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Grande Hotel De Luso

Luso , Rua Dr. Cid De Oliveira, 86 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrande Hotel De Luso, situated in the heart of Luso village, is highly regarded for its prime location that blends natural beauty with historical charm. Guests appreciate easy access to the scenic Buçaco forest and nearby thermal baths, enhancing the serene and convenient atmosphere for visitors.

The hotel's breakfast receives commendation for its extensive variety and quality with vegan options catering to diverse dietary preferences. The breakfast service is described as attentive with a pleasant and cozy dining environment. While there are minor suggestions for improvement, such as more cheese selections and fresh fruits, the overall experience is positive.

Dinner experiences are more mixed with many guests enjoying delicious and diverse options, particularly highlighting the value for money. However, some note a lack of variety and occasional issues with food presentation and quality, indicating room for improvement in meeting four-star expectations.

Rooms are praised for their spaciousness, cleanliness and comfort, often featuring amenities like balconies and bathtubs. Guests enjoy the family-friendly configurations and cozy atmosphere. While some minor wear and tear is noted, the overall room experience remains positive.

Cleanliness is a standout feature with the hotel maintaining high hygiene standards throughout, particularly during the pandemic. This, along with the comfortable and quiet rooms, contributes to a relaxing stay.

The staff receives consistent praise for their friendliness and professionalism, significantly enhancing the guest experience. Minor critiques regarding availability at night are rare and do not overshadow the overwhelmingly positive service reviews.

WiFi generally performs well, though certain rooms experience weaker signals. Guests suggest improved communication about WiFi access to enhance clarity.

The spa is a notable highlight, offering direct access to the Luso thermal baths, praised for its convenience, cleanliness and professional service. The thoughtful integration of the spa facilities with the historic charm of the hotel enhances the tranquil atmosphere.

The gym is well-equipped and appreciated for its cozy and well-maintained condition with free group classes adding extra value. Guests also enjoy the Olympic pool and thermal baths, complementing the hotel's wellness offerings.

The pool facilities are excellent with both indoor and outdoor options praised for their cleanliness and size. The outdoor Olympic-sized pool is a standout feature, contributing significantly to the hotel's appeal.

Families find the hotel exceptionally accommodating with spacious rooms, entertainment for children and a welcoming atmosphere that encourages quality family time.

Beds receive mixed feedback with many guests finding them comfortable, though some suggest improvements in mattress quality for a four-star hotel.

Overall, Grande Hotel De Luso is a top choice for travelers seeking a blend of natural beauty, historical charm and modern comforts with exceptional service, cleanliness and family-friendly amenities enhancing the experience.
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Categories

Hotel with Spa

Features a spa offering various wellness treatments. It is set in a historic hotel with a focus on providing a relaxing and rejuvenating experience.

Family Friendly Hotel

Located in Luso, this hotel is close to nature and potentially offers activities suitable for families who enjoy outdoor adventures.

Hotel with Gym

Grande Hotel De Luso includes fitness amenities.

Hotel with Pool Lap Lanes

Located in Luso, this hotel features a pool that may accommodate lap swimming, along with spa facilities. It is suitable for guests seeking relaxation and exercise.

Hotel with EV Charging Stations

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Pool Lap Lanes Outdoor Pool

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types

Single Room Modern room, including a satellite TV and a minibar. It has a private bathroom.

Standard Double or Twin Room Modern room, including a satellite TV and a minibar. It has a private bathroom.

Superior Double or Twin Room This modern room comes with a satellite TV and a minibar. The private bathroom has a shower.

Suite Offering a private bathroom with bathrobes and slippers, this modern room comes with a satellite TV and a minibar.

Family Room (4 Adults) Consists of 2 adjoining rooms and features a satellite TV and a minibar.

Suite (2 Adults + 1 Child up to 12 years old) This air-conditioned suite includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.

Double Room with Extra Bed (2 Adults + 1 Child up to 12 years) The triple room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.

About Grande Hotel De Luso

License: 29

Guest Reviews

8.5

Very Good

Location

Located in the heart of Luso village, Grande Hotel De Luso boasts an exceptional and central location that makes it an ideal base for exploring the scenic Buçaco forest and nearby thermal baths. Guests consistently praise the hotel's accessibility with its close proximity to the tranquil and beautiful Buçaco mountain range. Visitors can enjoy peaceful walks in the natural park and take advantage of the direct internal access to the hot springs without stepping outside.

