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Summary of reviewsThe Reef Island Resort Mactan in Cebu is a celebrated destination offering guests a serene seaside escape. The resort is beautifully nestled by the ocean, featuring stunning views, particularly from its infinity pool that seamlessly merges with the ocean at sunrise. While its private beach is not expansive, it provides an intimate and tranquil spot for guests to relax and swim. The proximity to the airport adds convenience, although reaching nearby attractions requires a bit of travel. Nevertheless, the peaceful seclusion is a welcoming retreat from bustling city life.
Guests speak highly of the breakfast offerings, which present a diverse and delicious array of international and local dishes. The buffet is abundant, featuring a wide range of fruits, proteins, and pastries, enhanced by ocean views and both indoor and outdoor seating options. Although dinner options receive mixed reviews due to limited menu variety and high prices, the quality and taste of the food, along with the beachside dining atmosphere, are frequently appreciated.
The resort's rooms are consistently praised for their spaciousness, modern decor, and comfort, often accompanied by breathtaking sea views. Cleanliness is a significant highlight, with guests noting the immaculate condition of the rooms and communal areas, maintained by a diligent and friendly staff. The resort's staff is lauded for their hospitality, always going above and beyond to ensure a memorable stay, adding personal touches and being attentive to guests' needs.
Wi-Fi service generally receives positive remarks for speed and reliability, although coverage can be spotty in certain areas. The spa is another standout feature, offering exceptional massages that guests often describe as the best they've experienced, adding a rejuvenating aspect to the stay. The resort also boasts impressive pool facilities with infinity pools providing panoramic ocean views, further complementing the beach access.
Family-friendly amenities make The Reef Island Resort an ideal destination for those traveling with children. The resort caters well to young guests with pools, play areas, and game rooms, along with spacious rooms that accommodate families comfortably. Overall, The Reef Island Resort Mactan, Cebu, is a highly regarded destination, providing relaxation, beautiful surroundings, and commendable service, making it a favored choice for guests seeking a memorable tropical getaway. Show more
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Hotel near The Beach
The Reef Island Resort offers a modern beachfront experience with well-appointed rooms and direct beach access. Guests can enjoy a range of facilities including a swimming pool, restaurant, and bar, all set against the backdrop of the ocean.
Hotel Taking Steps Towards Sustainability
The Reef Island Resort Mactan is designed in harmony with nature, utilizing local craftsmanship and materials. They provide refillable and sustainable toiletries in their rooms. The resort is listed on EcoHotels.com, a platform for hotels committed to a purpose that matters, including planting trees for bookings.
Hotel with Spa
The Reef Island Resort features a spa that offers a range of treatments. It is a popular choice for travelers seeking relaxation.
Family Friendly Hotel
While listed as a hotel, the name suggests a resort-like setting with potential island/beach features. Properties of this nature often include pools and recreational areas suitable for families.
Hotel with Swimming Pool
The Reef Island Resort Mactan offers great amenities and pool facilities. It's great hotel for travelers who want to relax and have fun.
Children's Pool Outdoor Pool
Business Hotel
This resort offers a relaxing environment with essential amenities. It is a suitable option for travelers seeking a balance between business and leisure.
Accessible Hotel
This hotel is part of the accessible accommodations available in Mactan, Cebu.
Hotel with Outdoor Pool
Known for its striking architecture and design, this hotel features stunning infinity pools that provide panoramic 180-degree views of the ocean, creating a luxurious and picturesque swimming environment.
Hotel with Children's Pool
Provides a comfortable stay with amenities suitable for families. The resort offers a relaxing atmosphere and various activities to keep children entertained.
Hotel with Parking
5-Star Hotel
Room Types
Deluxe RoomDeluxe rooms offer elegant and comfortable accommodation with all modern conveniences featuring a spectacular view of the ocean from your own balcony.
Deluxe PremiumDeluxe Premium rooms showcase panoramic views of the ocean. The comfortable bedrooms offer modern conveniences and a choice of 3 single, single & double or 2 double beds.
Premier RoomPremier rooms provide the comfort of home with the luxurious touches of stylish space with its wooden and marble floors. The spacious and elegant bathroom offers modern interiors with a bathtub and standing shower.
Premier SeaviewPremier Seaview rooms showcase an unhindered view of the Ocean. The room is polished with wooden floors and offers a luxury of space accentuated with local craftsmanship. The bathroom offers modern amenities with both a bathtub and a standing shower.
