5-Star HotelSummary of reviews related to the '5 Star' categoryThe Iberostar Selection Royal El Mansour is a five-star hotel that has received mixed reviews from guests. Some have praised the hotel for its incredible staff, food, cleanliness and attention to detail that truly make it a five-star hotel. Guests appreciate the hotel's facilities and services, although some feel that improvements are needed, particularly when it comes to room amenities and the quality of the food. Some guests think that the staff lacks qualifications and professionalism. Others find it unacceptable that clients who paid for an all-inclusive package had to pay extra for some services. Overall, the hotel is doing an average job of maintaining its five-star rating.
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