INCANTO RESIDENCIAL
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Summary of reviewsINCANTO RESIDENCIAL, situated centrally in Maputo, has highly convenient access to various local amenities and offers secure parking, making it an excellent choice for tourists and business visitors alike. Guests appreciate its proximity to airports, shops and attractions, though some feel the neighborhood can occasionally seem less inviting.
The breakfast experience, though receiving mixed reviews, leans towards the positive with praise for its variety, quality and hearty portions. Guests enjoy the friendly service and cozy café atmosphere, though there are suggestions for more variety, fresher options and timely replenishments to enhance the overall experience. The dining experience for dinner is similarly well-received with commendations for delicious food and a pleasing atmosphere, although availability issues and discrepancies in billing were noted by some.
Rooms at INCANTO RESIDENCIAL are repeatedly described as clean, comfortable and modern with attractive decorations and high-quality finishes. There are some concerns over a lack of natural light in certain rooms and occasional noise issues, but the overall reception highlights a pleasant and well-maintained environment. The hotel's impeccable cleanliness and fresh-smelling rooms contribute significantly to guests' positive experiences, although minor issues such as drainage problems and rare instances of dirt were mentioned.
The exceptional service provided by the staff is a standout feature with many guests praising their friendliness, helpfulness and professionalism. Staff members are attentive, often going above and beyond to ensure a comfortable stay, from offering early breakfasts to providing tips on local attractions.
While the availability of free wifi is a mixed experience with some guests finding the connection unstable, the comfortable and supportive beds are frequently praised, adding to the overall restful experience. Minor issues like occasional unmade beds do not significantly detract from the superb comfort offered.
Overall, INCANTO RESIDENCIAL impresses with its convenient location, cleanliness, friendly staff and comfortable accommodations, making it a favorable choice for travelers exploring Maputo.
The breakfast experience, though receiving mixed reviews, leans towards the positive with praise for its variety, quality and hearty portions. Guests enjoy the friendly service and cozy café atmosphere, though there are suggestions for more variety, fresher options and timely replenishments to enhance the overall experience. The dining experience for dinner is similarly well-received with commendations for delicious food and a pleasing atmosphere, although availability issues and discrepancies in billing were noted by some.
Rooms at INCANTO RESIDENCIAL are repeatedly described as clean, comfortable and modern with attractive decorations and high-quality finishes. There are some concerns over a lack of natural light in certain rooms and occasional noise issues, but the overall reception highlights a pleasant and well-maintained environment. The hotel's impeccable cleanliness and fresh-smelling rooms contribute significantly to guests' positive experiences, although minor issues such as drainage problems and rare instances of dirt were mentioned.
The exceptional service provided by the staff is a standout feature with many guests praising their friendliness, helpfulness and professionalism. Staff members are attentive, often going above and beyond to ensure a comfortable stay, from offering early breakfasts to providing tips on local attractions.
While the availability of free wifi is a mixed experience with some guests finding the connection unstable, the comfortable and supportive beds are frequently praised, adding to the overall restful experience. Minor issues like occasional unmade beds do not significantly detract from the superb comfort offered.
Overall, INCANTO RESIDENCIAL impresses with its convenient location, cleanliness, friendly staff and comfortable accommodations, making it a favorable choice for travelers exploring Maputo.
Small Hotel
INCANTO RESIDENCIAL offers comfortable accommodations and is popular among guests. Its welcoming atmosphere ensures a pleasant and intimate experience.
3-Star Hotel
This hotel offers well-appointed rooms and a convenient location in Maputo. It is a good option for travelers seeking comfort and accessibility to local attractions.
Guest Reviews
INCANTO RESIDENCIAL is centrally located in Maputo, making it a highly convenient choice for visitors. The hotel is in a great location that allows guests to walk to numerous attractions with proximity to supermarkets, shops and pharmacies. Its easy access to the ferry dock for those heading to Inhaca and being not far from the airport, adds to its appeal. This hotel offers a safe and secure parking option, which is a significant plus for those traveling by car. Many guests appreciated the calm and cleanliness of the area despite some mentioning that the location can feel quite sketchy at times. Overall, INCANTO RESIDENCIAL offers an excellent location for anyone looking to explore Maputo's central spots and access various amenities effortlessly.