The hotel is situated in a serene and charming area, surrounded by nature, offering a quiet and pleasant atmosphere for relaxation. Restaurants and amenities are within easy walking distance, enhancing the convenience for guests. The historic building, tastefully renovated by Cassiano Branco, adds to the allure, providing aesthetically pleasing interiors and exteriors.

Guests commend the ample parking, indoor and outdoor pools and the overall spaciousness of the hotel's facilities. The combination of the great location, excellent services and friendly staff creates a welcoming atmosphere that leaves a positive impression on visitors.

In essence, Grande Hotel De Luso's prime location, nestled in the picturesque village of Luso, offers a perfect blend of natural beauty, historical charm and modern comforts, making it a top choice for travelers looking to explore the area's attractions and enjoy a tranquil getaway.

Breakfast

At the Grande Hotel De Luso, guests generally have positive remarks about the breakfast experience. Many highlight the great variety and quality of the breakfast buffet, noting it as extensive, well-organized and generous with diverse options. Vegan choices are also available, adding to the breakfast's appeal for guests with dietary preferences.

The breakfast is commonly described as excellent, very good and even delicious by multiple reviewers. It's appreciated for its presentation and the quality of the products offered with some guests mentioning Portuguese products specifically. The breakfast service is praised for being attentive with breakfast rooms described as pleasant and cozy.

However, there were a few remarks about the breakfast lacking sophistication or variety, occasionally described as basic or not meeting the expectations for a 4-star hotel. Some reviews pointed out specific areas of improvement, such as the selection of cheeses and sausages and the availability of fresh fruits.

Overall, while a minority noted areas for improvement, the breakfast at Grande Hotel De Luso is generally well-received, contributing positively to guests' stays with its variety, quality and attentive service.

Dinner

Dinner experiences at Grande Hotel De Luso have garnered mixed feedback from guests. Many visitors praised the delicious and diversified dinner options, citing an excellent and enjoyable dining experience. The buffet generally received commendations with highlights on the quality and value for money. Guests also appreciated the hotel's attentiveness, such as providing food late into the night.

However, some reviews pointed out areas for improvement. Certain guests found the dinner menu to be limited and not diverse enough, falling short of expectations for a 4-star establishment. Comments on unappealing and poorly prepared buffet offerings were noted with some guests criticizing the quality-price ratio. Additionally, complaints about long queues, non-compliance with basic food presentation and untrained staff were mentioned.

Despite these critiques, the overall dining experience had significant positive remarks, reflecting a generally satisfying but somewhat inconsistent restaurant service.

Rooms

The rooms at Grande Hotel De Luso are generally well-received for their spaciousness and cleanliness. Many guests noted the ample room size, often describing the rooms as very large with some even featuring distinct areas for the bedroom, living room and bathroom. These rooms are not just big but also well-equipped, showcasing amenities such as bathtubs, balconies with views of the pool and forest and optional room configurations to suit different needs.

Comfort is a recurring theme in these reviews with many guests emphasizing the rooms' comfort and cleanliness. Comfortable beds, fluffy towels and sufficient air conditioning contribute to a pleasant stay. The hotel's rooms are also praised for being family-friendly with some reviews highlighting connected rooms and spacious lounges that are ideal for family gatherings.

Despite the overall positive feedback, a few areas for improvement are noted. Some bathrooms show signs of age and could benefit from renovation and there are instances where rooms displayed minor wear and tear on walls and carpets. A couple of guests mentioned issues with room ventilation and occasional maintenance lapses. Nevertheless, the positive aspects, such as the room's cleanliness, size and comfort, seem to outweigh these drawbacks.

In summary, the Grande Hotel De Luso offers spacious and clean accommodations that are mostly comfortable and well-suited for families. Some rooms might need slight updates, but the overall experience remains positive, offering a peaceful retreat with good amenities and beautiful views.

Beds

The beds at Grande Hotel De Luso receive mixed reviews from guests. Many guests appreciate the comfort and quality with several mentioning very comfortable or even excellent beds. Reports of large and well-decorated rooms add to the experience, suggesting a comfortable and spacious environment. However, there are also some criticisms, including comments on mattresses being too hard or uncomfortable with some guests suggesting that the quality could be improved for a 4-star hotel. Overall, the bedding experience seems to vary with many guests finding it satisfactory, while a few find room for improvement.