Premier Seaview with BalconyLounge in your spacious private balcony with a daybed and immerse yourself with endless views of the ocean. Premiere Seaview with balcony rooms offers a luxury of space with modern and local décor.
Guest Reviews
9.0
Excellent
Location
Nestled by the ocean, The Reef Island Resort Mactan in Cebu offers guests a serene escape amidst its picturesque and remote location. The resort boasts a beautiful setting with stunning views of the sea, particularly from the infinity pool, which seems to blend seamlessly into the ocean especially at sunrise. The private beach, exclusive to hotel guests, provides an intimate spot for relaxation and swimming. Although the beach is not particularly expansive, it serves well for a tranquil day by the water. The resort's location is notably close to the airport, making it convenient for those seeking quick transit after a flight. However, its remote setting means that it takes an additional effort, about 20 minutes by taxi, to reach nearby shopping centers and tourist hotspots, while main attractions like Moalboal and Oslob require a considerably longer journey. Despite this, the quiet seclusion of the area offers a peaceful retreat away from the bustling city life, albeit with ongoing construction in the surrounding vicinity. The resort's excellent amenities, coupled with the friendly and attentive staff, make for an enjoyable and relaxing stay, encouraging some guests to plan their return visit.
Breakfast
At The Reef Island Resort Mactan, Cebu, breakfast experiences are largely positive, leaving guests pleasantly satisfied with their morning meals. The breakfast buffet is described as diverse and delicious, with an impressive variety of international and local Filipino dishes that rotate daily to keep things fresh. Guests frequently praise the deliciousness of the baked goods, including fresh bread, pretzels, and decadent cakes. The breakfast spread is described as sumptuous and abundant, offering a wide selection of fruits, proteins, vegetables, and pastries which cater to various tastes. The availability of both indoor and outdoor seating, with the added bonus of ocean views, enhances the overall dining experience. Although some note that the buffet could benefit from more healthy options and expanded Western selections, the overall sentiment reflects satisfaction and the belief that the breakfast at The Reef Island Resort is among the best, often exceeding expectations. Guests also commend the attentive and friendly staff who contribute positively to the dining atmosphere.
Dinner
The Reef Island Resort Mactan, Cebu offers a dining experience that receives mixed reviews from guests. Many praise the quality and taste of the food, describing dinners as delicious and well-presented, with some dishes standing out for their excellence. The on-site restaurant is noted for its tasty offerings, with several guests appreciating the flavorful, well-executed dishes such as dumplings and laksa. Dining by the beach under the sea breeze adds to the pleasant experience, with the ocean and pool views providing an enchanting backdrop to meals.
However, some guests find the dinner options limited, particularly for those who prefer beef or traditional Filipino dishes. The selection tends to lean more towards Korean and Chinese flavors than expected. Additionally, the cost of dining can be a concern, as prices are often deemed high, with some guests noting the food and drinks were not always worth the money. There is one restaurant available at night, which can limit choices further. Despite this, many find the menu reasonably priced, especially considering the quality of the dishes.
Overall, while The Reef Island Resort's dining receives positive marks for taste and atmosphere, potential diners should anticipate a limited menu and potentially higher costs. For guests in search of a diverse culinary selection, it may require some flexibility and willingness to embrace the available options.
Rooms
The Reef Island Resort Mactan, Cebu is widely praised for its exceptional rooms, which are consistently described as spacious, clean, and comfortable. Guests appreciate the modern and stylish decor, often noting the well-equipped amenities and thoughtful interior design. Many rooms boast stunning sea views, providing a serene and quiet atmosphere that's perfect for relaxation. The large size of the rooms allows families to stay comfortably, with ample space for luggage and personal belongings. Beds are frequently mentioned for their comfort, ensuring a restful sleep for visitors. Positive experiences often include room upgrades to accommodations with even more impressive views, enhancing the overall stay. While there are occasional mentions of minor maintenance issues, such as bathroom fittings not working perfectly, the cleanliness and functionality of the rooms remain highly satisfactory. Additionally, the property's new facilities and convenient location near the airport add to the appeal, making it a favored choice among travelers seeking both comfort and beautiful views in a tropical setting.
