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Summary of reviewsSmartappart Caen Grusse is highly regarded for its exceptional location that offers easy access to the center of Caen. Guests can enjoy a short walk to the historic center, local attractions such as the castle and cathedral and nearby shops and restaurants. The property’s tranquil environment allows for a peaceful stay while still being conveniently close to the vibrant downtown. Ample parking facilities enhance accessibility for those arriving by car.
The accommodations are praised for their modern, spacious and functional design, providing a comfortable retreat for travelers. Commendations frequently highlight the cleanliness, contemporary amenities and simple check-in process facilitated by a unique code system. Apartments closely match their online photos with excellent in-room facilities including refrigerators, kettles and coffee makers. Guests appreciate the spacious, cozy and practical layout, often commenting on the pleasant smell, lovely views and outdoor spaces such as small terraces or front yards.
Smartappart Caen Grusse’s cleanliness is a standout feature with guests consistently praising the spotless condition, neat appearance and pleasant smells of the apartments. The well-maintained state and welcoming, secure environment contribute to a positive overall experience, despite occasional minor issues with some bathroom facilities.
Reviews regarding the staff are mixed. Many guests find the staff to be efficient, friendly and helpful, especially in terms of telephone communication. However, some guests express frustration with the lack of on-site staff and difficulties in making contact during check-in and check-out procedures.
The complimentary WiFi service received mixed reviews. While some guests appreciated its secure and free access with a fast connection, others experienced challenges with setup and signal strength. For those relying heavily on internet access, this could be a notable drawback.
Opinions on the beds are varied but generally positive. Guests often found the beds clean and functional, though comfort levels varied with some finding the beds a bit too firm or the pillows not to their preferred height. Inconsistencies in mattress quality were noted and while sofa beds were suitable for children or small adults, their comfort level was sometimes questioned. Nonetheless, many guests still reported finding the beds adequately comfortable for their stay.
In summary, Smartappart Caen Grusse stands out for its prime location, modern and well-maintained accommodations, excellent cleanliness and functional amenities, making it a reliable choice for visitors looking to explore Caen's rich history and culture. While some aspects like WiFi connectivity and staff availability present minor drawbacks, the overall guest experience remains highly positive.
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