Info
Summary of reviewsScandic Kouvola garners positive reviews, primarily due to its strategic location in central Kouvola that offers guests easy access to local attractions and transportation hubs. Despite being in a bustling area, it maintains a peaceful atmosphere conducive to restful nights. The hotel is well-received for its breakfast offerings, which are diverse, plentiful, and accommodate various dietary preferences, complemented by friendly and attentive staff. Dining at the hotel is similarly praised, with favorable remarks about the food quality and variety, though occasional comments suggest improvements in freshness.
Guests generally find the rooms clean and comfortable, with many appreciating the cozy ambiance and well-maintained facilities, although some note the décor feels a bit dated. Cleanliness throughout the hotel, including the sauna and shower areas, is commendable, contributing to a pleasant stay. However, minor issues like trash or clogged sinks are occasionally reported.
The staff is consistently recognized for their friendliness, helpfulness, and attentive service, enhancing the overall guest experience with their excellent customer service. Parking facilities receive high marks for their convenience and accessibility, with free parking options adding to their appeal.
For families, Scandic Kouvola provides thoughtful amenities that make stays comfortable and accommodating for children. The family rooms are spacious and well-equipped, including child-specific appliances and features like a children's table for snacks and sweets. Additionally, the beds are generally found to be comfortable, contributing positively to the sleep experience, although some guests suggest improvements to better accommodate couples.
Overall, Scandic Kouvola offers a highly satisfactory stay, primarily driven by its location, service, dining, and family-friendly attributes, making it a preferred choice for visitors seeking convenience, comfort, and quality service.
Show moreRead review summaries for all categories
Categories