Beds
The Reef Island Resort in Mactan, Cebu receives high praise for its beds, which many guests find extremely comfortable. Travelers frequently compliment the quality of the mattresses, noting their firmness as a perfect match for those who prefer that level of support. The spacious beds contribute to an excellent night's sleep, with some visitors claiming these are the best beds they've experienced in a hotel in recent memory. Although there are occasional comments about the beds being smaller than expected or the pillows causing neck discomfort, the majority of guests appreciate the comfortable bedding and the well-maintained rooms. The resort appears to prioritize guest comfort, making it a desirable option for relaxation.
Cleanliness
The Reef Island Resort Mactan, Cebu, consistently impresses its guests with impeccable cleanliness throughout the property. As a newly established facility, it boasts polished and well-kept environments, from the welcoming lobby to the private beach. Rooms are described as spacious and comfortable, consistently maintaining a clean and tidy appearance. The hotel staff plays an integral role in maintaining these high standards, ensuring fresh bedding and organized spaces on a daily basis. The resort's clean and clear water, along with a well-maintained pool, adds to the guests' enjoyable experience. Despite some minor comments regarding the star rating and room fragrances, the hotel's cleanliness, along with its friendly staff and exceptional amenities, make it a standout destination. Visitors also appreciate the quiet atmosphere, making for a relaxing stay. Overall, the resort's dedication to cleanliness significantly enhances the guest experience, earning it positive acclaim in this regard.
Staff
At The Reef Island Resort Mactan, Cebu, the staff garners consistent praise from guests for their exceptional hospitality. Guests describe the staff as friendly, courteous, and incredibly welcoming, always going above and beyond to ensure a memorable stay. Their attentiveness and politeness stand out, with a keen focus on accommodating guests' needs promptly and efficiently. Whether it's preparing a special breakfast or handling specific requests, the care they show is unmatched. Many visitors commend the staff for their helpfulness and the personal touches they add, making everyone feel warmly received. Even when faced with minor inconveniences, the staff make concerted efforts to address issues swiftly, offering sincere apologies and innovative solutions. This remarkable team, from the reception to the restaurant, consistently impresses with their enthusiasm, always ready to assist with a smile. Overall, the staff at The Reef Island Resort are frequently described as the heart of the establishment, contributing significantly to the positive experiences reported by guests.
Wi-Fi
The Reef Island Resort Mactan, Cebu appears to offer a generally positive experience regarding its Wi-Fi service, based on multiple guest reviews. Visitors often find the Wi-Fi to be fast and reliable, with reports of good signal strength that facilitates seamless activities such as sending documents via messaging apps like KakaoTalk. Many guests experienced smooth connectivity during their stay, describing the internet as pretty good overall.
However, it's worth noting that certain areas, such as the entry area, may have limited or no Wi-Fi access. Some guests mentioned occasional interruptions with the Wi-Fi dropping out intermittently, although these occurrences seem to be brief. Additionally, Wi-Fi linked to the TV was reportedly not functional for some users. Despite these minor issues, the prevailing sentiment among guests is positive, emphasizing the speed and reliability of the Wi-Fi in most parts of the resort.
Spa
The spa at The Reef Island Resort Mactan in Cebu is a highlight that has consistently impressed guests with its outstanding service and relaxing atmosphere. Visitors frequently praise the spa for providing excellent massages that are both invigorating and soothing. Many have experienced unforgettable massages, often returning multiple times to enjoy the professional and meticulous care offered by the skilled masseuses. The spa facility itself is described as incredible, boasting clean, private rooms that add to the tranquility of the experience. While some note the cost as slightly expensive, others find the pricing reasonable for the quality of the treatments received, with 90-minute sessions stand out for their value and effectiveness. Overall, the spa at this resort is a cherished escape that leaves guests rejuvenated, often being considered the best in Cebu or even in the Philippines.
Pool
The Reef Island Resort Mactan in Cebu offers an impressive aquatic experience that consistently delights its guests. Facing the sea, the resort boasts stunning infinity pools that are celebrated for their cleanliness and panoramic views. The facilities include multiple pools, catering to different preferences with options such as a warm pool, cooler pool, and a children's pool, all well-maintained and often uncrowded despite their popularity.
