This hotel is wheelchair accessible and offers rooms specifically designed for guests with reduced mobility, including a King-Size Room that is accessible. The hotel ensures general disabled access throughout its premises.
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms
Are there any facilities that guests who use a wheelchair cannot reach?Yes Please specify: the floors
Are there designated parking spaces for people with disabilities?No
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Terrace of the Abbess
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Terrace of the Abbess
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? The room for wheelchair users has a private terrace.
Accessible HotelSummary of reviews related to the 'Accessible' categoryDomaine du Château de Monrecour - Hôtel et Restaurant - Proche Sarlat garners mixed reviews regarding its accessibility for guests with disabilities. While many aspects received praise, there are notable limitations that should be considered.
On the positive side, the hotel offers easy access to several of its areas with particular emphasis on ground floor rooms. Guests highlighted the presence of accessible bathrooms for those with reduced mobility and praised the hotel's accessible parking spaces and facilities. The friendly staff were noted for their assistance, particularly in helping guests with their luggage.
However, the absence of an elevator in both the main castle and the outbuildings poses significant challenges, making upper-floor rooms difficult to access for elderly or disabled guests. Additionally, issues were noted with the parking space for disabled guests being too far from the entrance and the step leading into the pool being excessively high. Some reviewers also pointed out that the hotel would benefit from further staff training on accessibility needs to better accommodate all guests.
While Domaine du Château de Monrecour demonstrates some commitment to accessibility, potential guests with mobility issues should consider these factors when planning their stay. Show more
