Crowne Plaza Louisville Airport Expo Center, an IHG Hotel
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Summary of reviewsThe Crowne Plaza Louisville Airport Expo Center, an IHG Hotel, is a convenient location for travelers with close proximity to the airport and expo center. The hotel offers a great breakfast experience with freshly prepared entrées and a spacious dining room. The rooms are comfortable and clean, although some guests have reported outdated amenities and cleanliness issues. The staff receives mixed reviews, but most guests appreciate their helpfulness and professionalism. The pool is a favorite amenity for many guests, although some have mentioned limited opening hours and the absence of a hot tub. Parking is free, although some guests have experienced issues with outdated facilities or lack of spaces. The hotel is welcoming to families and furry friends. The beds are comfortable and the suites can accommodate up to five people. Overall, the hotel receives mostly positive reviews with guests praising the facilities and services.
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About Crowne Plaza Louisville Airport Expo Center, an IHG Hotel
Guest Reviews
The Crowne Plaza Louisville Airport Expo Center, an IHG Hotel, is the perfect location for travelers looking for convenience and easy accessibility. Guests praised the close proximity to the airport and expo center, making it a great choice for business events or quick layovers. The hotel is also conveniently located near various attractions and activities, including parks and restaurants. The location was described as easy to find and convenient for all the places guests wanted to go. Plus, the shuttle service to and from the airport was considered a valuable amenity. Overall, the hotel's location was a significant highlight for many guests during their stay.
Guests at Crowne Plaza Louisville Airport Expo Center have a breakfast experience that's worth writing home about. Though it's not included in the room rate, the freshly prepared entrées are popular with those who order off the regular menu. It's also a plus that there's no self-serve buffet - instead, there's lots of space to sit down and enjoy your meal in the dining room. The Blue Horse restaurant and bar within the hotel receive high marks from guests, not just for breakfast but also airport pick up. However, some guests feel that the breakfast shouldn't cost $17 and should be included in the room rate, as is stated on the website. Despite these concerns, limited selections and missing staff members, overall the breakfast experience received positive reviews, especially for those who have tried the full buffet.
The Crowne Plaza Louisville Airport Expo Center provides a good value for the price with comfortable and clean rooms. Some rooms have great views and are very spacious. Beds and pillows are comfortable and air conditioning works well. The hotel is generally clean and easy to find. However, the hotel is outdated and needs some upgrades in amenities including microwaves and fridges in rooms. Some guests have had trouble with elevators and broken features in bathrooms. Additionally, some guests have noted dirty carpets and furniture that is worn and tearing. Overall, the hotel offers beautiful accommodations and the food in the restaurant is good.
If you're looking for a hotel with comfortable beds for a good night's sleep, the Crowne Plaza Louisville Airport Expo Center, an IHG Hotel is definitely worth considering. Many guests have praised the beds at this hotel with phrases like "very comfortable beds", "comfy beds" and "super comfy beds". Some guests even mentioned specifically how much they enjoyed the beds with one reviewer saying that the bed itself was "quite comfortable". Location and the bed seem to be the highlights of this hotel. While there were some issues for a few guests, such as a wait time for their room or a big dent in one of the beds, overall the beds were praised by many guests. If you're traveling with a large group, the suites are large enough to comfortably accommodate up to five people.
Crowne Plaza Louisville Airport Expo Center, an IHG Hotel has received mixed reviews on cleanliness. While some guests mentioned the rooms being very clean and well maintained with a fresh smell, others reported dirty carpets, peeling wallpaper and hair in the bed sheets and bathroom. Some rooms had musky or unpleasant smells, while others needed basic supplies and had dirty floors and behind the beds. Some guests described the hotel as clean and safe, while others found subpar cleanliness or filthiness. Although the hotel had a courteous and helpful staff, some guests reported cockroaches and ketchup on the walls. Some suggested that the property needed restoration and refreshing. Overall, the cleanliness level of the hotel is inconsistent and guests may want to check the room before settling in.
Based on guest reviews, the staff at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel, receives mixed reviews. There are some negative comments, such as rudeness and lack of care, but most guests rave about the friendly and helpful staff. There were mentions of specific staff members who stood out for their kindness and professionalism. Guests also appreciated the shuttle service and helpfulness of the restaurant and coffee bar staff. Despite some hiccups in the check-in process and short-staffing issues, most found the staff to be courteous and easy to communicate with. Overall, the hotel staff enhanced the guests' experiences at the hotel.
The pool at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel, received mostly positive comments from guests. Many liked the size of the pool and its area, which was described as being beautiful and nice to swim in. Life guards were mentioned as being friendly while on duty during the pool hours and fresh towels were expected, though not provided every time. However, there were some negative comments as well, including complaints about the limited opening hours and occasional closures for various reasons. The absence of a hot tub, low temperature of the pool and lack of microwaves or free breakfast were also mentioned as drawbacks. Nevertheless, the pool remained a favorite amenity for many guests due to its convenience and the various attractions in the area that made it easy to stay around.
One of the perks of staying at Crowne Plaza Louisville Airport Expo Center, according to guest reviews, is that parking is free. However, one guest did report an issue with this, saying that although Booking.com advertised free parking, they ended up having to pay to leave their car at the hotel while they went on vacation. While parking can be a bit of a hassle with some guests stating that they had to search for a spot for over 40 minutes or that the lot was full, others found that ample parking was available. It's worth noting that some guests did experience issues with outdated parking facilities or the lack of spaces available. Overall, while parking at the hotel might have its drawbacks, guests should be able to find a convenient spot to leave their car during their stay.
Crowne Plaza Louisville Airport Expo Center, an IHG Hotel is a great hotel for families traveling with children. Although some guests did experience noise disruptions from kids running up and down the hallways, others found the hotel to be a fine place for the family. One guest even brought along their 9-year-old son. In addition to families, the hotel is also welcoming to furry friends as some guests brought their dogs along. However, some guests wished all the dog owners could have been placed on one floor together to avoid any potential noise disturbances. Despite the few noise complaints, the hotel still provided a great place for families with young children and one guest even mentioned a fog show that their grandchild enjoyed during their stay. If you're looking for a place to stay with your family in Louisville, this hotel is definitely worth considering.
The Crowne Plaza Louisville Airport Expo Center, an IHG Hotel, receives mostly positive reviews from guests who have stayed there. Many guests describe their experience as "very good" and "good," with a handful giving the hotel a rating of 9.00/10. The facilities and services are also praised with guests commenting specifically on the hotel's cleanliness and professionalism. However, there are a few negative reviews that mention disappointing experiences. Overall, most guests seem satisfied with their stay and would recommend the hotel to others. If you're looking for a nice hotel in the Louisville area, the Crowne Plaza is definitely worth considering.
Yes, Crowne Plaza Louisville Airport Expo Center, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel.
Yes, Crowne Plaza Louisville Airport Expo Center, an IHG Hotel welcomes dogs.
Yes, parking facilities are available at Crowne Plaza Louisville Airport Expo Center, an IHG Hotel.
Yes, Crowne Plaza Louisville Airport Expo Center, an IHG Hotel has a gym.