The infinity pools particularly stand out for their visual appeal, offering breathtaking vistas of the ocean, making them a favored spot for taking photos and enjoying leisurely swims. Comfortable sun loungers surround the pool area, ensuring guests have a relaxing experience. Additionally, the swimming facilities are described as beautiful, modern, and preserved, with staff known for being friendly and responsive to requests, enhancing the overall experience.
The pool area seamlessly integrates with the beach setting, allowing easy access to snorkeling opportunities where guests have the unique chance to see turtles in their natural habitat. While some reviews mention the pool might feel small, guests appreciate the adjoining private beach as a compensating feature. This blend of remarkable pools, pristine beaches, and attentive service positions The Reef Island Resort as a top choice for travelers seeking tranquility and scenic beauty.
Beach
The Reef Island Resort Mactan, Cebu boasts a quaint private beach that, despite its limited size, offers guests a peaceful escape with its well-maintained and clean surroundings. The clear, warm waters are a major attraction, particularly for snorkeling enthusiasts, as the underwater environment is teeming with vibrant marine life, including sightings of colorful fish like Nemo. The rocky and occasionally sharp coral sands add a natural, untouched charm to the locale, though some may find it a bit too rocky for comfortable strolling. However, the hotel's attentive service and free shuttle enhance the overall experience, making for a stay worthwhile. The beautiful beachfront, coupled with incredible views and easy beach access, complements the resort's offering of private beach activities and great on-site restaurants, creating a dreamy and inviting resort atmosphere for all visitors.
Family
The Reef Island Resort Mactan, Cebu proves to be an excellent destination for families, offering a range of amenities tailored to both young and adult guests. Families can enjoy ample space for toddlers to play, making it a favorite among those traveling with young children. The resort features a variety of family-friendly facilities, including a pool, playing grounds, and a kids' game room, which many have found to be a delightful addition to their stay. Furthermore, the staff's attentiveness is noteworthy; they accommodate families with infants by providing cribs at no extra charge, enhancing the ease of travel with small children.
The ambiance caters well to families and couples, creating an inviting setting for a hotel staycation. Although the restaurant experience might have its drawbacks, such as a busy atmosphere and higher prices, the room sizes are appreciated for their spaciousness and cleanliness, contributing to a relaxing family getaway. Many guests have expressed their intent to return, indicating a strong appeal for family reunions and shared vacations. Overall, The Reef Island Resort offers a safe and enjoyable venue for those seeking a memorable and stress-free family holiday in Cebu.
5 Star
Reef Island Resort Mactan in Cebu presents itself as a modern and superior option among local hotels, with several guests noting its chic and contemporary design. It stands out for its fresh approach, making it a potential favorite for travelers seeking new experiences. The resort touts a five-star rating and its amenities are positioned as such, yet some visitors have expressed mixed feelings about whether it fully meets this classification. While certain guests were deeply impressed with their stay, indicating a desire to return due to exceptional service, others found disparities between the advertised rating and their personal experiences, particularly in areas like service quality and essential facilities. Nonetheless, many consider the resort comparable to distinguished properties abroad, which speaks to its overall quality despite certain lapses reported in service and amenities.
Accessible
The Reef Island Resort Mactan, Cebu, offers a clean and simple setting with a somewhat remote location. While the resort is about a 10-minute drive from LG Garden and close to the airport, it remains distanced from major city attractions, necessitating taxi bookings for exploring Cebu's famous spots. Although public transport access is limited, the resort compensates with a complimentary shuttle service to facilitate movement. The hotel area is notably spacious, adding another reason why taxis are often recommended for getting around.
Outdoor Pool
The Reef Island Resort Mactan in Cebu boasts a stunning outdoor pool area that leaves a lasting impression on its guests. Highlighted by a gorgeous infinity pool, visitors frequently mention the breathtaking views of the sea and beach that it offers. This infinity pool is often described as amazing, providing not only a visual treat but also a fantastic swimming experience. The resort features two well-maintained pools, each offering a refreshing escape with beautiful vistas of the surrounding beach area. Overall, the pool and beach area are key attractions at the resort, earning high praise for their design and ambiance.
Yes, The Reef Island Resort Mactan, Cebu has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at The Reef Island Resort Mactan, Cebu.
No, The Reef Island Resort Mactan, Cebu doesn't allow dogs.
Yes, parking facilities are available at The Reef Island Resort Mactan, Cebu.
No, The Reef Island Resort Mactan, Cebu doesn't have a gym.