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The Westin Palace, Madrid

Madrid , Plaza De Las Cortes, 7 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Westin Palace, Madrid is a prime location in the heart of the city and is considered one of the best hotels reflecting Madrid. The hotel's prime location allows guests easy access to cafes, bars and several local tavernas and restaurants. The hotel's stunning dome offers an unparalleled view of the surrounding area. The breakfast at The Westin Palace, Madrid is highly praised by many guests as one of the best breakfast buffets they have ever experienced. The hotel staff is professional, friendly and accommodating, providing excellent attention to detail. The beds are super comfortable and spacious, ensuring a good night's rest. The hotel is considered to be a five-star establishment that offers exceptional facilities and services. The hotel has a rich and fascinating historical background, making it the perfect destination for those interested in the city's culture. The hotel is a slice of luxury offering exquisite service and a prime location, providing guests with a trip back in time to an era of elite luxury and distinction.
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Categories

Luxury Hotel

Historic Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Room Types

Deluxe Twin Room This air-conditioned twin room includes a flat-screen TV with streaming services, a private bathroom as well as a patio. The unit offers 2 beds.

Deluxe King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit has 1 bed.

Premium Queen Room with City View Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Premium Twin Room with City View Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

Premium King Room with City View Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Executive Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The twin room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Executive King Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 1 bed.

Premium Twin Room with Neptuno Fountain View Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Premium King Room with Neptuno Fountain View Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Executive King Suite with City View This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Executive King Suite Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Royal Suite with Neptuno Fountain View This suite boasts a sauna. Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The suite's kitchenette is available for cooking and storing food. The spacious air-conditioned suite provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views.

Palace Suite Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned suite features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views.

King Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room has a minibar, a tea and coffee maker and a flat-screen TV with streaming services. The unit has 1 bed.

Twin Room Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room features a minibar, a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 2 beds.

King Guest Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room features a minibar, a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.

Twin Room with Two Twin Beds Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room features a minibar, a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 2 beds.

About The Westin Palace, Madrid

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Guest Reviews

8.4

Very Good

Location

The Westin Palace, Madrid, boasts a prime location in the heart of the city, making it an exceptional choice for travelers eager to explore the mesmerizing tourist attractions of Madrid. With its central location, guests can easily access cafes, bars and several local tavernas and restaurants, adding to the convenience of their stay. The hotel's stunning dome is a notable feature, providing guests with an unparalleled, beautiful view of the surrounding area. The hotel's excellence in location is echoed in reviews as some termed it the "best hotel reflects Madrid." Whether guests are looking for proximity to museums, nightlife, or simply a quiet area, the Westin Palace, Madrid, is located just a few minutes of walking distance to all of these places. The hotel's staff receives much-appreciated positive comments as well, such as "Excellent location and great staff!" With its charm, elegance and beauty, the hotel's prime location is well worth the price, making it a fantastic choice for visitors to Madrid.

Breakfast

The breakfast at The Westin Palace, Madrid has been praised by many guests as one of the best breakfast buffets they have ever experienced. The variety and quality of the breakfast is fabulous and the buffet is prepared with good quality produce. The breakfast hall is a great hall worth spending some time in and the breakfast itself is described as fantastic and amazing. Guests have also used words like perfect, delicious and exceptional to describe the breakfast. Despite the high praise, some guests have noted that the breakfast can have its downsides, such as a high price, crowded dining area or impertinent service. Nonetheless, the breakfast at The Westin Palace, Madrid seems to be one of the best features of the hotel and definitely worth trying for anyone staying there.

Rooms

Travelers who stay at The Westin Palace, Madrid can expect clean and comfortable rooms, although some reviews note that certain aspects need updating such as old windows and furniture. Some guests mention that the rooms are small, while others praise the spaciousness. Bathrooms also receive mixed reviews, as some need modernization while others are described as comfortable with spacious layouts. Some guests report poor Wi-Fi connections in their rooms and some guests were assigned rooms near noisy equipment or had to change rooms due to unpleasant odors. However, many guests appreciate the hotel's location and the luxurious feel of the property overall. Although some guests describe the rooms as dated, several reviewers praise the cleanliness of the accommodations. Overall, The Westin Palace, Madrid provides a comfortable and clean stay, but some guests recommend requesting renovated rooms or confirming specific room amenities like a tea/coffee maker in advance.