Cleanliness

The Grande Hotel De Luso receives high praise for its exceptional cleanliness across various guest reviews. Descriptions like "impeccable cleanliness of the room and bathroom," "excellent cleanliness," and "Everything impeccably clean!" are frequent, reflecting a consistent standard of hygiene. The rooms are noted for being spacious, cozy and well-furnished with mentions of additional chairs and complete equipment to enhance comfort.

The overall premises, including common areas, are consistently described as clean, well-maintained and neatly decorated. Guest reviews indicate that the hotel takes significant care in maintaining hygiene, especially noticeable during the pandemic with specific observations on how well the spaces are sanitized.

Beyond the cleanliness, the hotel also garners compliments for its comfort and pleasant atmosphere. The rooms are highlighted as being not only clean but also very comfortable and quiet, contributing to an overall positive stay. The facilities, including a great pool, augment the relaxed and welcoming ambiance of the hotel. In summary, guests of the Grande Hotel De Luso appreciate the detailed attention to cleanliness and hygiene, along with spacious and comfortable accommodations.

Staff

The reviews for the staff at Grande Hotel De Luso paint a consistently positive picture. Guests repeatedly highlight the attentiveness and friendliness of the hotel employees, noting that the staff is not only professional but also incredibly welcoming. The reception staff, in particular, receive glowing feedback for being both helpful and efficient with several mentions of their courteous and sympathetic approach. Many visitors appreciate the warm smiles and responsiveness of the team, which seem to enhance the overall experience of their stay. Even specific instances, such as the reception employees' attention to detail and their readiness to assist with any needs, are repeatedly praised. A minor critique mentions occasional lapses in availability late at night, but this seems to be an exception in an otherwise overwhelmingly positive consensus on the hotel's dedication to excellent service.

Wi-Fi

The WiFi at Grande Hotel De Luso generally receives positive remarks for its stability and good connection quality in most areas with many guests highlighting that the internet connection is very stable. However, there are consistent reports of certain rooms experiencing weak or unreliable internet signals, notably room 207. Additionally, some guests have pointed out the absence of informational brochures detailing WiFi access, breakfast times and other hotel details, which could improve the overall clarity and user experience. Despite these occasional drawbacks, most reviews indicate a satisfactory experience with internet connectivity.

Spa

Nestled within the charming surroundings of Grande Hotel De Luso, the spa has garnered extensive praise from guests. Highlighted by its impeccable connection to the renowned Luso thermal baths, the hotel ensures a seamless and convenient experience for those seeking rejuvenation. Guests appreciate the direct access to both the spa and the heated indoor pool, allowing for a relaxing escape without leaving the premises. The spa service is described as spectacular, further enhanced by its integration with the hotel's old-world charm. The thoughtful design extends to a tunnel providing easy access to the thermal equipment, underscoring the convenience and high standards of cleanliness. The attached spa, complemented by professional staff and comprehensive services, offers a tranquil retreat that aligns perfectly with the hotel's emphasis on relaxation and restoration treatments. Overall, the Grande Hotel De Luso's spa experience stands out for its seamless accessibility, exemplary service and connection to the healing hot springs.

Gym

The gym at Grande Hotel De Luso receives high praise for being very well-equipped and offering a range of facilities that surpass the usual standards. Guests appreciate its comprehensive setup, which includes the necessary equipment to meet various workout needs. The fitness center, though described by some as small, is noted for its coziness and well-maintained condition. Additionally, the hotel offers free group classes which add extra value to the gym experience. Guests also enjoy the Olympic pool and the top collection of thermal baths, complementing the overall excellent fitness and wellness facilities available.

Pool

The Grande Hotel De Luso boasts a wide array of pool options that cater to various preferences, according to guest reviews. The pools are consistently described as beautiful, spacious and clean with both indoor and outdoor options available. Many visitors praised the large, warm pools and highlighted the convenience of the indoor pools, which are maintained at an appropriate temperature and renovated to provide a comfortable swimming experience.

One of the standout features is the outdoor Olympic-sized swimming pool, frequently noted for its impressively large size and superb facilities. Guests also appreciated the heated indoor pools, which offer a cozy swimming environment irrespective of the weather.

