5-Star HotelThis 5-star all-inclusive hotel offers beach access, a hammam spa, and is ideal for both couples and families. It features gardens with palm trees, a buffet restaurant with live cooking, and an Aquafun pool open from May to October. It also has a Star Prestige area with exclusive services.
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Summary of reviews related to the '5 Star' categoryThe Iberostar Selection Kuriat Palace has received mixed reviews regarding its five-star rating. While some guests feel the hotel is well-deserving of its five stars, others argue it falls short of the mark, suggesting it should be rated as a four-star instead. Much of the positive feedback is centered around the hotel's modernized, well-maintained facilities and beautiful rooms. The pools are highlighted as fantastic and the service is frequently described as exceptional with the staff being respectful, caring and professional.
However, several criticisms highlight that the hotel fails to meet the expectations of a five-star establishment. Issues such as outdated facilities, poor hygiene and inadequate soundproofing in rooms have been noted. Some guests also pointed out that the food does not meet five-star standards and that various amenities in the rooms are lacking. Additionally, despite the generally favorable comments about the staff, there have been instances of rudeness and poor service.
Overall, while the Iberostar Selection Kuriat Palace has several commendable attributes, the consensus from these reviews suggests that it may not fully live up to the five-star rating it advertises.
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