Beds

The Westin Palace, Madrid offers exceptional stays with comfortable and spacious beds that guests have raved about. The beds are described as super comfy and soft with good quantities of comfortable pillows - a haven for a restful sleep. Some guests have even used words like 'lit très confortable' and 'cama muito confortável' to describe how comfortable they found the beds. Despite this, there are some comments about the pillows not being comfortable or the mattresses being too hard for individual preferences. One particular guest has highlighted that their room size was not ideal for three people with a poorly placed additional bed making it difficult to move around the room. On the upside, those who did find the bed and linens comfortable also mentioned other details such as the oval table, welcoming staff, stunning views and thoughtful amenities such as complimentary cava and macarons.

Cleanliness

The Westin Palace, Madrid is a hotel that takes cleanliness seriously. Guests rave about the impeccable cleanliness of the rooms and hotel in general. The rooms are described as clean and comfortable, while some guests even use the word perfectamente limpio to describe the cleanliness. The only negative feedback was from a few guests who complained about thin towels and unclean towels that smelled or mentioned that their room was not cleaned until 4 pm. However, overall, guests are pleased with the acomodating clean rooms. The hotel location is also praised, even though some guests mentioned that there was almost no interaction with hotel staff. One guest noted that the hotel may need a bit of remodeling, but others simply praised the pulizia or cleanliness of the hotel, especially la limpieza de las habitaciones. Shower curtains could improve the cleanliness of the bathrooms. If you're looking for a clean hotel in Madrid, The Westin Palace should definitely be on your list.

Staff

The staff at The Westin Palace, Madrid receives high praise from guests for their exceptional service. Guests found the staff to be extremely helpful, friendly and professional - from the reception and concierge service to the housekeeping and maintenance staff. The staff is described as being accommodating and willing to go above and beyond to ensure guests have an enjoyable stay. Many guests were impressed with the attentiveness and kindness of the staff, particularly Joanna at the restaurant. While some negative commentary was given about a slow breakfast service and one staff member who was unfriendly, the majority of guests found the staff to be excellent. Despite some language barriers, guests appreciated the availability and helpfulness of the staff, who were willing to help even late at night. Overall, the friendly and attentive staff contributed to guests' great experiences at this beautiful hotel in a central location.

5 Star

The Westin Palace in Madrid is truly a five-star hotel that offers exceptional facilities and services. Guests can expect nothing but excellence and superb treatment from the moment they arrive. The hotel staff is professional and accommodating, always providing excellent attention to detail. The location is fantastic and guests will feel right at home in the elegant and stately surroundings. The beds are incredibly comfortable, ensuring a good night's rest.

The breakfast buffet is probably one of the best that guests have ever tasted and the Japanese restaurant serves fresh and delicious sushi. Moreover, the hotel management is considerate and thoughtful, welcoming guests with lovely gifts on special occasions. Late checkout is also honored for Marriott Bonvoy members.

The Westin Palace, Madrid, has a rich and fascinating history, making it a perfect destination for those interested in the city's culture. It's an excellent value for the quality and price and thoroughly worth the visit. Overall, the hotel redefines luxury and meets all the requirements for a grand and memorable hotel experience.

Historic

If you're looking to stay somewhere with a rich historical background during your trip to Madrid, then The Westin Palace is the perfect place. This hotel truly feels like stepping into the past and immersing yourself in a world of luxury and grandeur from two centuries ago. The Belle Epoque charm of the hotel is simply mesmerizing, from the stunning rotunda that feels like a journey through time, to the classic building itself that is a true Madrid landmark. It's amazing how seamlessly this historic building has been integrated to create such a stunning modern hotel. The location is also unbeatable with guests able to easily explore everything Madrid has to offer. The Westin Palace is truly a classic in Madrid, making it the perfect place to delve into the city's remarkable history.

Luxury

Guests of The Westin Palace, Madrid have described their stay as a slice of luxury with beautiful and charming facilities. The hotel, which has been well refurbished while still maintaining a classic feel, offers exquisite service and a prime location. The historical and impressive Palazzo boasts materials of quality and the Rotonde dining area is lovely. Some guests note that the impersonal nature of the hotel comes with the territory of high-end luxury, while others suggest that the high price may not match the level of service provided. Nonetheless, most agree that the hotel and room are luxurious and offer a trip back in time to an era of elite luxury and distinction.

No, The Westin Palace, Madrid doesn't have any pool.

Yes, a spa is available at The Westin Palace, Madrid.

Yes, The Westin Palace, Madrid welcomes dogs.

Yes, parking facilities are available at The Westin Palace, Madrid.

Yes, The Westin Palace, Madrid has a gym.

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