In addition to the enjoyment of the pool facilities, the hotel provides an exclusive tunnel connection to the termas, making for a convenient and enriched experience. Despite some minor issues with pool towels, which are available for rent, the overall feedback on the pools is overwhelmingly positive, describing them as fantastic, amazing and supreme enjoyment. These well-maintained, well-equipped pools, both indoor and outdoor, contribute significantly to the delightful experience at the Grande Hotel De Luso.

Family

Grande Hotel De Luso stands out as a prime destination for families seeking a delightful and engaging vacation. The hotel is lauded for being exceptionally family-friendly, offering an array of entertainment and activities specifically catered to children throughout the day. The spacious and comfortable adjoining rooms are tailored to accommodate family needs, providing conveniences like a small fridge. The game room and diverse activities within the hotel ensure that kids remain entertained, making it an excellent choice for a family getaway.

Guests frequently highlight the hotel's family-like hospitality, top-notch conditions and reliable services. The positive experiences of quality family time and the overall pleasant environment have prompted many families to express a desire to return. The hotel's spaciousness prevents it from ever feeling too crowded, further contributing to its appeal as a family-oriented destination. With excellent value for money and a strong recommendation from previous visitors, Grande Hotel De Luso is eminently suitable for families looking to create cherished memories together.

4 Star

Grande Hotel De Luso garners mixed reviews regarding its four-star rating, facilities and services. Many guests feel that the hotel delivers exceptional service with some even suggesting that it is worth five stars. The staff consistently receive praise for their quality service, especially considering the price point. The hotel maintains its four-star rating with assured quality and recommended amenities suitable for its classification. However, there are critiques indicating that the hotel does not fully meet four-star standards with some noting it feels stuck in time. Despite these conflicting viewpoints, the consensus leans towards the hotel living up to the expectations of a four-star establishment.

Accessible

Grande Hotel De Luso is highly regarded for its accessibility features, making it a convenient choice for guests with disabilities. The hotel boasts accessible parking options and easy access to the spa, ensuring a relaxed and rejuvenating experience for everyone. Guests appreciated that the area around the hotel is accessible on foot, which adds to the convenience.

The staff are often highlighted for their courtesy, approachability and overall accessibility, contributing to a more comfortable and welcoming stay. The hotel infrastructure itself is well-designed to be accessible without any extra charges, providing good facilities for elderly and mobility-impaired guests.

Although there is room for improvement in facilities for wheelchair users, the overall accessibility of the hotel is commendable. The game room and other hotel facilities also do not require a surcharge, further enhancing the value and experience for guests with disabilities.

Outdoor Pool

In the heart of Luso, the Grande Hotel De Luso features a stunning outdoor pool that has left many guests impressed. This Olympic-sized pool is frequently described as large, huge and excellent, offering ample space for swimming enthusiasts and casual loungers alike. The pool is heated and includes a diving board, adding to its allure. Sunbathers will appreciate the extensive sunbathing area equipped with plenty of sun loungers, making it perfect for a relaxing day under the sun. The atmosphere around the pool is often praised, making it an inviting spot for guests.

However, it's worth noting that some visitors encountered the pool being occupied for swimming lessons, which restricted their access at times. Additionally, a minority mentioned issues with water cleanliness and filtration. Nonetheless, the balcony views of this magnificent pool and the overall enjoyment it provides make it a highlight for many during their stay at the Grande Hotel De Luso.

Indoor Pool

The Grande Hotel De Luso boasts an impressive indoor pool that consistently receives glowing remarks from its guests. The pool is particularly praised for its large size with many appreciating the spacious and Olympic proportions which make it ideal for swimming enthusiasts. Visitors frequently mention the warmth and cleanliness of the indoor pool, highlighting its heated nature and well-maintained facilities. The pool is not only clean and well-equipped, but it also stands out due to its direct connection to the spa through the hotel's interior, enhancing the overall convenience and relaxation experience. Overall, guests repeatedly note the indoor pool as a standout feature of the hotel, contributing significantly to a pleasant and enjoyable stay.

Yes, Grande Hotel De Luso has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes, Outdoor Pool.

Yes, a spa is available at Grande Hotel De Luso.

No, Grande Hotel De Luso doesn't allow dogs.

No, parking facilities aren't available at Grande Hotel De Luso.

Yes, Grande Hotel De Luso has a gym.

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