The breakfast experience at INCANTO RESIDENCIAL receives mixed reviews from guests, though it leans more towards the positive side. Many guests appreciate the variety and quality of the breakfast offerings, noting that it includes a hearty buffet with options ranging from fruits to hot foods. Some describe the breakfast as delicious, lovely and even extraordinary with others highlighting the generous portions and the friendly, professional service of the staff.
Nevertheless, there are recurring suggestions for improvement. Some guests feel that the breakfast spread lacks variety and at times, the dishes run out without timely replacements. There are also comments about the need for fresher juices and a preference for hot foods being served on request to avoid cold items. A few guests hope for more local and regional products to be included in the menu to enhance the authenticity of the breakfast experience.
While a small number of guests found the breakfast to be less impressive, referring to it as mediocre or poor, the majority seem to find it satisfying and a pleasant start to their day. The cozy café atmosphere and the service that accommodated early and packed breakfasts for guests with tight schedules are additional highlights. Overall with some minor adjustments, the breakfast could potentially elevate the entire stay experience at INCANTO RESIDENCIAL.
INCANTO RESIDENCIAL offers a delightful dining experience with a beautifully lit atmosphere that makes for an enjoyable dinner setting. Guests frequently praise the delicious food served at the hotel with particular commendation for both breakfast and dinner offerings and note that the baked treats are especially tasty. The service provided by the restaurant staff is consistently highlighted as excellent and friendly, enhancing the overall dining experience.
However, some guests have pointed out areas where the restaurant could improve. Several reviews mention that many menu items were unavailable or not delivered as ordered and there were discrepancies between the prices listed on the menu and the final charges. Additionally, the restaurant does not accept Mastercard, which could be inconvenient for some visitors. There were also remarks about the need for improvement in breakfast service and the absence of a dedicated dining or lunch room.
Overall, while the dining experience at INCANTO RESIDENCIAL is generally positive with great food and service, some operational aspects require attention to ensure a consistently smooth and enjoyable experience.
INCANTO RESIDENCIAL has received numerous positive mentions regarding its rooms, being consistently described as clean, comfortable and modern. Guests appreciated the impeccable cleanliness and spaciousness with the rooms often characterized as tidy, cozy and beautifully decorated. The modern decor and high-quality finishes were particularly noted, adding a touch of elegance and appeal.
While the rooms' comfort and cleanliness were widely praised, some reviews mentioned a few drawbacks. A common concern was the lack of natural light in some interior rooms and occasional noise issues, especially near common balcony areas. Additionally, some guests noted that the rooms could be on the smaller side with one remarking on a strong smell from the sewers.
Despite these minor inconveniences, the overall feedback highlighted the appealing design, top-notch finishing and the neatness and orderliness of the rooms. Some practical aspects, such as the absence of in-room phones and a malfunctioning elevator, were pointed out, but the hospitality shown by staff, including arranging early breakfast for departing guests, contributed to a positive stay experience.
Overall, the comfort and modernity of the rooms at INCANTO RESIDENCIAL coupled with the consistent cleanliness left a memorable impression on its guests.
INCANTO RESIDENCIAL impresses with its exceptionally comfortable beds, providing a restful night's sleep with firm mattresses that support well. Guests consistently describe the beds as comfortable and spacious with some even calling them the best they have experienced. The overall comfort extends to the tranquility of the residence, ensuring a peaceful stay. Despite minor issues like the occasional unmade bed, the general consensus highlights the superb comfort of the accommodations, particularly the beds.
The cleanliness of INCANTO RESIDENCIAL consistently receives high praise from guests. Reviewers often describe the hotel, rooms and facilities as very clean, super clean and well-maintained. Daily cleaning ensures that rooms remain tidy and fresh, contributing to a comfortable stay. Facilities are reported to be modern and clean with many guests appreciating the neatness and pleasant odor in the rooms. Despite some minor issues such as occasional problems with drainage in the hallway and isolated instances of mold or a dirty toilet, the overall impression is of a property where cleanliness is a priority. The combination of cleanliness, comfort and an aesthetically pleasing environment make INCANTO RESIDENCIAL a highly rated choice for travelers.
