor, enhancing the overall dining experience.

Breakfast at The Pilot Inn is notably well-regarded with many guests praising the excellent choice and quality. Despite a few minor criticisms, such as some menu items not being available and occasional issues with portion sizes, the overwhelming majority found the food to be of high quality and well-prepared.

Overall, The Pilot Inn stands out for its delicious and varied food options, making it a recommended spot for both local diners and visiting guests.

Rooms
Rooms at The Pilot Inn are praised for their unique and interesting decor, often described as cozy, charming and quirky. They are generally spacious, clean and well-equipped with many comments highlighting the presence of amenities like air conditioning, Bluetooth speakers, coffee machines and modern bathrooms. Guests appreciate the cleanliness and the comfortable beds, as well as the thoughtful touches such as providing slippers, chocolates and various tea and coffee options.

Some rooms afford lovely views of nearby landmarks like the park, O2 Arena and cable cars, adding to the appeal. The decor presents a blend of modern and traditional styles with rooms sporting a nautical theme or retro elements, making each room distinctive. The inn's ambiance, combined with the comfortable and stylish furnishings, contributes to a pleasant stay.

However, there are a few notes on smaller or slightly noisier rooms, especially those above the kitchen or the pub area. Some rooms might feel a bit too warm and ventilation can be an issue in certain top-floor accommodations. Despite these minor drawbacks, the majority of reviews reflect a positive experience with comments about the rooms being very clean, comfortable and well-furnished and the inn itself being a charming place to stay.

Beds
The beds at The Pilot Inn have consistently been praised for their comfort and quality. Many guests have highlighted the beds as being very comfortable, massive and clean. The linens are described as lovely and soft and the provision of soft white towels and feather duvets adds a touch of luxury. Despite some reviews noting beds that were too small, firm or creaky for individual preferences, the general sentiment leans heavily towards satisfaction with the bedding. A few guests mentioned minor issues like lumpy mattresses and flat pillows, but these were not the majority experience. Most visitors enjoyed a restful sleep, attributing it to the super comfortable beds and high-quality bedding provided by the hotel. Although there were occasional comments about bed size and firmness, the overall feedback suggests that The Pilot Inn offers a cozy and inviting sleep experience for its guests.

Cleanliness
The Pilot Inn consistently receives strong praise for its outstanding cleanliness. Reviews describe the establishment as spotlessly clean, very well maintained and meticulously tidy. Many guests highlight the rooms as clean, comfortable and well-decorated with some going so far as to call it one of the cleanest places they've ever stayed.

The inn’s detailed cleanliness touches are noted across various room aspects, from clean interiors and facilities to fresh bedding and towels. Bathrooms also receive favorable mentions for being clean, comfortable and attractively decorated.

While overwhelmingly positive, a few reviews suggest minor areas for improvement, such as the need for a deep clean in certain spots and updates to grouting. However, these are isolated comments within a sea of high praise for The Pilot Inn’s dedication to cleanliness and maintenance.

In summary, The Pilot Inn is renowned for its exceptional cleanliness, making it a reliable choice for travelers prioritizing a pristine and comfortable stay.

Staff
The Pilot Inn has garnered an outstanding reputation for its staff, who are consistently described as friendly, welcoming and exceptionally helpful. Guests frequently highlight the warm and cheerful ambiance created by the staff from the moment of arrival. The personnel are noted for their politeness, professionalism and willingness to assist with anything needed, making guests feel well-cared-for throughout their stay.

The restaurant staff also receive high praise for their friendliness and helpfulness, contributing to an overall excellent dining experience. Cleanliness and prompt, attentive service add to the sense of well-being among guests.

From the front desk to housekeeping, every staff member is seen as dedicated and courteous, ensuring that no guest concern goes unaddressed. Their ability to maintain a professional yet friendly demeanor has created a welcoming atmosphere that guests appreciate and remember fondly. Overall, the staff at The Pilot Inn leave a lasting positive impression, making it a standout choice for visitors seeking superb service.

Wi-Fi
The Pilot Inn offers a generally positive experience with its wifi service. Guests frequently describe the wifi as smooth, reliable and fast. Many appreciate the excellent signal and the dependable speeds, making it a nice and proper offering for those who need consistent internet access during their stay. The wifi is provided free of charge and is considered a great amenity alongside other services. While there are isolated instances of inconsistency and some reports of it not working, the overall feedback on the hotel’s wifi highlights it as a strong feature.

Parking
Visitors to 'The Pilot Inn' have widely appreciated the parking facilities available at the hotel. One of the most frequently mentioned highlights is the provision of free parking, a rare perk in London. Guests emphasized the convenience of having ample and generous parking spaces right outside the establishment, making it easy to park their vehicles. Besides being free, the parking arrangements were described as excellent and convenient with some reviews noting the added advantage of an available permit. The hotel’s policy of including parking at no extra cost has been regarded as a significant bonus, contributing positively to the overall experience. While there was a minor note about the lack of an EV charging facility being unconventional, the majority of reviews underscored the ease and adequacy of parking at 'The Pilot Inn'.

Boutique-Style
The Pilot Inn stands out as a charming boutique hotel nestled amidst a backdrop of tower blocks, offering a unique blend of Victorian pub charm and modern conveniences. Guests consistently praise its cozy, quirky and comfortable atmosphere. The inn exudes a rare, authentically English pub vibe, making it a delightful retreat for visitors.

The decor is a highlight with rooms described as stylish original and charming. Each room features unique, quirky decorations that add to the hotel's personal and characterful feel. Guests appreciate the attention to detail in the properly decorated, aesthetically pleasing interiors and the traditional yet modern furnishings.

The pub itself and the rooms are consistently noted for their cleanliness and cozy ambiance. The quirky features and great theming contribute to a relaxing and interesting stay. Overall, The Pilot Inn is celebrated for its distinct boutique appeal, making it a truly quaint and unique place to stay.


No, The Pilot Inn doesn't have any pool.

No, a spa isn't available at The Pilot Inn.

No, The Pilot Inn doesn't allow dogs.

Yes, parking facilities are available at The Pilot Inn.

No, The Pilot Inn doesn't have a gym.

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