The staff at INCANTO RESIDENCIAL consistently receive high praise from guests for their exceptional service. Guests highlight the friendly, helpful and accommodating nature of the staff, mentioning their professionalism and willingness to assist with any inquiries. The reception team, in particular, stands out for their efficiency and ability to communicate effectively in English.
From the front desk to the housekeeping and restaurant staff, every member is noted for their attentiveness and politeness. Reviewers appreciated the efforts made by the staff to ensure a comfortable stay, from providing useful tips about local attractions to facilitating early morning transport. However, a few guests noted that housekeeping sometimes knocks on the door too early in the mornings.
Overall, the service at INCANTO RESIDENCIAL is described as exceptional and attention to guests' needs is consistently mentioned, contributing significantly to the positive guest experience. The friendly and professional demeanor of the staff enhances the welcoming atmosphere, making stays at the hotel pleasant and memorable.
The wifi at INCANTO RESIDENCIAL presents a mixed bag for guests. While some reviews acknowledge that the wifi worked really well and paired great with the smart TV, others mention that the internet connection can be slow and unstable at times. Guests noted that the wifi fluctuates, sometimes disconnects and is often weak, making it challenging for tasks that require a stable connection, such as remote work. It seems that while there are periods when the wifi performs well, consistency remains an issue.
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Location
Breakfast
Nevertheless, there are recurring suggestions for improvement. Some guests feel that the breakfast spread lacks variety and at times, the dishes run out without timely replacements. There are also comments about the need for fresher juices and a preference for hot foods being served on request to avoid cold items. A few guests hope for more local and regional products to be included in the menu to enhance the authenticity of the breakfast experience.
While a small number of guests found the breakfast to be less impressive, referring to it as mediocre or poor, the majority seem to find it satisfying and a pleasant start to their day. The cozy café atmosphere and the service that accommodated early and packed breakfasts for guests with tight schedules are additional highlights. Overall with some minor adjustments, the breakfast could potentially elevate the entire stay experience at INCANTO RESIDENCIAL.
Dinner
However, some guests have pointed out areas where the restaurant could improve. Several reviews mention that many menu items were unavailable or not delivered as ordered and there were discrepancies between the prices listed on the menu and the final charges. Additionally, the restaurant does not accept Mastercard, which could be inconvenient for some visitors. There were also remarks about the need for improvement in breakfast service and the absence of a dedicated dining or lunch room.
Overall, while the dining experience at INCANTO RESIDENCIAL is generally positive with great food and service, some operational aspects require attention to ensure a consistently smooth and enjoyable experience.
Rooms
While the rooms' comfort and cleanliness were widely praised, some reviews mentioned a few drawbacks. A common concern was the lack of natural light in some interior rooms and occasional noise issues, especially near common balcony areas. Additionally, some guests noted that the rooms could be on the smaller side with one remarking on a strong smell from the sewers.
Despite these minor inconveniences, the overall feedback highlighted the appealing design, top-notch finishing and the neatness and orderliness of the rooms. Some practical aspects, such as the absence of in-room phones and a malfunctioning elevator, were pointed out, but the hospitality shown by staff, including arranging early breakfast for departing guests, contributed to a positive stay experience.
Overall, the comfort and modernity of the rooms at INCANTO RESIDENCIAL coupled with the consistent cleanliness left a memorable impression on its guests.
Beds
Cleanliness
Staff
From the front desk to the housekeeping and restaurant staff, every member is noted for their attentiveness and politeness. Reviewers appreciated the efforts made by the staff to ensure a comfortable stay, from providing useful tips about local attractions to facilitating early morning transport. However, a few guests noted that housekeeping sometimes knocks on the door too early in the mornings.
Overall, the service at INCANTO RESIDENCIAL is described as exceptional and attention to guests' needs is consistently mentioned, contributing significantly to the positive guest experience. The friendly and professional demeanor of the staff enhances the welcoming atmosphere, making stays at the hotel pleasant and memorable.
Wi-Fi
No, INCANTO RESIDENCIAL doesn't have any pool.
No, a spa isn't available at INCANTO RESIDENCIAL.
No, INCANTO RESIDENCIAL doesn't allow dogs.
No, parking facilities aren't available at INCANTO RESIDENCIAL.
No, INCANTO RESIDENCIAL doesn't have a gym.
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